Inside Retail

SEPTEMBER 25, 2023

The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. And 32 per cent said that it is justifiable to not scan some items when using self-checkout counters.

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Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Giving consumers a positive BNPL experience includes offering high approval rates, transparent terms and attractive rates. Empower Your Customers.

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Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

MARCH 29, 2023

Apple’s plans to enter the buy now, pay later (BNPL) space were seen as a vote of confidence for the financial product, which saw huge consumer uptake during the pandemic but also raised concerns over consumers’ misunderstanding of loan terms and a lack of regulation in the space. and will roll out to all users in the coming months.

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Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. For example, research from Cornell University found that adding “one-click checkout” leads online shoppers to spend an average of 28.5%

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Retail TouchPoints

AUGUST 3, 2022

Which is great news for consumers who are unabashed fans of buy now, pay later, also called BNPL. Buy now, pay later is short-term financing that allows people to buy everyday items like home goods, electronics and clothes in low to no interest monthly installments — and receive the goods immediately. It’s just…delayed gratification.

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Payment Services Finance Point of Sale Checkout 277

Retail TouchPoints

FEBRUARY 7, 2023

million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. featuring styles appropriate for Islamic and other religious consumers). The American Dream mall and entertainment complex failed to make a Feb. 1, 2023 $8.8 The notice from U.S. 14 for one floor of a planned two-floor space.

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Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . Using BNPL, approved customers can defer payments at checkout — both online and in-store.

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Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas added that when these projects don’t start with a unified vision, it can lead to disjointed experiences that ultimately frustrate consumers.

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Fulfillment Checkout Visual Merchandising Kiosk 298

Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That’s according to a recent study by the ICSC that surveyed Gen Z consumers, defined by the Pew Research Center as those born between 1997 and 2012.

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Inside Retail

MARCH 21, 2024

This year, while consumers are still struggling to adapt to higher prices for staple goods and services, they are still spending on discretionary items creating a retail market where brands compete fiercely for their share of the consumer’s paycheque.

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Retail TouchPoints

AUGUST 18, 2022

But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to BNPL is emerging, and experts say that’s a good thing for both consumers and retailers. In fact, 50% of U.S

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Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

OCTOBER 11, 2023

Although fractional payments and financing are certainly not new in the jewelry industry, GSN wanted to make purchasing high-ticket items as easy as possible for customers. Consumers also can select whether they want to pay for an item in full or split the fee up over a series of months. We are not always pushing for the sale.

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Jewelry Payment Services Consumer Shopping 264

Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. University of Leicester’s Adrian Beck, a retail finance expert, estimates that moving half or more of transactions to self-service pushes losses 77% higher. Frictionless checkout makes shopping seamless for everyone.”.

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Checkout Payment Services Inventory Management Grocer 97

Retail TouchPoints

APRIL 27, 2021

As the popularity of BNPL increases, it is important for consumers and merchants to weigh the benefits and the drawbacks of using/offering these payment options. BNPL services allow consumers to buy and take home their purchases on the spot, without having to wait until products are paid off to receive them. A survey by cardify.ai

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Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

MAY 9, 2023

retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Square’s Future of Commerce report noted that 91% of U.S. What’s Next?

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Payment Services Inventory Management Marketing Checkout 289

Retail TouchPoints

FEBRUARY 27, 2024

A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand. In 2014, cybercriminals used a third-party vendor’s credentials to enter Home Depot’s network and deployed malware on the self-checkout systems to steal customer information.

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Payment Services Wholesale Store Layout Inventory Management 278

365 Retail

OCTOBER 6, 2023

New research from Checkout Finance provider, Divido , has found that over a third (35%) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. Retailers often invest a lot of money into curating the perfect deals for these peak sales periods when in fact consumers are shopping before then.

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Retail TouchPoints

FEBRUARY 9, 2021

Pay in 4 is now included in Digital River’s PayPal checkout integration at no additional cost. Buy now, pay later options are becoming increasingly popular as consumers demand more flexible payment options. Consumers want to spend their own money. Shoppers want control over how they pay and how that affects their finances.”.

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Merchant Services Checkout Finance Consumer 147

Retail TouchPoints

AUGUST 4, 2023

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

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Payment Services Kiosk Marketing Inventory Management 246

365 Retail

OCTOBER 11, 2022

A new study from FIS ® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences.

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Merchant Services Payment Services Finance Checkout 98

Retail Focus

SEPTEMBER 5, 2024

Global marketing manager Rayan Cherri said retail is undergoing a rapid digital transformation, driven by evolving consumer expectations and increased competition. She explained consumers will come to expect faster service, personalised experiences, and frictionless shopping as AI drives operational efficiency.

