Retail TouchPoints

FEBRUARY 6, 2025

Critical milestones in the journey are no longer confined to a traditional retailers ecommerce site or checkout cart. They extend to things like livestreams, shoppable content and payment links within Instagram Reels, stories, TikTok videos or Pinterest Pins. Take Instagram, for instance the platform pulled in an estimated 6.5

Merchant Services 180

Merchant Services Payment Services Social Commerce Shopping 180

Retail Focus

MARCH 20, 2025

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

Payment Services 130

Payment Services Checkout Clienteling Finance 130

Retail TouchPoints

NOVEMBER 5, 2024

consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 Passkeys, another passwordless authentication method, leverage biometrics or a PIN to let consumers confirm a purchase with just a tap or a quick selfie.   times per day on average.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Retail TouchPoints

MAY 2, 2025

Payment providers are banking on the fact that millions of people will soo n rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping and they want in on the action. These agents will need to be trusted with payments, not only by users, but by banks and sellers as well.

Merchant Services 173

Merchant Services Payment Services Consumer Checkout 173

Retail TouchPoints

APRIL 25, 2025

In these times, seamless operations are essential for maintaining a competitive edge, and at the heart of this is secure, reliable connectivity. Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. Similarly, Kroger Pharmacy in the U.S.

Payment Services 147

Payment Services Inventory Management Checkout Store Layout 147

Retail TouchPoints

JULY 15, 2025

While agentic AI — platforms that employ AI systems to perform tasks like shopping autonomously on behalf of consumers — is still relatively nascent, the space is evolving quickly. New rules in the platform’s Robot & Agent Policy now clearly specify that “checkouts are for humans. Nearly 75% of Shopify’s $8.9

Merchant Services 194

Merchant Services Payment Services Checkout Fulfillment 194

Retail TouchPoints

MAY 14, 2025

From a risk and compliance perspective, defense, finance, tech, and healthcare are generally thought of as the riskiest industries but the retail sector is more vulnerable than it might appear. Mitigating those risks is important but food safety might be the most important of all.

Payment Services 179

Payment Services Point of Sale Loss Prevention Finance 179

Inside Retail

APRIL 9, 2025

Acrelecs 20 years of expertise in developing kiosks and self-service machines made the company a perfect acquisition, especially given the long relationship between the companies. So we are seeing a win for our customers and our customers customers when you then apply that in the self-checkout world.

Checkout 130

Checkout Payment Services Kiosk Point of Sale 130

Inside Retail

JUNE 25, 2025

For many years, the idea of everyday consumers paying for items with virtual forms of money, like cryptocurrency, seemed more like science fiction than reality. Some cryptocurrency and payment experts see the centralisation of stablecoins as a period of significant innovation for retailers. What are stablecoins?

Merchant Services 147

Merchant Services Payment Services Consumer Checkout 147

Inside Retail

JULY 24, 2025

After revolutionising the way Australians write, search and problem-solve, ChatGPT is now ready to reshape how consumers shop and most significantly, how they buy. According to recent reports, OpenAI is developing a payment and checkout feature inside ChatGPT. ChatGPT has announced the inevitable.

Checkout 147

Checkout Social Commerce Payment Services Consumer 147

Retail TouchPoints

JULY 9, 2025

However, while social ecommerce is predicted to be a $1 trillion sector by 2028 , a striking contradiction exists: platforms are racing ahead with integrated shopping features, but consumer trust isn’t keeping pace. Off-Platform Payment Links: Payment links are URLs that can be added to direct messages, stories or posts.

Merchant Services 147

Merchant Services Payment Services Shopping Checkout 147

Small Biz Trends

JUNE 14, 2025

Key Takeaways Understanding NCR’s Impact: NCR offers innovative technology solutions to enhance retail operations, making the checkout process more efficient for small businesses. NCR, a leader in technology solutions, offers a range of tools designed to streamline the checkout process and enhance customer satisfaction.

Payment Services 136

Payment Services Checkout Management Customer Experience 136

Retail Focus

MARCH 13, 2025

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. With advancements like AI-driven personalization and checkout-free shopping, the future of in-store technology is poised to completely revolutionize the way we shop.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

JANUARY 2, 2025

Exclusive: Google Debuts New Retail Media Solution with Lowes as First Beta Tester (March 18, 2024) Retail media was THE growth story in 2024, fueled by these networks ability to target consumers at key decision points in the shopper journey. consumers wallet. consumers wallet.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Inside Retail

MAY 29, 2025

Choosing the best eftpos machine for a small business is more than just a technical decision its a critical step in building a seamless and efficient payment experience for your customers. From the size of your operations to the way your customers prefer to pay, each factor plays a role in determining what will work best for your business.

Merchant Services 130

Merchant Services Payment Services Checkout Consumer 130

Small Biz Trends

JULY 24, 2025

Self-service point of sale (POS) systems are transforming how consumers engage with retail and dining experiences. These systems enable customers to complete transactions independently using kiosks that feature touchscreens, barcode scanners, and various payment methods.

Payment Services 67

Payment Services Kiosk Checkout Inventory Management 67

Retail TouchPoints

DECEMBER 23, 2024

In its broadest and most straightforward definition, a digital twin is a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life, according to McKinsey.

Payment Services 278

Payment Services Fashion Accessories Kiosk 278

Retail Focus

JULY 17, 2025

In today’s fast-evolving retail landscape, customer expectations have never been higher, especially regarding speed, convenience and seamless service. This shift is driving traditional retailers to rethink every touchpoint, from entry to checkout, with a focus on instant gratification and streamlined technology.

