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Shein Shoppers can Now Make Returns at Forever 21

Retail TouchPoints

Popular shopping app Shein has expanded its partnership with Forever 21 to allow its customers to return orders at Forever 21’s more than 300 U.S. stores, powered by Happy Returns. Now Shein will have a more permanent presence at Forever 21 via this returns partnerships. in a statement. ” .

Returns 290
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Forever 21 to Close 200 Stores as it Considers Second Bankruptcy

Retail TouchPoints

Forever 21s Twisting Tale of Bankruptcies and Sales Forever 21s intellectual property has been owned by brand management firm Authentic Brands Group since its first bankruptcy in 2019 , and a second bankruptcy would not disrupt that arrangement. If a buyer is not found, a chainwide liquidation is in the cards. In the U.S.,

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Revolutionizing FMCG with AI-Powered Image Recognition: Enhancing Shelf Management and Consumer Insights

Retail Focus

AI image recognition FMCG is a technology that transforms how brands manage shelves, track inventory, and understand their consumer behavior. Enhancing Shelf Management with AI Shelf management is critical for retail success. Poorly managed shelves lead to lost sales, frustrated customers, and damaged brand reputations.

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Returns: the silent killer of profits or a tool to build customer loyalty?

Inside Retail

The cost of getting returns wrong is massive – and if a retailer gets it wrong, it is very likely a return might be the last interaction a retailer has with a shopper. Returns are a high friction point where you have bought a product, you’re excited, and then, for some reason, you have got to return it.

Returns 264
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Barneys Returns to Brick-and-Mortar with Limited-Time NYC Pop-Up

Retail TouchPoints

It’s not a mirage; Barneys is returning to NYC, but only temporarily. The iconic retailer will go back to its SoHo roots with a five -week pop-up facilitated by beauty brand Hourglass. It’s a symmetrical turnaround: the Hourglass brand debuted at the famed department store two decades ago.

Returns 272
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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Brands are looking at ways to add value to the customer’s journey within their spheres. .

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Ann Taylor Returns to Canada with 90 Hudson’s Bay Shop-in-Shops

Retail TouchPoints

Fashion brands Ann Taylor and Loft are headed back to Canada via a series of shop-in-shops at Hudson’s Bay stores across the country. The partnership was developed by brand management firm Centric Brands and will mark the first time either brand has been available in Canada since 2020.

Shopping 264