Retail TouchPoints

OCTOBER 27, 2024

Shein is very Gen Z oriented, so we bring in as many Gen Z team members as possible,” said Marisa Runyon, Director of Creative Content and Production at Shein. “We Shein spoke during a panel discussion at the recent FUTR conference in New York City. We spend a lot of time in brainstorming sessions, asking them, ‘What are you watching?

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

APRIL 3, 2025

CardVault by Tom Brady will open a flagship location later this month at the American Dream mall in Rutherford, N.J., The 1,200-square-foot store will offer rare and premium trading cards, authentication services and an exclusive VIP trading experience. next to MetLife Stadium, home field for the NFLs Jets and Giants.

ATS 147

ATS Fashion Location Visual Merchandising 147

Retail TouchPoints

NOVEMBER 11, 2024

Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more.

Accessories 289

Accessories Fashion Apparel Consumer 289

Retail TouchPoints

JANUARY 9, 2025

The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

JANUARY 22, 2025

Some 2025 retail design trends are easy to predict; for example, its a good bet that artificial intelligence (AI) will play a starring (or at least supporting) role. Experience design also can help people make the right choices; for example [by providing] education at the right moment in the shopper journey.

Customer Experience 317

Customer Experience Promotions Visual Merchandising Marketing 317

Retail TouchPoints

MARCH 4, 2025

These digital twins do more than simply reconfigure pixels, however: A digital twin that uses physics AI means it understands the weight, depth and size of these products , which really matters, said Azita Martin, VP and General Manager, Retail and CPG at Nvidia.

Promotions 266

Promotions Management Visual Merchandising Location 266

Retail TouchPoints

NOVEMBER 17, 2023

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

Loss Prevention 259

Loss Prevention Visual Merchandising Store Operations Fulfillment 259

Retail TouchPoints

FEBRUARY 5, 2025

It provides a detailed view of the customers shopping process, helping retailers understand how customers interact with their brand at every stage. Cinnabon places its stores near mall entrances or busy areas, relying on the smell of freshly baked cinnamon rolls to draw people in.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Inside Retail

NOVEMBER 5, 2024

Technology continues to evolve at a rapid pace and this is nothing new to all in retail. Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Management 130

Retail TouchPoints

DECEMBER 18, 2024

In July 2024 , supermarket retailer Hy-Vee partnered with VusionGroup to install ESLs in more than 230 stores, following close on the heels of Walmart s June 2024 decision to roll out the solution providers digital shelf labels chainwide.

Inventory Management 264

Inventory Management Management Marketing Fulfillment 264

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

SEPTEMBER 12, 2023

Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.” Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.”

Visual Merchandising 263

Visual Merchandising Location Shopping Planning 263

Retail TouchPoints

JULY 25, 2024

The shop-in-shops will launch this fall at NEX Oceana in Virginia Beach, Va., To better serve our deserving patrons, this launch and newest venture in the toy retail industry is incredibly exciting for our global NEX team,” said Richard Honiball, EVP, Global Chief Merchandising and Marketing Officer at NEXCOM in a statement.

Shopping 278

Shopping ATS Location Planning 278

Independent Retailer

NOVEMBER 15, 2024

Let’s look at effective strategies and tools that will help improve business efficiency. This information will be useful to entrepreneurs and business managers who implement approaches aiming at streamline processes, improving customer service and reducing costs. FAQ What does a retail manager do?

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

JULY 7, 2021

His responsibilities grew to encompass Home, Kids and Visual Merchandising before he took the CMO role in 2018. Prior to joining Belk, Patel was SVP at Kohl’s , VP at Lands’ End and held other roles at Abercrombie & Fitch , Target and Gap. “I’m

Promotions 264

Promotions Visual Merchandising Marketing Shopping 264

Retail TouchPoints

MAY 23, 2023

Winners will be celebrated at a cocktail reception during the 2023  Retail Innovation Conference & Expo , to be held June 13-15 at McCormick Place in Chicago, and they will be spotlighted in a special report scheduled to be published in July 2023. 

