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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Brands are looking at ways to add value to the customer’s journey within their spheres. . What lessons can be learned?

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Stay Stocked, Stay Dominant: The Secret to Winning on the Digital Shelf

Wiser

Just as a physical store shelf needs to be well-stocked and organized to attract customers, the digital shelf must be managed meticulously. The Consequences of Out-of-Stock (OOS) Situations Out-of-stock situations can have a ripple effect on a brand’s overall performance on the digital shelf.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

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Understanding Digital Trends: Key Insights from Retail Leaders

Wiser

This strategic resource allocation helps manage inventory and meet customer expectations across channels. Inventory Management: Redeploying retail broker partners to ensure accurate inventory levels and address auto-replenishment failures is critical to managing stock levels effectively.

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From Foundation to Innovation: Navigating Through Brand & Retailer Maturity Phases

Wiser

2: Expansion Phase Higher-growth brands manage a broader product portfolio across diverse regions, necessitating a more granular and expansive approach to market analysis: Broad Analysis for Expansion: Require detailed monitoring and analysis across a wide array of SKUs and geographies, with a focus on assortment, pricing, and logistical nuances.

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The Search Game: Leveraging Share of Search on the Digital Shelf for eCommerce Dominance

Wiser

If your inventory management isn’t up to par and your products frequently go out of stock, your share of search will suffer. E-commerce platforms prioritize available products because they aim to provide the best shopping experience to their users.

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Off-Price Retail: A Double-Edged Tool For Brands With Excess Inventory Needs

Retail TouchPoints

While the latter may be true, excess inventory also has a silver lining of hidden pathways to optimizing excess inventory that lead straight to your bottom line through distribution in the off-price retail market. How Is Excess Inventory Optimized? Technology has revolutionized the way brands manage their excess inventory.