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Kmart MD talks Target merger, shrinkage, and adapting to customer behaviour

Inside Retail

If you’re looking at this over a time period, the greater benefits [will come] in FY25-26,” Bailey said. We feel that we have enough levers at our disposal to be able to continue to do that.” While value for money is undoubtedly a large focus for retailers moving forward, stamping out shrinkage is another.

Shrinkage 130
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How 5G Will Power a New Retail Experience

Retail TouchPoints

Thanks to vastly reduced latency and increased speeds, it allows significantly more devices to access the internet at the same time. In addition, if the shopper is not ready to buy everything, they can send the data to their mobile phone to easily purchase it at a later date. Technology Snapshot.

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Rethinking Pricing: How Dynamic Markdowns can Combat Food Insecurity

Retail TouchPoints

is at an all-time high, with one in four Americans struggling to afford basic groceries due to rising food costs – a situation only exacerbated by inflation. Why Dynamic Pricing Isn’t Working At first glance, dynamic pricing seems like a smart solution — prices go up when demand spikes and down when there is surplus.

Markdowns 157
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The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Retail TouchPoints

It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 We’re getting close, but at this point it isn’t even an apples-to-oranges comparison. trillion in 2026.”.

Consumer 297
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“It’s taking a toll”: How retail theft is changing, and what to do about it

Inside Retail

In the US, for example, department store Target recently blamed a US$593 million reduction in its gross profit on organised retail crime, with shrinkage causing its profit margin to fall by around US$400 million. “We Townsley urged retailers to make it as easy as possible for staff members to report customer aggression and product loss.

Shrinkage 245
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‘Not acceptable’: Drakes director exposes rising cost of retail theft

Inside Retail

Drakes Supermarkets is losing around $10 million each year largely due to theft in stores, according to company director John-Paul Drake. We lose approximately $10 million a year on shrinkage – that covers a range of things but the majority of that is goods that are unaccountable,” Drake said. “It’s

Shrinkage 147
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Data and security have become key competitive advantages for all retailers

Inside Retail

Consumer tendencies are changing,” explains Mahesh Krishnan​, CTO at Fujitsu Australia and New Zealand. They are looking at things like speed and convenience, and self-checkout has become commonplace in all supermarkets and convenience stores today. So how can we continue enhancing those outcomes for clients online?”

Shrinkage 130