Retail TouchPoints

DECEMBER 23, 2024

Bankruptcy Court in the Southern District of Texas and has begun to wind down retail and wholesale operations, including holding going out of business sales prior to closing its approximately 700 stores across the country. Party City Holdco Inc. PCHI) has filed for Chapter 11 bankruptcy protection in the U.S.

Wholesale 278

Wholesale ATS Consumer Store Operations 278

Retail TouchPoints

FEBRUARY 25, 2025

The initial phase of the rollout will focus on optimizing in-store operations and customer experience, followed by the implementation of loss prevention and supply chain solutions. In such a competitive and volatile environment, reliable information is always crucial to meet our international growth objectives.

Loss Prevention 240

Loss Prevention Fast Fashion Marketing Store Operations 240

Retail TouchPoints

FEBRUARY 7, 2025

Liberated Brands , which manages operations for multiple well-known surf and outdoor brands, filed for bankruptcy in the U.S. Closing sales at all 122 store locations have begun, managed by Gordon Brothers.

Wholesale 194

Wholesale ATS Outdoor Management 194

Retail TouchPoints

NOVEMBER 7, 2024

“We see the value Carrot Tags offer as they help Instacart shoppers to be more independent when fulfilling online orders, allowing our associates to focus on store operations and providing excellent customer service,” said Scott Patton, VP at Aldi in a statement.

Fulfillment 278

Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

OCTOBER 11, 2024

“Because we’ve waited to launch this loyalty program, we’ve had the advantage to observe the marketplace and take the best of what works, to maximize value for Save A Lot shoppers,” said Katie Kobus, VP of Marketing at Save A Lot in a statement. The rewards app is only Save A Lot’s most recent enhancement.

Wholesale 264

Wholesale Store Operations Shopping Marketing 264

Inside Retail

MARCH 23, 2025

Dacus, who previously held executive roles at Walmart and Fast Retailing, will succeed Ryuichi Isaka on May 27. Artisan Partners said it would vote against Dacus at the companys upcoming annual general meeting, as well as against Seven & Is vice-president Junro Ito after he failed to secure financing for the management buyout last month.

Finance 263

Finance Store Operations Planning Management 263

Retail TouchPoints

APRIL 3, 2025

CardVault by Tom Brady will open a flagship location later this month at the American Dream mall in Rutherford, N.J., The 1,200-square-foot store will offer rare and premium trading cards, authentication services and an exclusive VIP trading experience. next to MetLife Stadium, home field for the NFLs Jets and Giants.

ATS 147

ATS Fashion Location Visual Merchandising 147

Retail TouchPoints

FEBRUARY 19, 2025

Thats why Kondrat and the entire team at Rekon Retail focus on creating this retail magic for consumers by helping growing brands develop the vision for their brick-and-mortar experiences. ” Kondrat was able to apply these learnings at Warby Parker , where she served as Flagship Store Leader. location in Boston.

Outdoor 259

Outdoor Customer Experience Store Operations Location 259

Retail TouchPoints

FEBRUARY 26, 2025

Following the bankruptcy of Quiksilver store operator Liberated Brands earlier this month, Quiksilver owner Authentic Brands Group has moved swiftly to ensure that Quiksilver-branded apparel is still available to consumers. and Canada. and Canada.

Wholesale 268

Wholesale Apparel Store Operations Management 268

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector. Physics AI and the Opportunity for Global Supply Chains John Furner, President and CEO of Walmart U.S. ,

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

FEBRUARY 25, 2025

The Lovesac Company is partnering with global nonprofit Habitat for Humanity to provide sustainable furniture to homes at a more accessible price point. In these stores, items are sold at a discounted rate and help fund local housing initiatives.

Store Operations 227

Store Operations Location ATS Customer Experience 227

Retail TouchPoints

JANUARY 7, 2025

The value of merchandise being fraudulently returned to retailers hit an all-time-high in 2024 at over $100 billion , up four-fold compared to just four years ago, according to industry sources. It’s also important to monitor if deliveries are being rerouted to different addresses than those presented at the time of purchase.

