Retail TouchPoints

JUNE 8, 2022

Cashiers likely won’t top the list of job openings though, at least in the long term — Alimentation Couche-Tard also recently announced plans to roll out self-checkout systems at 7,000 of its locations in the U.S., Canada and Europe over the next three years.

Employee Engagement 298

Employee Engagement Checkout Store Operations Fulfillment 298

Retail TouchPoints

MARCH 21, 2022

Our Verizon Look Forward study shows that more than one in five adults anticipate that they will be using self-checkout (23%), contactless credit cards (24%) and contactless mobile payments (22%) more a year from now than they are today.

Payment Services 264

Payment Services Checkout Customer Experience Supply Chain Management 264

Inside Retail

JANUARY 8, 2023

Established in 2018, Morsl curates some 1000 fresh food, snacks, and drinks – including ready-to-eat meals, salads, and sandwiches – offered via a fully automated, self-checkout vending machine designed to look like a cafe. The company now offer coffee, hot beverages, pantry services, vending, catering, and employee engagement events.

Marketing 130

Marketing Employee Engagement Checkout Planning 130

I Vend

DECEMBER 13, 2022

Increase employee engagement by 20-30%. Step 4 – Application In a retail technology platform, the promotions engine is a part of the retail pos system, so retailers can be sure that promotions are applied automatically and consistently at the online or brick and mortar checkout. Increase customer satisfaction by up to 20%.

Promotions 97

Promotions Employee Engagement Returns Checkout 97

Theatro

OCTOBER 6, 2022

Frontline employees are vital to a retailer’s operation. The quality of a customer’s experience is directly related to the level of employee engagement. This is clearly a perfect storm directly impacting employee engagement and customer experience across all retailers.

Employee Engagement 52

Employee Engagement Customer Experience Checkout Management 52

Retail Gazette

MARCH 28, 2025

Leading retailers leveraging Orquests predictive scheduling have seen measurable improvements, including an uplift in employee engagement and a significant reduction in last-minute shift changes. Retaining talent through smarter, employee-centric scheduling Labour shortages remain a pressing issue for UK retailers.

Customer Experience 59

Customer Experience Technical Support Management Employee Engagement 59

Theatro

AUGUST 15, 2022

She’d kept a smile on her face even when customers vented about stockouts or long checkout lines. Jen dealt with staff shortages, long hours, extra workdays and added job responsibilities. But when she needed to answer a customer’s question and wasn’t able to reach anyone on her walkie-talkie, her frustration boiled over.

Management 52

Management Checkout Planning Employee Engagement 52