Retail TouchPoints

JANUARY 31, 2025

Stores are a massive canvas theyre experiential, theyre engaging and its where the vast majority of transactions are actually happening, said Parbinder Dhariwal, VP and General Manager of CVS Media Exchange (CMX), CVS Healths retail media network, at the 2024 Retail Innovation Conference and Expo.

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Retail Gazette

APRIL 8, 2025

The health and beauty retailer said the high-tech screens will help transform its stores into dynamic advertising platforms, allowing suppliers to target the right customer, with the right advert, at the right time. Unilever is among the first brands to partner with Superdrug on the new in-store screens.

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Beauty and Health Advertising Shopping Location 110

Retail Focus

JANUARY 29, 2025

Railpen, one of the largest pension managers in the UK, has announced Caledonia Park, its premium designer outlet village in Scotland, has experienced a record-breaking year for sales and performance.

Beauty and Health 147

Beauty and Health Accessories Management Customer Experience 147

Retail Focus

AUGUST 8, 2024

Bodycare, a leading health and beauty retailer with over 130 stores across the UK, has chosen TRILUX lighting solutions as part of its ongoing store improvement programme. Bodycare is well known as a great value retailer for everyday essential health and beauty products through their expanding estate in the UK and on-line.

Beauty and Health 147

Beauty and Health Shopping Location Management 147

A1 Retail

OCTOBER 11, 2024

Last weekend, centre:mk hosted the UK’s largest fashion and beauty indoor event, welcoming over 113,000 visitors across the two-day period. Located at Middleton Hall, centre:mk’s Fashion Weekend featured 80 brands across 40 of the destination’s retailers, enabling visitors to see the latest trends across fashion, health, and beauty.

Fashion 105

Fashion Returns Beauty and Health Customer Experience 105

Inside Retail

JANUARY 2, 2024

A beach club birthday celebration The collaboration was orchestrated by event management company Studio Messa, which contacted the Fayshell team and pitched its concept of a”sensory experience” that incorporated two new Magnum flavours – Double Sunlover and Double Starchaser – into a mini-facial.

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Management Location Brand Management Consumer 246

365 Retail

SEPTEMBER 24, 2024

Just Eat has announced a new partnership with Boots , allowing customers to order a wide range of health and beauty items for on-demand delivery. Plans are in place to expand the partnership to an additional 100 Boots locations by spring 2025.

Beauty and Health 109

Beauty and Health Location Planning Management 109

Inside Retail

JUNE 12, 2023

In the past decade, Korean cosmetic companies have become formidable players in the beauty industry. Famed for the latest in product development and cutting-edge formulations that can rival the West, K-beauty products are now renowned worldwide. Here’s why Olive Young is the one to watch for the beauty industry.

Beauty and Health 130

Beauty and Health Marketing Planning Consumer 130

Retail TouchPoints

NOVEMBER 4, 2020

Perhaps one of the hardest-hit retail categories during the pandemic has been beauty, a vertical that has relied on customers sampling products and hands-on interactions as part of the in-store experience. With health and safety guidelines constantly evolving, clear communication and follow-through are more important than ever.

Beauty and Health 306

Beauty and Health Fulfillment Management Employee Engagement 306

365 Retail

MARCH 12, 2025

Charlotte Tilbury Beautys flagship counter at Heathrow Terminal 5 has undergone a major refurbishment. The redesign includes the iconic Charlotte Tilbury Lipstick Plane and Hot Lips Way Finder, both exclusive to travel retail locations. To mark the relaunch, the brand hosted a Radiant Re-Opening event during February half-term.

Customer Experience 57

Customer Experience Location Beauty and Health Management 57

Inside Retail

JUNE 28, 2022

Across Australia a new set of beauty destinations have silently started popping up, bringing premium products to customers in a place they likely didn’t expect. So for the last few years, we’ve basically built [Ultra Beauty] from the ground up, and we’re going after the premium beauty market.

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Beauty and Health Supermarket Consumer Location 130

Retail TouchPoints

OCTOBER 12, 2023

We want to help you on your path to greater health, and there are a lot of ways that we support that,” said Adam Volin, General Manager of CarePass at CVS Health in an interview with Retail TouchPoints. “ All of this] creates loyalty and that health authority [with our customers]. The CVS Rewards Tracker. “The

Consumer 288

Consumer Beauty and Health Shipping ATS 288

365 Retail

OCTOBER 31, 2024

The event, designed and created by beauty experiential agency Backlash , highlights Dr Sam’s launch at Sephora UK and showcases the brand’s commitment to accessible skincare expertise. Dr Sam Bunting, the brand’s founder, will make appearances at the Sephora Beauty Hubs in Westfield White City and Westfield Stratford.

