Retail TouchPoints

APRIL 26, 2021

The tween retailer shuttered its remaining brick-and-mortar locations in late 2020 — which had numbered 2,800 at the brand’s peak — following the bankruptcy of parent company Ascena Retail Group.

Planning 294

Planning Accessories Apparel Brand Management 294

Retail TouchPoints

MAY 1, 2024

Popular shopping app Shein has expanded its partnership with Forever 21 to allow its customers to return orders at Forever 21’s more than 300 U.S. “We are always looking for new ways to optimize the shopping experience for Shein customers – from speedier delivery to easy returns,” said George Chiao, President of Shein U.S.

Returns 284

Returns ATS Brand Management Customer Experience 284

Retail TouchPoints

AUGUST 22, 2024

“The unique collaboration includes an extraordinary Hourglass & Barneys pop-up experience featuring an exciting curation of fashion and beauty brands, limited-edition products, exclusive merchandise, guest appearances, cultural events and more.” The 1,500-square-foot pop-up will take up residence at 14 Prince Street from Sept.

Returns 267

Returns Fashion Department Stores Brand Management 267

Retail TouchPoints

NOVEMBER 7, 2023

WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. late last year.

Accessories 261

Accessories Apparel Brand Management Planning 261

Retail TouchPoints

DECEMBER 1, 2021

Toys ‘R’ Us will open the doors of a new two-level , 20,000-square-foot flagship store at American Dream , just in time for the last few weeks of holiday shopping, and Geoffrey the Giraffe will be in residence. flagship follows on a previous announcement that Toys ‘R’ Us shop-in-shops will open in 400 Macy’s locations in 2022.

ATS 261

ATS Location Brand Management Shopping 261

Retail TouchPoints

FEBRUARY 1, 2021

The new shops, which were created in partnership with b8ta , were much smaller than traditional Toys ‘R’ Us stores and put a larger emphasis on experiential retail, including play areas — a smart plan during normal times, but unworkable during a pandemic. The new entity opened stores at the Garden State Plaza in Paramus, N.J.

Brand Management 261

Brand Management Planning Location Management 261

Inside Retail

JUNE 5, 2022

Global brand management firm WHP Global has bought a 70 per cent stake in Isaac Mizrahi from Xcel Brands, in a deal valuing the American designer label at US$68 million. million in cash proceeds.

Fashion 264

Fashion Accessories Brand Management Management 264

Retail TouchPoints

SEPTEMBER 13, 2021

“Helping customers in their online shopping journey is a major advantage in today’s online retail market,” said Richard Adams, VP of Digital Experience at JCPenney in a statement.

Brand Management 271

Brand Management Customer Experience Management Retail Marketing 271

Retail TouchPoints

AUGUST 18, 2020

Margolis, previously president of CAA-GBG ’s Global Brand Management Group, took the helm of the company, now known as Payless Worldwide, in October 2019. Previous Payless enterprises were bogged down by the costs of running thousands of stores as consumers increasingly shopped online.

Planning 222

Planning Payment Services Brand Management Location 222

Retail TouchPoints

SEPTEMBER 22, 2022

The past few years have had an incredible impact on in-store shopping. Many brands were forced to shut their doors and expedite online sales strategies to keep a steady revenue stream. But as we begin to get back to a sense of “normalcy,” consumers have reverted back to their traditional methods of shopping.

Customer Experience 305

Customer Experience Consumer Shopping Management 305

Retail TouchPoints

JUNE 17, 2024

The new joint venture between brand management firm WHP Global and mall owners Simon Property Group , Brookfield Properties and Centennial Real Estate — formed for the purpose of buying beleaguered mall brand Express, Inc. — now has a name: Phoenix Retail.

Brand Management 256

Brand Management Planning Wholesale Fashion 256

Retail Focus

SEPTEMBER 27, 2021

In celebration of five decades in music, one of the world’s most iconic bands, Queen, will feature in a dedicated experiential pop-up shop at 57 Carnaby Street that opens tomorrow, Tuesday 28th September. The store opens to the public tomorrow morning at 11am with an exclusive launch of a limited edition vinyl of Queen The Greatest Hits.

Thrift Store 299

Thrift Store Fashion Accessories Apparel 299

Retail TouchPoints

MAY 4, 2023

Oh great, another screen I need to market on, said no brand manager ever. What we’re seeing now is the ease of online shopping, including no in-person engagement, seeping into physical stores. Shoppers expect a frictionless experience that they can navigate on their own with no contact.