Visual Merchandising 290

Visual Merchandising Jewelry Marketing Management 290

Retail TouchPoints

JANUARY 22, 2025

Your brand has had great success at home, and now you want to duplicate that in additional markets, maybe even expand internationally. Yet conducting point-of-sale (PoS) campaigns in new regions wont work with a cookie-cutter approach.

Payment Services 279

Payment Services Point of Sale Shipping Marketing 279

Retail TouchPoints

JANUARY 22, 2025

Fanatics launched a physical-world multi-sport fan event, Fanatics Fest NYC , in April 2024 at New Yorks Javits Center. Itll be a destination for millions of fans as well as our own internal partners and team and club partners, the latter using our dedicated space to launch and showcase new products in a way that has never been done before.

Location 257

Location Visual Merchandising Store Operations Customer Experience 257

365 Retail

APRIL 1, 2025

The Visual Merchandising and Display Show is the biggest event in the calendar for visual merchandising, retail design, and display. Throughout the event, attendees will also hear from major brands at the forefront of retail innovation.

Visual Merchandising 58

Visual Merchandising Kiosk Returns Accessories 58

Retail TouchPoints

MARCH 14, 2025

Following the successful debut of its initial large-format store in the Chicago suburb of Wilmette, Ill. in May 2024 , Wayfair will open its second large-format store next year in Atlanta. In May 2022 Wayfair opened its first AllModern store format in Lynnfield, Mass. will expedite deliveries. will expedite deliveries.

Fulfillment 165

Fulfillment Location Shopping ATS 165

Retail TouchPoints

FEBRUARY 14, 2025

Target has expanded its beauty assortment with more than 2,000 products and nearly 50 new brands, with prices starting at $1.29 and 90% of the new arrivals priced at less than $20. The retailer is spotlighting the new brands online and with special displays in-store.

Consumer 191

Consumer Shopping Visual Merchandising ATS 191

Retail TouchPoints

OCTOBER 4, 2023

Some retailers have taken a look at consumer data, analyzing where consumers are making online purchases to better understand where a brick-and-mortar store might be successful based on the shoppers’ location. When it comes to a small-format store, a fraction of what might be available at a large format store is in stock.

Consumer 264

Consumer ATS Location Apparel 264

Retail TouchPoints

FEBRUARY 16, 2024

In Southern California, where the weather is good, we set up pop-up tents in parking lots to provide a way for customers to engage and look at new collections. Additionally, we talk to our customers often, via phone, email and text, encouraging them to come and visit our stores.

ATS 256

ATS Accessories Apparel Fashion 256

Retail TouchPoints

MAY 3, 2023

With an increased need and desire for recycling, upcycling and reselling, retailers can explore in-store services that encourage consumers to give products a second life and help close the loop on unnecessary waste. To lead by example, old or retired products can be used as a “building” material or for visual merchandising displays.

Visual Merchandising 278

Visual Merchandising Consumer Inventory Management Customer Experience 278

Retail TouchPoints

FEBRUARY 9, 2022

These benefits are just a few reasons why “luxury retailers are the ones that have embraced pop-ups the most” in recent years, according to Sterling Plenert, SVP at CallisonRTKL in an interview with Retail TouchPoints. Retailers also need to look at social media: has the pop-up generated buzz? A lot of municipalities in the U.S.

Visual Merchandising 264

Visual Merchandising Location Shipping Social Commerce 264

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. In fact, most consumers (61%) report that they consider their smartphone “very important” while shopping in stores. The Lacek Group is an Ogilvy Experience company.

Visual Merchandising 243

Visual Merchandising Drop-Shipping Consumer Shopping 243

Retail TouchPoints

FEBRUARY 16, 2024

The first store, in Washington, D.C., features optimized lighting and acoustics for better visual and audible communication and accessible equipment designs for store associates. “At Building and scaling an Inclusive Store Framework is central to our mission of connection and will lead to greater access for all.”

