Retail TouchPoints
JUNE 14, 2022
Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., FARFETCH customers can scan a QR code to access their cryptocurrency wallets and use more than 60 popular forms of crypto payments.
Inside Retail
JANUARY 3, 2023
With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Whether it’s a small boutique or a major department store chain, all businesses can harness the potential of this powerful technology. Payment systems evolution.
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Retail TouchPoints
OCTOBER 13, 2022
They’re changing the concept of engagement with luxury brands, expecting them to set up co-creation environments, seamlessly interact with digital content and operate at their highest standard, all while remaining authentic and becoming more sustainable. “To Set up store processes at the service of the customer.
Inside Retail
FEBRUARY 8, 2023
According to data analysed by ASBFEO of 7,000 big businesses collected by the federal government’s Payment Times Reporting Regulator , only 24 per cent of big businesses in the retail sector are paying its small business customers within 30 days. This was introduced as a mechanism to increase transparency, and improve payment performance.
Retail Focus
MARCH 21, 2025
From boutique gaming lounges to modern betting shops, casino gambling is becoming more accessible in everyday retail spaces. They typically feature the likes of self-service kiosks and touchscreen betting terminals for greater accessibility. The previous section already touched on digital betting terminals and self-service kiosks.
Retail TouchPoints
JUNE 13, 2023
That said, don’t rely on an AI chatbot to completely replace your customer service team. We recommend building a chatbot that can handle less demanding questions from customers — and that knows when to pass along a customer to a real, human customer service agent. Remember that conversion rate optimization is also an ongoing process.
Retail TouchPoints
FEBRUARY 21, 2024
Stores are curated and merchandised to reflect a high-end boutique or spa. However, interviewing patients and visitors is difficult due to HIPAA rules, so the team extensively engages with guest services and patient advocates within the hospitals and medical campuses.
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