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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives. Electrical goods saw a 56% increase in revenue, with practical goods winning out.

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The US$2 trillion wellness is still growing. Here’s how to compete now

Inside Retail

Even during the 2008 financial crisis, US vitamin sales grew by 6 per cent, even as GDP dropped. From segments to selves McKinsey’s report identifies five distinct consumer segments in wellness, each with different priorities and different spending habits. So what does that tell us? It’s useful, but we need to go deeper.

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Amazon touts AI upgrades for forecasting, deliveries and robotics

Retail Dive

"While these systems work behind the scenes, customers will certainly experience their benefits: more accurate delivery locations, faster shipping options, and improved availability of the products they want, when they want them," Amazon said. Beauty snapped up Rhode and Skechers went private.

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Trust, convenience, loyalty trump price when Aussies shop marketplaces

Inside Retail

A study by commerce accelerator Pattern says the trend is aptly illustrated by the 51 per cent increase in the price of health and beauty products this year. The days of marketplaces winning Australian consumers with ultra-cheap pricing alone are over, says Merline McGregor, MD at Pattern Australia.

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How cult US beauty brand Il Makiage is disrupting the beauty industry

Inside Retail

For decades, global beauty giants like L’Oréal and Estée Lauder have followed the same playbook: team up with movie stars and models and leverage their fame and desirability to drive sales. But cult US beauty brand Il Makiage has taken a different approach.

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Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

Retail TouchPoints

“Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket ships to unicorn status. In the early days, it was very much the innovative, direct-to-consumer players using subscriptions,” Burt explained. Do they consume a lot of how-to content or product hacks?

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.