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Exclusive Q&A: M.M. LaFleur Designs Boutiques to Promote ‘Individual Customer Discovery’

Retail TouchPoints

For example, if a customer is interested in a particular style or size we don’t have in stock, our store stylists are trained to assist in ordering and shipping a style directly to their home , as well as accepting returns of online purchases.

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Chico’s Forms Partnership to Speed Development of Technological Innovation

Retail TouchPoints

The retailer will use the platform to swiftly implement and improve a number of customer-facing innovations, including ship-to-store, same-day-delivery, social commerce and its Virtual Stylist program. In return, fabric will tap Chico’s expertise as an omnichannel boutique retailer to drive its own development and innovations.

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5 Emerging Conversion Best Practices for Ecommerce Websites

Retail TouchPoints

Free Shipping (With or Without a Threshold) Thanks to the proliferation of Amazon Prime, today’s shoppers have come to expect some degree of free and fast shipping from online stores. Jen Holzman is the President of Inflow , a boutique ecommerce digital marketing agency.

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Is unified commerce the new holy grail?

Inside Retail

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. Buy online, return in-store. They should be in all retailers’ playbooks.

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The return of Tigerlily: An in-depth interview with the new CEO

Inside Retail

We changed our shipping threshold – free standard and express. TW: We are looking at rolling out click-and-collect and ship-from-store, which is not a consistent offering we’ve had for customers. The post The return of Tigerlily: An in-depth interview with the new CEO appeared first on Inside Retail. And vice versa.

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Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retail TouchPoints

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. With travel restricted by COVID-19, these shoppers are highly likely to choose shipping directly to the gift recipient. year-over-year.

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The Future of AR-Enabled 3D Scanning in Fashion Retail

Retail TouchPoints

For ecommerce retailers — particularly those in the fashion sector — this represents a massive opportunity to heighten sales, lower returns and offer customers a new way to shop online. Online purchases are three times more likely to be returned compared to in-store purchases. The Problem With Fashion Etail.

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