Remove Checkout Remove Consumer Remove Telecommunications
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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Each sales channel (till, self-checkout, queue-busting, customer service desk) can be designed to use different communication methods and processing paths, ensuring that a single failure wont disable all in-store payment options.

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MindArc awarded on the global stage as ANZ’s first platinum tier Shopify Agency

Inside Retail

Shopifys commitment to innovation is second to none, releasing over 100 new features every six months it keeps us busy and keeps the retailers at the forefront of technology with a net result of a truly engaging retail consumer experience,” he said. MindArcs expertise goes far beyond e-commerce websites.

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Mastercard is getting rid of credit card numbers. Cards themselves may be next

Inside Retail

Many senior consumers and those with a disability dont use digital banking services. While strengthening the security attached to credit cards, removing numbers shifts the vulnerability to mobile phones and telecommunication providers. However, the use of digital banking is not universal.

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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . Using BNPL, approved customers can defer payments at checkout — both online and in-store.

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

However, as retail landscapes evolved and consumer demands became more sophisticated, this linear approach showed limitations. Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

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Put Your CPG Brand Where the Foot Traffic is to Stay Competitive

Retail TouchPoints

After two years of pandemic-driven online shopping, many consumers are stepping back out into the world and into physical stores. Now, instead of one or the other, consumers are using both offline and online channels seamlessly within the same buying journey.

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‘A time to extend kindness’: How retailers can help in Afghanistan crisis

Inside Retail

Meanwhile, US telecommunications company Verizon is doing its bit to help by waiving charges for calls to Afghanistan from August 24 through to September 6. The move will apply to consumer and business wireless customers as well as residential landline customers. ” Australia’s response. .