Payment Services 273

Payment Services Store Operations Point of Sale Visual Merchandising 273

Retail TouchPoints

MAY 2, 2025

At the upcoming Just Like Heaven and Sand in My Boots festivals, attendees will experience an immersive multi-sensory experience designed to create a unique scent-memory connection. In the ad, which will air during the Kentucky Derby on May 3, Williams teleports via the power of scent to a lavender field, a teenagers bedroom and the bathtub.

Planning 147

Planning Consumer Visual Merchandising Marketing 147

Retail TouchPoints

APRIL 9, 2025

During an exclusive tour of the location provided to Retail TouchPoints, Courtney Dres, Chief Merchandising Officer at Princess Polly, noted that its an especially exciting moment for the brand because were really starting to get into our groove, understanding what our customers want and love. The soft launches arent soft at all.

Fashion 147

Fashion Location Accessories Marketing 147

Retail TouchPoints

NOVEMBER 25, 2024

Mango focused its initial store openings in the New York area as well as Florida, expanding to the West Coast and the South in 2023. In 2024, the retailer added a store in San Diego and opened locations in Pennsylvania, Massachusetts and Washington, D.C. The Mango store at 950 F Street in Washington, D.C.

Planning 173

Planning Apparel Location Marketing 173

Retail TouchPoints

MARCH 13, 2025

Weve heard from this demographic that many of their purchase decisions are rooted in their ability to try a product first, and while weve previously offered this, our new design is more intentional with specific destinations in-store to test and learn, said Eduardo Tonietto, Group VP of Store Design at Bath & Body Works in a statement.

Planning 147

Planning Location Consumer Visual Merchandising 147

Retail TouchPoints

DECEMBER 22, 2023

Making In-Store Shopping More Convenient with Endless Aisles Consumers are already familiar with QR codes — they scan QR codes to access restaurant menus, enter contests, contact support, redeem rewards and so much more. Let QR codes lead you into the future of retail — one scan at a time.

Shopping 299

Shopping Checkout Consumer Visual Merchandising 299

Retail TouchPoints

APRIL 12, 2023

In November 2022 alone, for example, Leap opened multiple stores at Simon properties in California and Florida: True Classic Tees in Los Angeles’ Del Amo Fashion Center and ThirdLove , Sugarfina and Goodlife in Florida’s Town Center at Boca Raton. “We Widen it to make your physical store as productive as possible.

Customer Experience 334

Customer Experience Shopping Consumer Fulfillment 334

Retail TouchPoints

FEBRUARY 26, 2025

When you combine Champions legacy in sportswear with Targets style authority, the result is something special, said Rick Gomez, EVP and Chief Commercial Officer at Target in a statement. This launch is timed for September 2025.

Sporting Goods 162

Sporting Goods Apparel Accessories Brand Management 162

Retail TouchPoints

JULY 27, 2023

I’ve always encouraged my teams — in the UK and Europe and in my role today — to spread information about vacancies throughout our stores. There are a lot of people [at Primark] who are on their third, fourth or fifth store. Store workers] might be interested in human resources, visual merchandising or health and safety issues.

Visual Merchandising 246

Visual Merchandising Finance Planning Management 246

Inside Retail

FEBRUARY 13, 2023

The local branch will offer a number of consultancy services, ranging from retail store management to visual merchandising, digital marketing and retail technology for omnichannel solutions, in an effort to elevate Malaysia’s beauty and fashion retail industry.

Visual Merchandising 130

Visual Merchandising Fashion Management Marketing 130

Retail TouchPoints

AUGUST 6, 2020

Now is the time to start integrating the changes we didn’t expect to see in futuristic retail stores. This means reinvention through automation, better in-store data collection and more engaging in-store experiences, in order to reignite business, while at the same time meeting the changing needs of our new world.

Visual Merchandising 226

Visual Merchandising Promotions Consumer Location 226