Boutique Clienteling Planning 
Retail TouchPoints
NOVEMBER 3, 2022
The planned upgrades follow soft launches of the concept earlier this year in Torrance, Calif., Select locations will include a Little White Dress Boutique and Flower Girl Shop, as well as a “shimmer and shine” shop that houses designer shoes and accessories. West Chester Township, Ohio, Lexington, Ky. and Cool Springs, Tenn.
Retail TouchPoints
MAY 24, 2021
In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site. In 2020, we significantly beat our StyleConnect sales plan with strong double-digit growth,” she added.
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Retail TouchPoints
JULY 9, 2020
Brands such as Gucci and The RealReal have successfully digitized their high-touch clienteling experiences to nurture their customer relationships. The RealReal also had to pivot to a digital clienteling model when its brick-and-mortar locations across the U.S. Trend 4: Reimagining The Boutique Experience. Source: Gucci).
Retail Focus
SEPTEMBER 24, 2021
The transformation of the family-run jewellers’ existing boutique at St David’s forms an integral part of Laings’ UK-wide expansion plan, with a £3 million investment into its presence in Cardiff. We can’t wait to unveil our new showroom to our Welsh clientele next month.”.
Inside Retail
NOVEMBER 25, 2021
Tastemaker and entrepreneur Eva Galambos first opened the doors to her luxury multi-brand boutique Parlour X in 2001 in Sydney, when she began introducing major international labels to Australian consumers, from Balenciaga to Vivienne Westwood. . For one, there were very few dedicated luxury boutiques in Australia.
Inside Retail
JANUARY 12, 2025
It was a natural decision to open in Japan, as we also plan to launch in all other major capital cities by 2030. Over the years, we have also consistently observed a strong appreciation for Bacha Coffee from Japanese customers across our global locations and online boutique. MB: Japan is certainly an exciting market!
Inside Retail
JULY 19, 2022
It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The Raffles team plans to complete the mall rejuvenation program by the end of the year, with the plan to execute more unique, experiential events and activities to engage shoppers.
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