Returns 278

Returns Fulfillment Management Finance 278

Retail TouchPoints

JUNE 11, 2024

For its National HIV Testing Day event on June 27, Walgreens will provide free testing for HIV and other STDs at a record 550 stores. No appointment is needed to get the tests, which typically provide results in 20 minutes or less, at any of these participating Walgreens stores.

ATS 312

ATS Store Operations Customer Experience 312

Retail TouchPoints

MARCH 25, 2024

To mark Earth Month in April, Staples is launching a battery recycling program that has already seen recycling rates soar from less than 50 batteries per week to thousands per location in test stores. Staples has leveraged consumer recycling behavior research from MIT and partnered with Call2Recycle and ERI to design the program.

ATS 298

ATS Returns Consumer Location 298

Retail TouchPoints

NOVEMBER 18, 2024

Schumacher joined Dollar Tree in 2018 and brings nearly 20 years of HR experience, including his role as SVP of Human Resources at Dollar Tree prior to taking on the Interim Chief People Officer title. The review was initiated following Dollar Tree’s March 2024 announcement that it would be closing 600 Family Dollar stores by August 2024.

Store Operations 147

Store Operations Promotions Management ATS 147

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. The retailer is focused on improving the store experience, where “everything begins and ends for our customers,” said Vasos during the May 2024 call.

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

SEPTEMBER 4, 2024

Amazon ’s Just Walk Out (JWO) cashierless technology has found a welcoming home in sports stadiums, a trend that will continue this fall, with a total of 14 new stores joining those already in place at Lumen Field in Seattle and Commanders Field outside Washington, D.C., as well as Baltimore’s first JWO store at M&T Bank Stadium.

Payment Services 278

Payment Services ATS Checkout Point of Sale 278

Retail TouchPoints

OCTOBER 27, 2024

Shein is very Gen Z oriented, so we bring in as many Gen Z team members as possible,” said Marisa Runyon, Director of Creative Content and Production at Shein. “We Shein spoke during a panel discussion at the recent FUTR conference in New York City. We spend a lot of time in brainstorming sessions, asking them, ‘What are you watching?

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

OCTOBER 24, 2024

“Our work with Avery Dennison will improve inventory visibility, which means products will be on the shelves when our customers want them, while enabling our associates to spend more time with our customers,” said Jordan Poff, VP of Retail Operations at Kroger in a statement.

Supermarket 311

Supermarket Customer Experience Management ATS 311

Retail TouchPoints

JULY 25, 2024

The shop-in-shops will launch this fall at NEX Oceana in Virginia Beach, Va., To better serve our deserving patrons, this launch and newest venture in the toy retail industry is incredibly exciting for our global NEX team,” said Richard Honiball, EVP, Global Chief Merchandising and Marketing Officer at NEXCOM in a statement.

Shopping 278

Shopping ATS Location Planning 278

Retail Focus

APRIL 15, 2025

Pioneers in creating solutions to simplify lifes adventures, Thules second UK store joins Covent Gardens substantial line-up of innovative new spaces from world leading brands. Thule has opened at 72 Neal Street in a 2,100 sq ft unit, showcasing its extensive range of premium products designed to provide the perfect solution for any journey.

Accessories 147

Accessories Outdoor Store Operations Management 147

Inside Retail

OCTOBER 22, 2024

Jeanette Fenske, director of stores at Woolworths Supermarket, was this year’s distinguished recipient of the Women Leaders in Retail scholarship, supported by the Australian Retailers Association (ARA) and Chief Executive Women. But our store managers lead larger teams than most people.

Supermarket 246

Supermarket Accounting Management Store Operations 246

Retail TouchPoints

FEBRUARY 4, 2025

In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. At the same time, consumer expectations for personalized, omnichannel shopping experiences continue to rise.