Payment Services 130

Payment Services Checkout Store Layout Returns 130

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Here’s how Macy’s , Jacadi and Amazon are leveraging innovative cart, payment, checkout and post-purchase experiences to drive conversions and even repeat purchases.

Merchant Services 261

Merchant Services Payment Services Checkout Shipping 261

Retail Focus

JULY 1, 2025

With increasing digitisation, payment innovation and behavioural data use, online gambling platforms are reshaping not just how people spend but how platforms operate, market and scale. They operate using many of the same principles as traditional e-commerce retailers, including: User acquisition and funnel optimisation.

Payment Services 130

Payment Services Checkout Advertising Marketing 130

Retail TouchPoints

APRIL 7, 2025

3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more and more large retailers are wanting to add it into their payments process. This not only expedites processing for legitimate customers but also more accurately flags fraudulent charges.

Payment Services 162

Payment Services Checkout Consumer Accounting 162

Small Biz Trends

JULY 13, 2025

Optimized User Experience: A user-friendly website with seamless navigation, mobile compatibility, and efficient checkout processes directly influences sales and customer satisfaction. However, with fierce competition and ever-changing consumer preferences, standing out can feel overwhelming.

Payment Services 98

Payment Services Checkout Inventory Management Advertising 98

Retail TouchPoints

JULY 11, 2025

In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces, brands must go beyond attractive design to deliver experiences that truly convert and retain customers. Success lies in designing digital journeys that do more than look good.

Merchant Services 147

Merchant Services Payment Services Checkout Inventory Management 147

Retail TouchPoints

FEBRUARY 20, 2025

In fact, a 2023 Contentsquare survey found that promotions not working at checkout caused 33% of abandoned carts. Customers’ patience is thinning as automated processes advance. AI testing enhances the testing process. However, retailers will lose customers if they dont seamlessly embed these services into the UX.

Payment Services 179

Payment Services Checkout Promotions ATS 179

Inside Retail

FEBRUARY 2, 2025

Invest in shoppable content and seamless checkout features within social media platforms. Monitor emerging platforms to stay ahead of shifts in consumer behaviour. Fast and frictionless checkouts leveraging mobile payment systems and self-service options. Use minimal, eco-friendly packaging to enhance brand trust.

Social Commerce 130

Social Commerce Payment Services Beauty and Health Checkout 130

Small Biz Trends

JULY 5, 2025

Social Media Influence: Approximately 72% of consumers utilize social media to discover new products, making it essential for brands to integrate digital marketing strategies that leverage these platforms effectively. Moreover, social media impacts consumer behavior significantly.

Payment Services 104

Payment Services Consumer Shopping Checkout 104

365 Retail

JUNE 9, 2025

Due to the fact that buyers are now looking for simplicity and personalization throughout their whole buying process, it is important to include some flexible payment options and ensure that clients have the best experience possible. Repeat interactions with flexible payment options also build loyalty.

Payment Services 52

Payment Services Customer Experience Clienteling Checkout 52

Small Biz Trends

JUNE 17, 2025

Streamline the Decision Process: Ensure a smooth and convenient checkout experience, whether online or in-store. Adopt Best Practices: Streamline buying processes and leverage technology to make interactions easier and more engaging, ultimately enhancing the overall customer experience and bolstering retail success.

Customer Experience 80

Customer Experience Payment Services Checkout Returns 80

M19 Retail

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. With mPOS, sales associates are not bound by a traditional checkout counter.

Payment Services 52

Payment Services Checkout Inventory Management Customer Retention 52

Retail TouchPoints

JANUARY 6, 2025

The cashless convenience stores will have a community focus, supporting local partners and minority- and women-owned businesses by featuring their products and other healthy options for student consumers. The modern flow of the store, including self-checkout, will enhance efficiency and convenience for everyone.

Planning 278

Planning Checkout Location Marketing 278

Inside Retail

FEBRUARY 4, 2025

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.

Payment Services 162

Payment Services Telecommunications Accounting Checkout 162

Inside Retail

JANUARY 9, 2025

Offsite reviews are viewed as independent and unbiased, making them an essential tool for e-commerce businesses to build consumer trust. This finding challenges assumptions about consumer scepticism toward onsite reviews, suggesting that well-executed review sections with verified customer feedback can hold substantial weight.

Consumer 130

Consumer Payment Services Checkout Accessories 130

365 Retail

JUNE 6, 2025

By 2025, the differences between traditional retail and digital payments will be almost gone. Lithuania provides a clear legal framework for virtual asset service providers (VASPs) and is renowned for its innovative regulatory environment. Retail Case Studies: Who’s Already On Board?

Payment Services 52

Payment Services Management Checkout Customer Retention 52

365 Retail

APRIL 1, 2025

Ahead of showcasing the company’s allin-one payment solution at this year’s Retail Technology Show, Payment Expert Madara Antanavia from Exactly.com explains how e-commerce businesses can improve conversions and reduce acquisition costs while scaling in the UK and beyond.

Merchant Services 52

Merchant Services Payment Services Checkout Accounting 52

Retail Focus

DECEMBER 10, 2024

Mobile payment options like Apple Pay and Google Wallet add convenience, letting shoppers bypass traditional checkout lines entirely. It’s not just about convenience, it’s about empowering consumers to shop how they prefer. These innovations are designed to save time and improve the overall experience.

Payment Services 130

Payment Services Kiosk Returns Checkout 130

Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. What this meant was that [as far as the consumer was concerned], it was OK to be in a store and not find something that was in the catalog. Thats not the case anymore.

Merchant Services 147

Merchant Services Payment Services Point of Sale Checkout 147