Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. For customers. RFID can enable personalized product recommendations and a more seamless in-store experience.

Consumer 216

Consumer Payment Services Inventory Management Checkout 216

Inside Retail

SEPTEMBER 3, 2024

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. That could include customized digital signage and instant discount offers based on your purchase history.

Payment Services 206

Payment Services Inventory Management Checkout Loss Prevention 206

Retail TouchPoints

AUGUST 17, 2021

Customers who are determined to have low intent, for example, may receive an offer that they can’t refuse, while customers who are clearly going to make a purchase may be incentivized to buy more than they intended. In physical stores, we’re seeing AI used to improve the customer experience.

Checkout 300

Checkout Payment Services Customer Experience Inventory Management 300

Retail TouchPoints

AUGUST 17, 2022

76% of consumers say convenience is a key priority when selecting a retailer, so an automated inventory management process is a critical component of any growing ecommerce business’ success. Automation provides efficiency by consolidating your backend processes and therefore improves the customer experience.

Payment Services 357

Payment Services Advertising Returns Checkout 357

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy.

Merchant Services 261

Merchant Services Inventory Management Grocer Customer Experience 261

Retail TouchPoints

SEPTEMBER 19, 2022

At retail spaces within these venues, which average 240 square feet , frictionless checkout serves as an important tool to ease customer traffic flow issues such as bottlenecks, self-checkout challenges and long checkout lines.

Checkout 214

Checkout ATS Inventory Management Location 214

Retail TouchPoints

MARCH 11, 2021

Amid this significant shift to online, however, order fulfillment has been a drag on profit margins, according to The New Store Experience Imperatives in High-Touch Retail. The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points.

Fulfillment 286

Fulfillment Inventory Management Returns Point of Sale 286

Retail TouchPoints

NOVEMBER 20, 2023

Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. Address the self-checkout issue: Staffing constraints have made self-checkouts a popular fixture in stores of all sizes.

Payment Services 306

Payment Services Sporting Goods Inventory Management Loss Prevention 306

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Returns 214

Returns Merchant Services Fulfillment Inventory Management 214

Retail TouchPoints

MAY 31, 2022

Fast, Frictionless Checkout. The Hard Rock Stadium Express Shop in Miami features “grab and go” checkout tech from AiFi powered by Verizon 5G. The higher bandwidth/lower latency combination will also lead to enhanced frictionless checkout experience. In-Store Inventory Management.

Merchant Services 342

Merchant Services Checkout Shrinkage ATS 342

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 93

Customer Experience Shrinkage Checkout Inventory Management 93

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 197

Payment Services Checkout Inventory Management Grocer 197

Retail TouchPoints

AUGUST 4, 2023

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. Features such as inventory management and the ability to track sales allow operators to keep track of which items sell better than others.

Payment Services 219

Payment Services Kiosk Marketing Inventory Management 219

Retail Gazette

FEBRUARY 22, 2024

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

Inventory Management 122

Inventory Management Checkout Inventory Turnover Promotions 122

Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. As we grow, we want to be the best we can be.

Clienteling 153

Clienteling Inventory Management Checkout Fulfillment 153

Retail TouchPoints

FEBRUARY 10, 2022

Leite’s experience on the show not only amplified her “people-first” leadership philosophy, but also prompted a number of investments to address problems she uncovered while undercover, including: $500,000 on product education for store associates, known as Health Enthusiasts; $1.5 million on inventory management solutions; $1.2

Inventory Management 289

Inventory Management Beauty and Health Management Point of Sale 289

Inside Retail

APRIL 30, 2024

We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment.

Checkout 147

Checkout Clienteling Customer Experience Inventory Management 147

Retail TouchPoints

FEBRUARY 20, 2023

Actionable data can also help retailers with inventory management across all locations. If the customer needs more information or help, these systems are particularly good at alerting retail managers to know quickly that a customer service action is needed.

Advertising 218

Advertising Sporting Goods Returns Inventory Management 218

Retail Focus

SEPTEMBER 5, 2024

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching. AI elevates the customer experience from generic to genuinely personalised.