Beauty and Health 62

Beauty and Health ATS Location Management 62

Retail Focus

APRIL 26, 2024

Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to welcome beauty brand, KIKO Milano, to the centre as the store opens its doors to customers.

Beauty and Health 147

Beauty and Health ATS Management Shopping 147

Inside Retail

APRIL 22, 2021

The Amazon Salon, located on Brushfield Street in London’s East End, will offer a full range of hair styling services by independent salon Neville Hair & Beauty and will range an extensive selection of professional hair care products – but being Amazon, it’s got a high-tech approach. “We Image: Amazon. Industry impact.

Marketing 246

Marketing Wholesale Consumer Location 246

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 239

Fulfillment Payment Services Beauty and Health Checkout 239

Inside Retail

APRIL 13, 2023

billion) on Australian beauty brand Aesop as it looks to take a bigger slice of the luxury organic skincare market. Aesop launched its first two standalone stores in China in 2022 , the first of which is located in Shanghai, and so far, they have been quite successful. L’Oreal recently dropped a staggering US$2.5 billion ($3.7

Beauty and Health 238

Beauty and Health Marketing Location Consumer 238

Inside Retail

NOVEMBER 24, 2024

Armed with fresh knowledge of the beauty industry, he quit the role in 2014 and created his first business, a tiny design agency that created floral designs for corporate clients, specialising in events and gifts. Our pricing is the highest in the beauty industry for a Chinese brand. The first goal is to differentiate from them.

Supply Chain Management 130

Supply Chain Management Consumer Marketing Boutique 130

365 Retail

OCTOBER 17, 2024

Sephora has chosen a 6,727-square-foot unit at Liverpool ONE , located at a key entrance to South John Street. Sarah Boyd, Sephora UK’s Managing Director, highlighted the importance of this location in the company’s expansion strategy. Customers can book treatments ranging from quick touch-ups to full glam makeovers.

Location 62

Location Planning Returns Management 62

Inside Retail

NOVEMBER 9, 2023

Singapore, known for its vibrant fashion and beauty scene, has a new star in its constellation of luxury retail destinations. Raffles City, the premier fashion, beauty, and lifestyle mall, is making waves as the ultimate beauty destination in the Lion City. It made its debut in Singapore with its first store at Raffles City.

Boutique 130

Boutique Shopping Fashion Marketing 130

Wiser

MARCH 11, 2025

Independent or Convenience Stores Common Challenges Convenience (c-store) and independent retailers often have small formats, making it tougher to monitor each location. By tapping into a crowd that already holds memberships, brands can bypass any geographic and access limitations to gather up-to-date intel from many locations.

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Beauty and Health Promotions Inventory Turnover Location 78

365 Retail

JANUARY 30, 2025

AS Watson Health & Beauty UK , the parent company of Superdrug and Savers , has appointed Clare Jennings as its new property director, following the retirement of Nigel Duxbury after 20 years in the role. Clare will take over on 2 May 2025, bringing 25 years of commercial property experience to the position.

Beauty and Health 62

Beauty and Health Planning Promotions Shopping 62

Inside Retail

SEPTEMBER 30, 2021

A campaign to make beauty more accessible and inclusive for people of colour is gaining momentum in Australia and has pressured the country’s biggest supermarkets to take action. Both Coles and Woolworths have agreed to make changes, starting with trials of darker foundation shades in collaboration with beauty giants Maybelline and L’Oreal.

Supermarket 147

Supermarket Department Stores Advertising Shipping 147

Inside Retail

MAY 18, 2021

Essentials such as toiletries, sanitary items, health and beauty products, toys, clothing and books are accepted. Melbourne Central has unveiled a new podcast studio, Studio MC, located at the shopping centre’s ground floor near the Lonsdale Street entrance. Melbourne Central opens podcasting space.

Beauty and Health 246

Beauty and Health Shopping Management Marketing 246

365 Retail

FEBRUARY 12, 2025

This follows the success of the brands Northern debut at the Trafford Centre in 2024, where over 2,000 beauty enthusiasts queued on opening day. The new location will further strengthen Sephoras physical presence in the UK and allow it to connect with even more shoppers in the heart of the city.

