Cisco Retail

MARCH 13, 2025

AI is transforming business communication, offering Cisco partners opportunities to enhance collaboration, improve customer experiences, and drive efficiency. Shift from technology providers to transformation enablers with Cisco's AI solutions.

Business Communication 121

Business Communication Customer Experience 121

Retail TouchPoints

JULY 2, 2021

This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. Use your data to provide a great customer experience. In fact, 50% of retailers claimed bad data hurts their business (i.e.,

Payment Services 264

Payment Services Customer Experience Management Business Communication 264

Hyken

MAY 7, 2021

He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized? WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 77

Customer Experience Checkout Business Communication Fulfillment 77

Inside Retail

SEPTEMBER 20, 2022

It means putting language at the heart of your business. Communicating authentically with culturally and linguistically diverse (CALD) customers should be at the top of the to-do list for all retail businesses. It also means not missing the opportunities that your customer base presents.

Business Communication 244

Business Communication Advertising Marketing Promotions 244

Hyken

MAY 7, 2021

He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized? WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 58

Customer Experience Checkout Business Communication Fulfillment 58

Retail TouchPoints

OCTOBER 20, 2020

Katie Osberg, Global Retail Partnerships Lead, Business Communications, Google “Did you know that 89% of consumers begin their buying process with a search engine? You should 100% be doing that right now.”.

Merchant Services 165

Merchant Services Shopping Consumer Business Communication 165

Hyken

DECEMBER 17, 2023

Each week, I read many customer service and customer experience articles from various resources. As the customer journey continues to evolve into something more dynamic and diverse, it’s imperative to think about ways of optimising your (hopefully) amorous customer relationships through your business communications.

Customer Experience 53

Customer Experience Business Communication Planning ATS 53