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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Whether it’s a small boutique or a major department store chain, all businesses can harness the potential of this powerful technology.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

“Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. Stores are curated and merchandised to reflect a high-end boutique or spa.

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Is unified commerce the new holy grail?

Inside Retail

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. Buy online, return in-store.

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As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Retail TouchPoints

As younger consumers gain greater spending power, once notoriously inaccessible brands are now expanding from exclusive boutiques into virtual worlds and experiences. These luxury houses are helping break boundaries and set new standards across the supply chain and customer experience. UK and Europe by late 2022.

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Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. Whether BNPL turns out to be a short-term blip or a lasting change in shopper payment options, retailers should develop strategies to make the most of its current popularity.

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How Taking Shape is leveraging backend efficiency gains to grow overseas

Inside Retail

It is also exploring new in-store fulfilment options in Australia, and continuing to add new payment methods, which customers have been clamouring for. All of our boutiques have iPads. It wasn’t that long ago, however, when Taking Shape was still relying on manual processes to fulfil online orders in its warehouse. “It

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How boutique owners can elevate customer experience with personal styling

Clover - Retail

If you’re growing a business, having great products at a reasonable price is a strong start, but focusing on elevating customer experience can make all the difference to your sustainable growth. READ: ChoZen 4 U Boutique Personal styling services to consider Personal stylists can offer a range of personalized shopping services.