Remove Brand Management Remove Promotions Remove Returns
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Returns: the silent killer of profits or a tool to build customer loyalty?

Inside Retail

The cost of getting returns wrong is massive – and if a retailer gets it wrong, it is very likely a return might be the last interaction a retailer has with a shopper. Returns are a high friction point where you have bought a product, you’re excited, and then, for some reason, you have got to return it.

Returns 264
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Fashion insiders weigh in on the uncertain future of Australian Fashion Week

Inside Retail

“Originally the event has always been based on trade with a consumer event later, and in the last few years we have seen them merging this and not investing in getting overseas buyers to come to Australia,” Phoebes Garland, co-founder of Garland & Garland, a fashion and lifestyle brand management agency, told Inside Retail.

Fashion 246
Insiders

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Amazon and Shopify Bring ‘Buy with Prime’ to Merchants with New App

Retail TouchPoints

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Merchants will see automatically synced orders, promotions, catalog listings and taxes within their Shopify admin.

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Revolutionizing FMCG with AI-Powered Image Recognition: Enhancing Shelf Management and Consumer Insights

Retail Focus

AI image recognition FMCG is a technology that transforms how brands manage shelves, track inventory, and understand their consumer behavior. For example, a study by IHL Group found that retailers lose $1 trillion annually due to overstocks, out-of-stocks, and returns.

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Adrian Cheng’s resignation marks turning point for New World Development

Inside Retail

“A key challenge for the new CEO will be bringing the firm back to a more sustainable debt level and delivering higher returns to shareholders,” Ng added. In a filing, the company announced it would spin off its flagship retail K11 brand management to a newly established company by Cheng for HK$209 million, aiming to reduce operating costs.

Shopping 244
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Proximity retailing and current retail environmental paradoxes

Retail Focus

And to add complexity to the situation, these brands find it difficult to establish a reliable supply chain, as they may not have the same level of relationships or resources as larger brands. Moreover, they find themselves stuck in regulatory and administrative situations. Proximity retail can provide this.

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Designing with Data: Keeping Retailers Ahead of the Trends

Retail TouchPoints

For example, why do retailers working to enhance brand recognition rely on influencers from Instagram, TikTok and other platforms for promotion and marketing? Hungry for the next novelty, many will return to that venue only if there is something new to experience.