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The customer is in control: Here’s the new payment and checkout experience

Inside Retail

E-commerce skyrocketed when the Covid-19 pandemic hit, as more consumers realised its ease and convenience. People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”.

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Study: Even Anonymous Online Customers Leave Multiple ‘Clues’ Indicating Purchase Intent

Retail TouchPoints

A key reason for the challenge is that consumers’ frequent starting points for online shopping are Amazon and Google. Most retailers aren’t going to be able to beat Amazon in terms of price and convenience, so they should instead focus on finding reasons for consumers to shop with them that Amazon can’t match.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization.

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5 Must-Know Predictions for Holiday 2022

Retail TouchPoints

And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. More retailers offering mobile checkout would mean shorter cashier lines and free up associates to focus on customer service, BOPIS and curbside. That’s good news for holiday toy makers.

Consumer 283
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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. Are consumers returning products less often?

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Marketing With A Different Lens: What You Can Learn From Other Retail Verticals

Retail TouchPoints

For instance, many electronics retailers are seeing results with remarketing audiences, while sporting goods is excelling at ad efficiency. Learn From: Sporting Goods. In the sporting goods sector, we’ve seen a trend toward more granular targeting as search volume has escalated around home fitness and gym equipment.

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‘The Best Vision Is Insight’ — The Top Retail Trends Of 2020

Retail TouchPoints

For example, Adidas and DICK’S Sporting Goods brought gamification to Snapchat, launching a video game that enables users to purchase directly through the app. They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout.