Retail TouchPoints

JULY 1, 2022

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity.

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Telecommunications Finance Store Operations Consumer 325

Retail TouchPoints

APRIL 29, 2021

Retail pioneer Ron Johnson — the man responsible for the Apple Store and Target ’s first designer collaboration — is taking his new retail company public through a SPAC merger with Marquee Raine Acquisition Corp. So how should a premium company deliver a product for someone who wants to start digitally?

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ATS Telecommunications Store Operations Consumer 191

Retail TouchPoints

JANUARY 19, 2024

We’re excited to collaborate with Bell on this unique venture to expand Best Buy’s presence to new communities across the country,” said Ron Wilson, President, Best Buy Canada in a statement.

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Telecommunications Customer Experience Consumer Shopping 264

Retail TouchPoints

AUGUST 10, 2022

Natural disasters are a threat to any retailer’s bottom line as downtime can severely hinder a store’s ability to drive revenue. According to the Uptime Institute’s 2022 Outage Analysis, more than 60% of outages reported in the time covered resulted in at least $100,000 in total losses, up from 39% in 2019. Address the Threat.

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Telecommunications Management Location Marketing 304

Retail TouchPoints

JANUARY 22, 2021

What used to be popping into a store three or more times a week quickly converted into buying items in bulk and stocking up for two to three weeks at a time. While delivery delays were experienced at the beginning of self-quarantine, many changes in consumer behavior may prove transitory. Mathieu Stevenson is CEO of Snagajob.

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Consumer Telecommunications Fulfillment Customer Experience 249

Retail TouchPoints

OCTOBER 19, 2023

Recently, Hurricane Idalia caused 350,000 outages in Florida and Georgia, while Hurricane Ophelia brought damage that left at least 140,000 people without power across Virginia and parts of North Carolina. He can be reached at EdSpears@Eaton.com. While summer temperatures might be finally dying down, hurricane season is still active.

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Telecommunications Point of Sale Kiosk Checkout 261

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. With more than 8,000 stores, Verizon ranks among the top six largest retailers in the country by store count, outpacing even Walmart. It’s not.

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Telecommunications Consumer Store Operations Customer Experience 179