Retail TouchPoints

JUNE 23, 2022

Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. Digital wallets address both issues by storing card data for shoppers and by shielding it from retailers at checkout. Customers who can pay easily without security fears are more likely to complete checkout.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Inside Retail

MAY 27, 2024

From the moment a shopper hits your checkout to the moment your package lands safely in their hands, they are judging you. First, they assess the security and simplicity of your shipping page. Nailing each stage of the delivery journey The research identifies a close link between the delivery experience and customer retention.

Drop-Shipping 263

Drop-Shipping Checkout Customer Retention Shipping 263

Inside Retail

FEBRUARY 6, 2022

For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. Retailers who adopt a solution like ShipStation’s, says Boyer, can effect a customer-centric approach built on three pillars – speed, flexibility and transparency.

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

Retail TouchPoints

AUGUST 28, 2023

To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf. In fact, 74% of associates’ time is on non-checkout functions.

Returns 246

Returns Fulfillment Shipping Checkout 246

Retail TouchPoints

APRIL 12, 2023

The challenge with ordering too much food is that shipping is expensive and often unreliable with supply chain troubles, and warehouse space is a very limited resource. Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see.

Supermarket 264

Supermarket Grocer Customer Retention Checkout 264

Retail TouchPoints

SEPTEMBER 21, 2023

While AI presents vast possibilities to enrich this journey, it also ushers in significant challenges that could negatively impact customer retention and a brand’s bottom line. Offer personalized post-purchase product suggestions that genuinely cater to each customer’s tastes.

Shipping 264

Shipping Customer Retention Customer Experience Checkout 264

Inside Retail

FEBRUARY 28, 2022

When your shipping needs are complex, we make things simple. To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Sustainable shipping and delivery options. Expert shipping services for clients of all sizes.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Analytics tools assimilate masses of information, including individual purchase history, browsing habits, and search queries, to help retailers understand the factors that may encourage customers to engage in a purchase. These timely interventions with customers can make the difference between winning or losing a sale.

Customer Retention 108

Customer Retention Inventory Management Customer Experience Kiosk 108

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Self-service check-ins and checkouts have become the new norm, saving time and money for retailers. You may want to consider creating a hashtag for people who want to tweet their latest photos or hire a social media influencer to promote your brands, customer stories, catalogs, new arrivals, etc.

Retail Trends 109

Retail Trends Consumer Payment Services Fulfillment 109

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. Customs documents are also prepared if necessary for shipping.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. Customs documents are also prepared if necessary for shipping.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retalon

AUGUST 22, 2023

However, a good rule of thumb is CLV should be 3:1 of customer acquisition cost (CAC). Customer Retention Rate Definition The customer retention rate is the percentage of customers you retain over a given time period. High retention means customers repeatedly purchase from you vs. competitors.

Customer Retention 41

Customer Retention Returns Payment Services Promotions 41