Kiosk 317

Kiosk Marketing Grocer Consumer 317

365 Retail

SEPTEMBER 21, 2021

In celebration of five decades in music, one of the world’s most iconic bands, Queen, will feature in a dedicated experiential pop-up shop on Carnaby Street opening later this month. The new store, created in partnership with Bravado , Universal Music Group’s merchandise and brand management company, features all of the hallmarks of the band.

Shopping 117

Shopping Thrift Store Fashion Apparel 117

Retail TouchPoints

DECEMBER 31, 2021

For digital marketers, strategic decisions about marketing spend allocated to specific retailers is now largely shaped by these factors; retailers unwilling to let a brand manage its own media, and the inability to run off-platform strategies to specific retailers. Retailers, surprisingly, now have a benefit over DTC.

Marketing 318

Marketing Marketing Spend Brand Management Consumer 318

Retail TouchPoints

FEBRUARY 28, 2022

It found that 67% of consumers believe that the best shopping experiences of the future will incorporate both human and digital channels. However, that’s not the aspect of their brands that consumers are craving today. Brand managers can write a script, cast their agents and create a performance.

Fulfillment 261

Fulfillment Advertising Jewelry Department Stores 261

Retail Focus

NOVEMBER 28, 2022

As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Brands are looking at ways to add value to the customer’s journey within their spheres. . Engaging the senses.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Inside Retail

OCTOBER 2, 2024

In a filing, the company announced it would spin off its flagship retail K11 brand management to a newly established company by Cheng for HK$209 million, aiming to reduce operating costs. Additionally, Prada will make its debut in the area, opening its first store at the shopping centre.

Shopping 244

Shopping Brand Management Promotions Returns 244

Retail TouchPoints

MAY 14, 2024

The Skechers shop in Roblox is designed to build community and engage young consumers, and it appears to be working: In the first five weeks, the Roblox virtual store has seen 3.4 Skechers Roblox Store Banks 3.4 million visits, 4 million virtual try-ons and generated nearly 45 million impressions. “The

Outdoor 259

Outdoor Accessories Apparel Consumer 259

Retail TouchPoints

MAY 9, 2024

Simon Property Group , is making some shifts in its “side hustle” as a brand owner. On an earnings call discussing its Q1 2024 results, CEO David Simon shared that the company had sold its remaining stake in brand management firm Authentic Brands Group for $1.2 The biggest mall owner in the U.S.,

Brand Management 144

Brand Management Management Planning Shopping 144

Inside Retail

OCTOBER 13, 2021

The question is what tangible value being loved has for retailers and brand managers. Undoubtedly, the brands in the most-loved lists are successful retailers. 1 The article is titled “Brand Love” and the lead author was Rajeev Batra. The post Opinion: Do consumers really shop in the name of love?

Consumer 130

Consumer Shopping Marketing Advertising 130

Wiser

OCTOBER 31, 2024

With inflation impacting purchasing power and digital technology reshaping the way consumers shop, it’s never been more essential for brands and retailers to adapt their promotional strategies. The Role of an Omnichannel Strategy With consumers toggling between online and in-store shopping, an omnichannel strategy has become crucial.

Promotions 78

Promotions Consumer Shopping Brand Management 78

Retail Focus

FEBRUARY 9, 2023

In an urban setting, “proximity” goes back to its golden age because customers find it more practical and suitable for shopping around the corner. Clients will be more likely to shop in a more convenient way and with less hassle. There are several actions that small-town shop owners can take to revive their businesses.

Payment Services 264

Payment Services Beauty and Health Shopping Promotions 264

Retail TouchPoints

JULY 29, 2021

A toy shop that gave the world Barbie, Mr. Potato Head and other wonderful creations. brand management company WHP Global has bought a controlling interest in Tru Kids, which owns the Toys ‘R’ Us brand. Remember Toys ‘R’ Us? Since then, there have been a few meager efforts to make a comeback but they fizzled out quickly.

Net Profit 301

Net Profit Fulfillment Boutique Outdoor 301

Inside Retail

NOVEMBER 28, 2021

Taking inspiration from the brand’s very first Salon which opened in Geneva over 60 years ago, the new store concept is designed to be a warm, inviting environment in which customers can learn about the heritage of the brand. How important is it for the brand to have that direct connection with its customer base?