Kiosk 302

Kiosk Grocer Consumer Marketing 302

Retail TouchPoints

OCTOBER 30, 2024

Technology is an Asset for Retailers – But it Introduces More Risk Internet connected devices are at the center of the new customer-retailer experience. Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

JANUARY 22, 2025

Some 2025 retail design trends are easy to predict; for example, its a good bet that artificial intelligence (AI) will play a starring (or at least supporting) role. Experience design also can help people make the right choices; for example [by providing] education at the right moment in the shopper journey.

Customer Experience 317

Customer Experience Promotions Visual Merchandising Marketing 317

Theatro

DECEMBER 12, 2024

The retail worlds pulse beats strongest at one event each year: the National Retail Federation (NRF) Big Show. Theatro at NRF 2025: A Must-See Experience As a pioneer in enabling voice-driven communication for frontline teams, Theatro transforms how retail employees collaborate and operate. Why Visit Theatro at NRF 2025?

ATS 84

ATS Loss Prevention Customer Experience Store Operations 84

Retail TouchPoints

MAY 30, 2024

Today, retailers can invest in stronger last-minute strategies that not only increase basket sizes but also loyalty and engagement at the point of sale, both online and in-store. Or, if a shopper forgets about a coupon they clipped on the loyalty program website, they should be reminded at the point of sale.

Checkout 289

Checkout Point of Sale Returns Kiosk 289

Retail TouchPoints

NOVEMBER 11, 2024

Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more.

Accessories 289

Accessories Fashion Apparel Consumer 289

Retail TouchPoints

SEPTEMBER 13, 2024

The carts’ seat holds 35 to 250 pounds ; Walmart will equip each Supercenter with two carts and each Neighborhood Market with at least one. In July 2024 Walmart Canada added sensory-friendly hours in all its stores, following their expansion to all U.S. stores in November 2023.

Store Operations 279

Store Operations Customer Experience Shopping Marketing 279

Retail TouchPoints

DECEMBER 12, 2024

With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner, CIO and Director at Chemist Warehouse in a statement.

Promotions 269

Promotions Planning Location Management 269

Retail TouchPoints

MARCH 4, 2025

These digital twins do more than simply reconfigure pixels, however: A digital twin that uses physics AI means it understands the weight, depth and size of these products , which really matters, said Azita Martin, VP and General Manager, Retail and CPG at Nvidia.

Promotions 266

Promotions Management Visual Merchandising Location 266

Retail TouchPoints

NOVEMBER 20, 2024

Petco has introduced a new “Welcome to the family” program, available at stores beginning Nov. Chewy Claus is dedicated to spreading joy during the happiest time of the year,” said Orlena Yeung, Chief Brand Officer at Chewy in a statement. When we received thousands of letters from pets asking for homes, we knew we had to help.

Location 272

Location Planning Management Shopping 272

Retail TouchPoints

JANUARY 9, 2025

The stores centerpiece is its Dome Tent, where shoppers can lay down and look up at AI-generated content that will take them through a 30 -minute visual journey, featuring natural soundscapes and visuals to take the viewer from day to night.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

JANUARY 12, 2025

After its introduction, Even with zero marketing, we were seeing upwards of 20% of app openings happening in a physical location, so we saw the potential of adding a store mode, said Matt Walker, Director of Product and Design, Mobile Apps at Dicks Sporting Goods. That will help break through the noise.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

JANUARY 9, 2025

He also said it would be logical to look at an IPO of the consolidated businesses in the future, although much would depend on Elliotts strategy. Daunt, who also owns his own eponymous bookstore chain in the UK, revealed that he was focused on bringing together the IT and finance systems for both Barnes & Noble and Waterstones.

Planning 334

Planning Finance Management Store Operations 334

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. A second store at another Westgate property is slated to follow later in 2025. It would be waterproof gear, outerwear and anything with a penguin on it.

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail Focus

OCTOBER 17, 2024

Retail Insight , the leading provider of store operations execution software, has announced two senior executive appointments to accelerate its international growth trajectory. Joining Retail Insight is a fantastic opportunity to be part of a dynamic team that is at the forefront of retail innovation,” said Rooken-Smith. “I

Planning 130

Planning Store Operations Marketing Retail Marketing 130