Shopping 62

Shopping Management Location Fashion 62

Inside Retail

MAY 24, 2022

Inside Retail : Late last year, Oz Hair & Beauty received investment from Edison Growth Fund, BBRC, and Accent Group CEO Daniel Agostinelli. Brothers Anthony and Guy Nappa in an Oz Hair & Beauty salon. We want to be able to click-and-collect from multiple locations. What was that journey like for you guys?

Beauty and Health 130

Beauty and Health Management Shopping Planning 130

365 Retail

NOVEMBER 13, 2024

The service launches this week across 18 Just for Pets locations and one DOG store in Cirencester, with plans for broader expansion to other pet retailers in the coming months. Paul Lewis , Managing Director at Just for Pets, added: “We’re delighted to be Just Eat’s first specialist pet partner, offering our customers more convenience.

Beauty and Health 62

Beauty and Health Management Location Planning 62

Inside Retail

OCTOBER 31, 2022

After eight years as a pureplay DTC operation, Gold Coast-based oral care brand HiSmile has launched across 10,000 retail locations in Australia, Europe, the US and UK – and has partnerships to push that number to 20,000 in early 2023. The beauty boom finally reaches oral care.

Marketing 244

Marketing Location Management ATS 244

Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey. Since 2001, Ghd Australia has continuously innovated in the haircare space.

Consumer 278

Consumer Planning Management Fashion 278

365 Retail

DECEMBER 24, 2024

Holland & Barrett is preparing to launch two new stores on Londons Oxford Street, located at opposite ends of the iconic shopping destination. The second, located at 146/148 Oxford Street near Tottenham Court Road, measures over 1,500 sq ft. The first store, at 385 Oxford Street near Bond Street station, occupies 2,282 sq ft.

Location 62

Location Consumer Beauty and Health Shopping 62

Retail TouchPoints

JUNE 28, 2024

Image courtesy The Den) APM Models hosted a paint-and-sip event complete with beauty treatments. I started thinking, there’s co-living, there’s co-working, there’s co-industrial, there’s co-everything these days — what if brands started collaborating not on product but sharing a location ?” The Den is the consumer-facing side.”

Payment Services 264

Payment Services Beauty and Health Location Promotions 264

365 Retail

FEBRUARY 5, 2025

Scheduled to launch in summer 2025, the Meadowhall location will be the first Sephora store in Yorkshire, further strengthening the brands presence across the UK. Sarah Boyd, managing director of Sephora UK , expressed excitement about the expansion, highlighting the brands commitment to inclusivity, accessibility, and community connection.

ATS 62

ATS Location Shopping Beauty and Health 62

A1 Retail

JANUARY 29, 2025

Railpen, one of the largest pension managers in the UK, has announcedCaledonia Park, its premium designer outlet village in Scotland, has experienced a record-breaking year for sales and performance.

Beauty and Health 66

Beauty and Health Accessories Management Customer Experience 66

Retail TouchPoints

APRIL 5, 2022

Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges. By managing all waste and recycling through Rubicon, Best Buy has diverted 78% of its waste away from landfills. That’s why retailers like Best Buy are upping their zero-waste game. Grocery and convenience.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Inside Retail

MARCH 21, 2024

Located within Chadstone shopping centre, the largest shopping centre in Australia, the tweaked design comes as Vicinity Group invests in making Chadstone a renowned food destination in addition to being known as the nation’s “fashion capital.” I do not believe we would have delivered the result we did without this level of collaboration”.

Supermarket 278

Supermarket Beauty and Health Point of Sale Shopping 278

Retail Focus

OCTOBER 3, 2022

MINISO is a design-led lifestyle retail store for all the family, offering a full range of high-quality and innovative products including toys, tech, stationery, accessories, homeware, food, health and beauty – all for great value. The store will be located on the ground floor of Exhibition Square, opposite Primark.

ATS 182

ATS Beauty and Health Boutique Accessories 182

Inside Retail

JUNE 18, 2024

KPMG’s latest Retail Health Index suggests that nominal growth is practically non-existent and industry insolvency numbers are higher than pre-pandemic levels. It will join the new Fitzroy store that opened earlier this month and the original Armadale High Street location, which opened in September 2022.

Consumer 279

Consumer Boutique Customer Experience Fashion 279