Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy.

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

Retail TouchPoints

DECEMBER 25, 2020

Many grocers tend to think too big-picture when it comes to finding solutions for increasing labor costs. In reality, some of the easiest ways to decrease labor costs offer tangible, efficient and adaptable solutions that grocers can implement almost immediately.

Grocer 271

Grocer Management Checkout Shopping 271

Retail TouchPoints

AUGUST 14, 2024

Implement Anti-Theft Devices : Modern tools like radio-frequency identification (RFID) and electronic article surveillance (EAS) systems can detect theft at exits and improve deactivation at checkout. Encourage them to report any incidents of violence, and ensure outdoor areas are well-lit and accessible to enhance overall safety.

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Loss Prevention Specialty Retailers Grocer Outdoor 278

Retail TouchPoints

MARCH 6, 2023

through a growing roster of consumer products partnerships with national and regional grocers. Claire’s will add two additional partners this spring, but did not identify the grocers. .” 2 New Grocery Partners and 230 More Locations to be Added in Next 3 Months Claire’s also is expanding its offerings to Gen Zalpha in the U.S.

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Grocer Fashion Jewelry Location 306

Retail TouchPoints

APRIL 5, 2022

What are the implications of not offering alternative payment methods, not just for grocers but for retailers in general? For example, what you generally find in most checkouts [in a sector like grocery] are your standard Visa and Mastercard. Consumers are now more digital, and they’ve gotten into these habits.

Merchant Services 361

Merchant Services Payment Services Checkout Consumer 361

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

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Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

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Visual Merchandising Customer Experience Consumer Location 263

Retail TouchPoints

FEBRUARY 11, 2022

For example, retailers reported that just 5% of shoppers log in to retailers’ sites while shopping on more than half of their trips, with most opting to wait until checkout or simply using guest checkout. So bringing the helpful associate experience online calls for finding the right clues while minimizing any points of friction.

Sporting Goods 264

Sporting Goods Checkout Consumer Grocer 264

Retail Gazette

DECEMBER 18, 2024

Well done Rami Baitih for making the customer experience horrible to save some s. Jamie Jac (@jamie1c) November 28, 2024 Morrisons’ efforts to reduce its debts come in tandem with the grocery chain attempting to win back customers – and a key tenet of Baitihs turnaround plan has involved listening to customers.

Grocer 98

Grocer Supermarket Checkout Customer Experience 98

I Vend

AUGUST 10, 2021

According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers. Supermarkets need to offer ecommerce options making it easy for customers to buy their groceries online. year on year.

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Supermarket Payment Services Checkout Grocer 104

Indigo 9 Digital

AUGUST 2, 2022

In the United States Amazon has made the most significant advances in creating tech enabled retail stores with its Just Walk Out technology that allows customers to skip the checkout. It is an initiative aimed at connecting online and offline retail and digitizing stores in order to provide a better customer experience.

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Payment Services Kiosk Supermarket Checkout 98

Retail Gazette

JUNE 25, 2024

Waitrose The upmarket grocer revealed earlier this year it was spending a whopping near £1bn into upgrading its stores. The fashion retailer has been steadily revamping its store estate to provide customers with an “elevated experience”, including most recently in its Manchester Arndale location.

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Supermarket Grocer Fashion Department Stores 97

Star Miconics

APRIL 1, 2022

About Star Micronics Star Micronics, a world’s leader in point of sale, has designated a portfolio of printing, secure cash management, scanners, scales, stands and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments.

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Point of Sale Checkout Grocer Shipping 52

I Vend

AUGUST 17, 2022

Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. Shoppers are ‘ prioritising convenience and safety above all else’ reports The Grocer. iVend Retail for Supermarket.

Payment Services 52

Payment Services Inventory Management Checkout Supermarket 52

Indigo 9 Digital

APRIL 11, 2022

Most grocers charge their suppliers fees for putting an item on the shelf. It’s all of the small things it does along the way that together form a great customer experience. All of these “details” provide one more reason for shopping at Trader Joe’s versus another grocer. Excellent customer service.

