Retail TouchPoints

JULY 2, 2021

This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. In fact, 50% of retailers claimed bad data hurts their business (i.e., On average, ecommerce sales grew 32.4%

Payment Services 264

Payment Services Customer Experience Management Business Communication 264

Retail Next

FEBRUARY 19, 2020

So yeah, running a business , particularly a retail business, is not as simple and straightforward as it used to be. Let’s take a more in-depth look at a few of the current aspects of retail management and solutions that can shape its future. Creating effective marketing campaigns. People avoid ads like the plague.

Management 59

Management Marketing Shipping Shopping 59

Retail TouchPoints

OCTOBER 20, 2020

Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. Katie Osberg, Global Retail Partnerships Lead, Business Communications, Google “Did you know that 89% of consumers begin their buying process with a search engine?

Merchant Services 165

Merchant Services Shopping Consumer Business Communication 165

Cisco Retail

MARCH 28, 2022

John manages a highly demanding, resilient, secure large Airport network using MPLS/VPLS technologies on Cisco Catalyst ® 6800 Series switches. Rapid business growth has led to enable stringent security, partner network integrations, and new guest services. One Fabric : Simplicity is key.

Management 98

Management Business Communication Consumer Marketing 98

Rangeme

AUGUST 21, 2023

A basic requirement of selling anywhere, outside of maybe your local farmer’s market, is to properly and uniquely identify your products. Keep in mind, working within an infrastructure that supports the retailer’s systems and reputation is beneficial to your growth and standards serve as a common language for business communication.

Fulfillment 98

Fulfillment Shipping Inventory Management Business Communication 98

Hyken

DECEMBER 23, 2022

2023 will be all about customer lifecycle management (CLM). Organizations will need a communications provider who evolves with them – a trusted partner who leverages their expertise and analytics to guide them toward the right solutions today and in the future. Mitel’s leadership team sat down and looked into the UC crystal ball.

Business Communication 61

Business Communication Customer Experience Marketing Returns 61

Hyken

MAY 7, 2021

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 77

Customer Experience Checkout Business Communication Fulfillment 77