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Payment Services Checkout Inventory Management Store Layout 163

Independent Retailer

AUGUST 29, 2022

“Point of sale financing has historically been reserved for large purchases like luxury electronics, but now we are seeing an uptick in consumers using installment plans for smaller purchases across large and small retailers.” BNPL loans allow shoppers to make purchases with deferred or no interest installment loans.

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Merchant Services Finance Point of Sale Consumer 98

Inside Retail

OCTOBER 19, 2021

An eWallet integration can convert a customer with one click, compared to 22 on average for a traditional checkout process – but the increased ease of eWallet checkout comes with an enrollment system that is potentially more vulnerable to fraudsters.

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Merchant Services Fashion Payment Services Checkout 147

Retail Gazette

AUGUST 9, 2024

The retailer hopes the move will improve its replenishment of stock during store opening hours, increase its number of workers on checkouts over the weekends, and provide a more effective cleaning programme in stores. Gleeson explained: “What we’re not doing is changing the mix of manned checkouts, scan and go, and self-checkouts.

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Checkout Supermarket Grocer Planning 111

Hunton Andrews Kurth

JANUARY 20, 2022

“Buy now, pay later” (“BNPL”) companies have exploded in popularity over the past year, largely through integration into retailers’ online checkout platforms. Last month, the Consumer Financial Protection Bureau issued demands to five BNPL companies. The past few months have brought new regulatory attention to the BNPL industry.

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Checkout Finance Consumer Planning 106

Retail TouchPoints

FEBRUARY 7, 2024

There are exceptions of course, and there are certain retailers that are ahead of the curve when it comes to applying digital tactics in stores, but for the most part the best retailers have been able to do is use their websites, apps and social feeds as listening tools to understand what their consumers want.

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Independent Retailer

AUGUST 3, 2022

Improving brand equity means increasing the value of your brand in the minds of your consumers. BNPL is based on a simple idea that allows consumers to split their purchase price into equal, often interest-free installments. Improving brand equity means increasing the value of your brand in the minds of your consumers.

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Merchant Services Payment Services Finance Consumer 97

I Vend

APRIL 2, 2025

Frictionless checkout – your customers come into your stores, they choose their goods and thenthey have to wait in line to pay, or they cant use the payment method they want. You could try to adapt one-size fits all retail management software to your requirement, but this is time-consuming and requires specialist skills.

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Management Payment Services Inventory Management Point of Sale 52

Inside Retail

JUNE 15, 2022

In fact, 82 per cent of B2B buyers would favour one vendor over another if they offered invoicing at checkout with 30, 60 or 90-day payment terms. This can be difficult as B2B payments is more complex than B2C payments, which are usually performed by a consumer with a single payment method – usually a credit or debit card.

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Inside Retail

MAY 24, 2023

It would also be scalable based on the risk of consumer harm , but the details on this are unknown. Bowden also noted that 160,000 businesses offer BNPL – which see an average transaction of $136 – and that 82 per cent of retailers believe their customers expect BNPL to be offered at checkout.

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Inside Retail

JUNE 29, 2022

Let’s look at the conditions that were so favourable to this payment method, the inevitable regulations and consumer and media response. In fact, in Australia, almost three out of four Australians are aware of BNPL as a payment option and 70 per cent of consumers are aware of Afterpay.

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Merchant Services Payment Services Finance Consumer 130

Retail TouchPoints

OCTOBER 15, 2020

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Prior to the pandemic, retailers and financial institutions had been reimagining experiences for consumers to enable quick, seamless transactions.

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Inside Retail

SEPTEMBER 2, 2021

Global automotive retailer Cars24 is set to shake up Australia’s $55 billion used car market as it introduces its pureplay e-commerce offer to consumers. . Rudenko believes customers are looking for three big things when shopping online: “choice, trust and convenience”, and that it’s this quality assurance that builds trust with consumers.

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A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

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Merchant Services Consumer Payment Services Checkout 59

365 Retail

OCTOBER 27, 2022

Q4 can be a busy and fast-paced time so without the right finance management, it’s easy to fall through the retail cracks. On top of that, hiring the best talent is a worthwhile investment as they can make a campaign strong and attractive to consumers. Once you hit those goals, you can hit the big bucks. 6 – Funding.

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A1 Retail

OCTOBER 9, 2023

New research from Checkout Finance provider, Divido , has found that over a third (35 percent) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. How are consumers spending their money? However, expenditure for Christmas goes beyond just the presents. Image courtesy of Unsplash.

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Shopping Finance Checkout Planning 59

Inside Retail

JUNE 25, 2022

Omnichannel shoppers can be defined as those who use a combination of offline and online channels throughout their shopper journey, from initial purchase consideration to the checkout. . Whether consumers shop online or in-store, modern marketers need to understand how to reach consumers where they are. .

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