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Starboard Launches First Land-Based Shops at Las Vegas Resort

Retail TouchPoints

Starboard Group s new land-based vacation retail division, Starboard Resort, has opened its first group of stores, The Boutiques at Westgate Las Vegas, in partnership with Westgate Resorts. By launching our first land-based boutiques in partnership with Westgate Las Vegas, were taking the first significant steps to close this gap.

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Nespresso launches new UK boutique concept

Retail Focus

Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees.

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Cannabis: The New Luxury Boutique

Retail TouchPoints

The new 21st-century cannabis boutiques are taking a page from lifestyle aspirational brands, such as RH and Tiffany & Co. Centrally positioned display cases and warm specialty lighting have reimagined the traditional “head shop” floorplan. Experience. High-End Millwork.

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3 Brands Making AR the Star of the Customer Experience

Retail TouchPoints

Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping. Why it’s impactful: Shopping for furniture online is extremely difficult.

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Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

Retail TouchPoints

Hanna Andersson personal shoppers gather client details and then create tailored closets for guests to peruse and shop virtually. They’ll even send out coloring pages for kids to enjoy while mom or dad shop. You should see some of the conversations that our personal shoppers have with their clients,” said Lapic.

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Chanel to Open Dedicated Boutiques for Top Clients Following $15.6B in 2021 Revenues

Retail TouchPoints

Chanel plans to deliver personalized experiences to top-purchasing clients through dedicated boutiques as it builds upon strong FY2021 earnings of $15.6 This initiative is scheduled to begin in early 2023, with the first private boutiques planned to open in Chanel’s key cities in Asia. . YoY for the year ending Dec.

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Day 2 at NRF Asia: It’s all about customer experience

Inside Retail

A recurring theme at Day two of NRF’s Retail’s Big Show Asia in Singapore on Wednesday was clearly the understanding among retailers of the need to deliver a great customer experience to succeed. In Macau customers can try a cocktail in store at a rotating bar in the middle of the shop.