Boutique Checkout Customer Experience 
Retail TouchPoints
DECEMBER 6, 2021
Built on Shopify Plus and developed in partnership with Astound Commerce , the new Elie Saab site aims to re-create the in-store customer journey with a content-rich, immersive digital experience. A number of technology integrations provide equivalents to a high-touch in-store experience, including: Stockist.co
Inside Retail
MARCH 17, 2022
It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. But what does that mean in practice for customers? No more lines at checkouts.
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Inside Retail
AUGUST 24, 2021
Today’s consumers are enjoying better standards of e-commerce than ever before – recent figures show 56 per cent of Australians now prefer to make purchases online, while 85 per cent are likely to purchase more at the digital checkout in 2021 over last year. Retailers’ prior investment in going digital has well and truly paid off.
Inside Retail
JANUARY 3, 2023
With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Whether it’s a small boutique or a major department store chain, all businesses can harness the potential of this powerful technology.
Inside Retail
NOVEMBER 29, 2022
“Our customer demographic was maybe a little bit more hesitant to buy online pre-Covid, and that has definitely shifted over the last two-and-a-half years, not just because of the changing landscape, but also because our retail operations team has done an incredibly good job educating and communicating the importance of online to our retail teams.”.
Retail TouchPoints
FEBRUARY 21, 2024
“We focus on bringing in a retail experience that feels modern and value-additive to the employees, patients and visitors on-site,” Kloor explained. Stores are curated and merchandised to reflect a high-end boutique or spa. And then we expand that to create amenities that actually serve and provide what people need.”
Retail TouchPoints
NOVEMBER 11, 2021
From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. The ins and outs of livestreaming. 16 from 3 to 3:30 p.m. 17 from 1:20 to 2:10 p.m.
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