Payment Services 162

Payment Services Checkout Inventory Management Store Layout 162

Inside Retail

NOVEMBER 27, 2023

Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery. Furthermore, AI’s predictive analytics capabilities enable retailers to anticipate demand surges or dips and adjust their inventory accordingly.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JANUARY 20, 2022

“Personal styling used to be expensive and feel exclusive, but with Amazon Style’s sophisticated technology, unique store design and thoughtful curation, we’ve made it easier than ever for customers to discover items they’ll look and feel great in,” reads the company announcement. There will be humans working the store too.

Payment Services 212

Payment Services Apparel Inventory Management Department Stores 212

Retail TouchPoints

FEBRUARY 12, 2021

Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them. The lack of digitization in the supply chain coupled with unpredictable demand makes inventory management chaotic at best.

Fulfillment 226

Fulfillment Markdowns Inventory Management Customer Experience 226

I Vend

MAY 8, 2024

Here’s some of the key ways that an integrated POS systems for wine and liquor can underpin growth strategies for wine and liquor stores: POS – integrated POS software for wine and liquor stores helps with efficiency at the checkout, enhancing the customer experience and streamlining operations in wine and liquor stores.

Shrinkage 91

Shrinkage Inventory Management Payment Services Point of Sale 91

Retail Focus

JUNE 20, 2024

Gambling companies have also been able to personalise the customer experience with AI technology. On the inventory management side, smart shelves are to be introduced, allowing shops to track which items need to be replaced.

Inventory Management 130

Inventory Management Checkout Customer Experience Supermarket 130

I Vend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

JULY 20, 2022

This is the seventh year of the Index , and while the company noted that top-performers “aggressively” rolled out optimized content, frictionless checkout and other cross-channel capabilities, there was a sizeable gap between industry leaders and their peers.

Consumer 235

Consumer Customer Experience Inventory Management Shopping 235

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries. Tractor Supply Co.

Sporting Goods 224

Sporting Goods Payment Services Shrinkage Point of Sale 224

Retail TouchPoints

MAY 11, 2023

Technologies such as self-checkout, digital shelf tags and inventory management systems are designed to help retailers keep up with demand and drive costs out of their operations. To take advantage of these opportunities, retailers need to understand customer demands. Notice a common thread here?To

Kiosk 192

Kiosk Consumer Inventory Management Customer Experience 192

I Vend

OCTOBER 6, 2022

Retail technology drives growth, through enhanced customer experience and increased sales. Mobile POS Mobile POS enables staff to interact with customers in the aisle, rather than simply at the checkout. Take payment, speeding up checkout by avoiding the queue. It generates efficiency, from cost and time savings.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

Retail Minded

MARCH 16, 2024

Uncovering Hidden Efficiencies: AI-Driven Inventory Management Inventory management is the backbone of retail, and AI sharpens this critical function. The benefits are twofold: cost-saving from reduced excess inventory and revenue-boosting by meeting consumer demand head-on.

Checkout 98

Checkout Inventory Management Clienteling Point of Sale 98

I Vend

JULY 9, 2023

Sub-optimal customer experience – We know that a positive customer experience increases sales – by as much as 2% to 7%*. So if your retail solution isn’t actively delighting customers, it is hurting your business.

Inventory Management 98

Inventory Management Checkout Customer Experience Management 98

Retail Focus

SEPTEMBER 17, 2024

Whether it’s maintaining your point-of-sale (POS) systems, overseeing your inventory management software, or ensuring smooth website functionality for eCommerce operations, having a reliable IT support team ensures everything works seamlessly.

Payment Services 130

Payment Services Inventory Management Customer Experience Management 130

V Count

JULY 24, 2024

Queue Management refers to the process of monitoring and controlling the flow of customers through checkout lines or service areas. By analyzing real-time data on queue lengths and wait times, businesses can make informed decisions to allocate resources effectively, reduce bottlenecks, and streamline the checkout process.

Management 98

Management Supermarket Checkout Inventory Management 98

I Vend

JULY 27, 2021

Frictionless checkout – is it the new omnichannel? So they harnessed the power of technology to develop online/offline integration, for a single, seamless retail experience. Now, more than 10 years on, why do I say that frictionless checkout is the ‘new omnichannel’? Read more about how to create a frictionless checkout.

Checkout 52

Checkout Payment Services Inventory Management Customer Experience 52