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Luxury Brand Elie Saab Launches DTC Site Offering High-End Customer Experience

Retail TouchPoints

The brand already has five brick-and-mortar boutiques and is also sold at more than 160 international retailers, including Harrods , Net-A-Porter and Saks Fifth Avenue. . A number of technology integrations provide equivalents to a high-touch in-store experience, including: Stockist.co CEO of Elie Saab in a statement.

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Should Data be a Luxury for the Fashion Industry?

Retail TouchPoints

In the case of luxury boutiques, where service expectations are well above average, details are of great importance, enabling appointment services, using data-as-a-service capabilities to discover additional product information (materials, suppliers, sustainability, etc.) All these will contribute to raising the bar for service.

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Is unified commerce the new holy grail?

Inside Retail

With centralised payments across all channels, customers no longer need to carry a wallet full of loyalty cards or recite their email/phone number at the checkout to claim loyalty bonuses. Simply using the usual payment method will be enough for them to claim points or loyalty bonuses at checkout (both in-store and online).

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Vives St-Laurent creates theatrical children's boutique in Mont-Tremblant ski resort

Dezeen

Harnessing soft colours and gentle curves, interior design studio Vives St-Laurent has completed a shop for children's boutique Billie Le Kid in Mont-Tremblant – a Canadian ski resort known for its colourful architecture. Since its founding in 2018, Vives St-Laurent has completed a range of projects across Canada.

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Paritzki & Liani Architects mixes architecture and geology in Grifo210 boutique

Dezeen

Paritzki & Liani Architects has created a minimal interior for a boutique on the Italian island of Ischia, filled with references to local architecture and volcanic geology. The post Paritzki & Liani Architects mixes architecture and geology in Grifo210 boutique appeared first on Dezeen. Photography is by Simone Bossi.

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Don’t miss out – it’s now or never for digital transformation

Inside Retail

Today’s consumers are enjoying better standards of e-commerce than ever before – recent figures show 56 per cent of Australians now prefer to make purchases online, while 85 per cent are likely to purchase more at the digital checkout in 2021 over last year. Retailers’ prior investment in going digital has well and truly paid off.

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Chico’s Taps the Power of Personal Connections to Virtually Connect Associates and Shoppers

Retail TouchPoints

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site.