Boutique 246

Boutique Customer Experience Consumer Shopping 246

Retail Focus

OCTOBER 7, 2024

Immersive luxury retailing, which utilises cutting-edge technology and innovative design to create engaging, multisensory environments for customers, is a transformative approach to high-end shopping experiences. It goes beyond curating a shopping experience that is highly exclusive and personalised.

Kiosk 147

Kiosk Brand Management Boutique Shopping 147

Inside Retail

OCTOBER 25, 2023

However, it appears that while the luxury goods group was adept at selling its own brands, managing the technology and logistics of an e-commerce platform like Yoox Net-a-Porter was a different matter. Richemont first purchased Net-a-Porter in 2010 for approximately US$550 million, before merging it with Yoox.

Fashion 246

Fashion Fulfillment Planning Brand Management 246

Retail TouchPoints

JULY 19, 2023

Photo credit: WHP Global) The return of Babies ‘R’ Us to brick-and-mortar is the work of brand management firm WHP Global , alongside American Dream itself, which is the actual operator of the store. Rendering of the new Toys ‘R’ Us coming to the Dallas-Fort Worth airport later this year.

Returns 246

Returns Brand Management Planning Location 246

Inside Retail

OCTOBER 20, 2022

The Memo was founded to take the pain out of shopping for baby goods, an experience that can often be overwhelming for first-time parents. Which products are really essential, and which ones are just gimmicks? “I There was a pin-drop moment, where I was like, ‘There isn’t a Mecca in the baby space’,” Casey recalled.

Marketing 246

Marketing Beauty and Health Brand Management Promotions 246

Retail TouchPoints

AUGUST 26, 2024

“Heroes & Villains is and always has been a fan-focused brand. Celebrating the stories we all love is the first priority for us,” explained Doug Johnson, Creative Director and Brand Manager at Bioworld, parent company of Heroes & Villains in an interview with Retail TouchPoints.

ATS 254

ATS Marketing Accessories Consumer 254

Inside Retail

SEPTEMBER 3, 2024

He advocates that rather than be a bad experience for shoppers, the way brands manage returns can turn the interaction into “a fantastic opportunity to create a profit centre”. Automating the returns process is the first step.

Returns 264

Returns Management Accounting Brand Management 264

Retail Focus

JULY 5, 2022

The spaces must be designed to ensure customers have an enjoyable and hassle-free shopping experience. . Brand Your Business. If you’re not very good at branding yourself, you might need to hire the service of a skilled brand manager who can present your business aesthetically.

Accounting 227

Accounting Planning Advertising Brand Management 227

Retail TouchPoints

JULY 15, 2024

“What Fender does really well is they think about their brand management and marketing through the lens of [its vendor partners],” said Jason Grunberg, CMO of Bluecore in an interview with Retail TouchPoints. When you think about their distribution network, it’s not just the Guitar Centers, it’s the local music shops.

Marketing 274

Marketing Consumer Wholesale Accessories 274

Inside Retail

AUGUST 26, 2024

Jaques Roizen, MD Consulting at Digital Luxury Group, said Sephora’s primary challenge lies in its value proposition as a one-stop-shop for cosmetics in a market where consumers have the convenience of Tmall at their fingertips, especially for regularly repeated purchases.

Markdowns 147

Markdowns Promotions Marketing Consumer 147

Retail Focus

OCTOBER 22, 2021

Quality Street brand manager Cat Mews said: “We know how much people missed our pick and mix stations at John Lewis last year, so we are delighted to announce that they are back for 2021. Customers also have the option of refilling previous John Lewis Quality Street tins if they prefer.

Returns 162

Returns Brand Management Management Shopping 162

Retail Focus

JUNE 29, 2021

At the same time, we also need to be driving real-time visibility for managers, designers and store merchandisers so they can grasp more of what’s happening daily, right on the shop floor. .

Customer Experience 264

Customer Experience Visual Merchandising Accounting Management 264

Inside Retail

JULY 27, 2023

The start-up raised more than $85 million from a string of prominent investors, and experienced a surge in popularity during the Covid-19 pandemic, with consumers avoiding shopping in-store, where possible. I think that [retail giants] like Woolworths are increasingly aware of their positive and negative influence,” he said.

Supermarket 243

Supermarket Marketing Fulfillment Management 243