Grocer 98

Grocer Shopping Checkout Finance 98

Rangeme

MAY 19, 2022

Now retailers are doubling down on AI for faster processes that make the customer experience more convenient. Morrisons latest to launch AI-powered checkout-free store system. Southeastern Grocers partnered with DoorDash to offer delivery in as few as 45 minutes. Progressive Grocer. 1 Redman, Russell. Grocery Dive.

Beauty and Health 52

Beauty and Health Grocer Supermarket Fulfillment 52

A1 Retail

OCTOBER 12, 2021

There needs to be a more achievable way to improve the retail experience, reduce shrinkage and expand the sector’s technological capacity for more advanced adoptions later down the line. Any supermarket looking to replicate this checkout-less model will already be crushingly aware of their own technological limitations.

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Shrinkage Loss Prevention Checkout Supermarket 40

Mass Relators

JANUARY 21, 2022

It soon implemented price cuts to broaden the appeal of the upscale grocer — wryly known as “Whole Pay Check” to some — and added online ordering as the first step toward developing an omnichannel infrastructure. that will feature Amazon’s Just Walk Out technology that enables customers to avoid the checkout line.

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Checkout Supermarket Location Grocer 52

I Vend

NOVEMBER 14, 2024

Here’s our take on what makes it onto the ‘nice’ (not the ‘naughty’) list: Frictionless checkout and customer experience: holiday season is a joyful, but very busy, time of year for shoppers. They don’t want to be standing in queues waiting to pay for their special treats.

Supermarket 52

Supermarket Payment Services Promotions Management 52

Retail Geek

FEBRUARY 3, 2021

You like on average went up 20% thanks to covid but what I think is happening here is for any other grocer. Their sales went way up but it disproportionately skewed to e-commerce and Amazon when you order something online and it’s delivered from a whole food sale it. [15:12] The leader and poised to continue to be so.

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Fulfillment Advertising ATS Grocer 75

Retail Geek

APRIL 7, 2023

Scot: [24:00] And then what is if a brand wants to be on like 10 of the 40 of these how do they do that it’s just they just hire an agency to manage it all are there some tools developed coming along they’ll do. 48:24] And so the big question is what’s the right 600,000 excuse to ship and and which ones in which markets.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Gazette

DECEMBER 23, 2024

M&S said: Shoppers looking for style advice will be assisted by the 35-strong team of customer experience visual stylists who are on hand to provide help with fittings and outfit building. New technology also offers mobile checkouts for a seamless shopping experience anywhere on the shop floor, alongside self-service checkouts.

Outdoor 105

Outdoor Supermarket Grocer Department Stores 105

Rangeme

JULY 12, 2022

The top five grocers in Canada in 2020 in descending order of market share were: Loblaws /Shoppers Drug Mart (27%), Sobeys/Safeway (22%), Metro /Jean Coutu (11%), Costco (9%), and Walmart (8%). Canadian Grocer. Sylvain Charlebois: Are Self-Checkouts Winning the Machine vs. Human Battle? Canadian Grocer. Retail Insider.

Marketing 52

Marketing Consumer Beauty and Health Grocer 52

Retail Geek

OCTOBER 6, 2022

So instacart launched a whole sort of portfolio that they call the connected stores which are kind of all these back at back of house. [9:02] Scot: [9:59] Yeah the have is there a list of people that have done J W wasn’t one of the convenience store it’s kind of like 7-Eleven is that right. Scot: [14:26] Right.

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Social Commerce Merchant Services Shopping Dead-Stock 52

Retail TouchPoints

APRIL 29, 2025

Traditional grocers maximize profits by using dynamic pricing, promotions and supplier negotiations. Understanding these factors is the first step in making smarter choices at checkout, yet theres another major issue that isnt talked about enough: food waste. Retail pricing strategies also have a major impact on what we pay.

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Grocer Retailing Pricing Consumer Promotions 147