Retail TouchPoints

JULY 2, 2021

This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. Use your data to provide a great customer experience. Expand your customer base by scaling geographically.

Payment Services 246

Payment Services Customer Experience Management Business Communication 246

Hyken

MAY 7, 2021

He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized? Live chat adoption can prove useful to your customer service model as well.

Customer Experience 79

Customer Experience Checkout Business Communication Fulfillment 79

Hyken

MAY 7, 2021

He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized? Live chat adoption can prove useful to your customer service model as well.

Customer Experience 60

Customer Experience Checkout Business Communication Fulfillment 60

Retail Next

FEBRUARY 19, 2020

So yeah, running a business , particularly a retail business, is not as simple and straightforward as it used to be. Let’s take a more in-depth look at a few of the current aspects of retail management and solutions that can shape its future. Catering to ever-changing customer demands. Maintaining customer loyalty.

Management 59

Management Marketing Shipping Shopping 59

Retail TouchPoints

OCTOBER 20, 2020

Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. And to answer that question, we’ve developed a term called C-Commerce (consumer commerce).”. They need ideas, they need inspiration.”.

Merchant Services 146

Merchant Services Shopping Consumer Business Communication 146

Hyken

DECEMBER 23, 2022

This week, we feature an article by Mitel , a company that works with teams by supporting their communications and technology needs so that they can provide the best customer experience possible. They share their top 5 unified communications predictions for 2023. Mitel is a leader in business communications.

Business Communication 63

Business Communication Customer Experience Marketing Returns 63