Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods.

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Retail TouchPoints

FEBRUARY 9, 2022

Let’s take a look at how digital surveys could be the secret to collecting the insightful data and innovation leads you are looking for. How to Track a Customer’s Bad Shopping Experience. If you’ve noticed declines in your CSAT, it’s time to dig a little deeper into those results and look at what your customers are saying. .

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Shopping Payment Services Visual Merchandising Customer Experience 229

Inside Retail

DECEMBER 5, 2024

Flying Tiger Copenhagen has officially landed in Australia and is bringing its signature maze store layout and playful seasonal products with it. The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025.

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Store Layout Consumer Shopping Location 248

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. At the core of this comeback, malls of today are responding to the evolving expectations of shoppers with sustainability, experience and personalization.

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Returns Department Stores Store Layout Fast Fashion 295

Inside Retail

NOVEMBER 7, 2024

The recent opening of Lululemon’s new flagship at Emporium Melbourne marked a key milestone for the brand and its robust growth strategy in the region. At over 1000sqm, the store is Lululemon’s largest in Australia and New Zealand and houses new concepts, more menswear and products for all.

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Store Layout Accessories Apparel Location 264

Retail TouchPoints

JANUARY 26, 2022

The move aims to take advantage of the fact that more shoppers are working from home, keeping them away from the city centers where most Amazon Go stores are currently located. The new shops will feature the same format, including the emphasis on grab-and-go items and everyday essentials as well as the cashierless checkout experience.

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Location Store Layout Checkout Planning 237

Inside Retail

SEPTEMBER 12, 2024

After unveiling its renovated Melbourne Central store earlier this month, French beauty giant Sephora is now gearing up to open the doors to its new store in Sydney’s Westfield Miranda shopping centre. It strives to stay at the forefront of beauty retail with its fully integrated omnichannel shopping experience.

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Store Layout Shopping Customer Experience Consumer 262

Inside Retail

DECEMBER 5, 2022

By design, Christmas is an explosion of sensory stimuli designed to fire all at once: colour, sparkle, lights, crowds, queues, music, extended product lines, changes to store layouts and pricing. Knowing store entry and exit points is a must, especially during busy periods. Creating more accessible customer experiences.

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Store Layout ATS Returns Shopping 130

Retail TouchPoints

DECEMBER 25, 2023

in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. The retail intelligence solutions to effectively analyze a shelf set and store layout are readily available to retailers that want to make the best use of their space.

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Retail TouchPoints

NOVEMBER 10, 2022

Localized design features: Target will incorporate community-focused elements into each store’s design, from native landscaping outside the store to localized product selections inside. Guests and team members tell us they come to Target because they feel inspired, connected and welcomed.

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Inside Retail

SEPTEMBER 3, 2024

In this article, we will look at the benefits and the key areas to apply AI in the retail industry. Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency.

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Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

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Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

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Retail TouchPoints

MARCH 18, 2021

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it.

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Inside Retail

JUNE 27, 2024

This is a comprehensive approach that extends beyond online sales to encompass various critical aspects of retail operations, with inventory management and pricing at its core. Inventory management: Unified commerce ensures a holistic view of inventory across all sales channels, from physical stores and e-commerce websites to mobile apps.

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Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup.

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Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. It’s highly likely that many consumers will be shopping for the holidays early this year. Staffing Considerations.

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Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. RTP: It seems like consumer priorities fall into two main buckets: ease/convenience and health/safety.

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Retail TouchPoints

NOVEMBER 23, 2022

As the holiday shopping season approaches, tech-savvy retailers will reassess what video technology offers. A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. The expected bounce-back has, at best, developed slowly. Rewiring Retail.

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Merchant Services Shrinkage Store Layout Customer Experience 265

Retail Focus

MAY 20, 2024

The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate. This will centre around improving store layouts and designs, upgrading technology and offering enhanced training to colleagues.

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Retail Next

DECEMBER 18, 2019

Regardless of whether you are planning on opening a new store or undergoing a store revamp, the layout of your store is more crucial to your overall performance than you may think. After all, picking the right layout design will allow your customers to shop your store with ease.

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Store Layout Planning Shopping ATS 52

365 Retail

SEPTEMBER 29, 2021

From business operations to customer behaviour, store layout is vitally important for many reasons which may seem inconsequential or unnoticeable to the untrained eye. But with retail footfall gradually increasing in the UK , you’ll want to do everything you can to make your store a roaring success. . Sales strategy.

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Inside Retail

DECEMBER 17, 2023

Such economic strain is leading to behavioural changes in the way consumers are shopping and planning their festive budgets. Generative AI is a game-changer in this context, advancing marketers’ ability to highly personalise content at an unprecedented level. But this is just one layer.

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Shopping Store Layout Promotions Consumer 130

Retail TouchPoints

MAY 21, 2024

It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors. This data can reveal patterns such as popular paths through the store and high-traffic areas and dwell times in front of specific displays or sections.

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Inventory Management Payment Services Store Layout Promotions 227

Inside Retail

JULY 11, 2024

At the same time, a small group with a New Economic Order (NEO) mindset seem untouchable by the economic state and is driving up to 70 per cent of discretionary spending in Australia. Instant gratification is the main reason for customers in both traditionalists and NEOs to make purchases in-store. – Inconvenient store layout.

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Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Contactless Is Important, But Don’t Let It End At Curbside Pickup.

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Returns Apparel Store Layout Specialty Retailers 235

Retail Focus

DECEMBER 11, 2024

Derbion, the East Midlands premier retail and leisure destination, has announced that 2024 saw a series of new openings, upsizes and relocations across the shopping centre as it continues to attract and retain leading retail and F&B brands. Derbion store and facilities photography 2024.

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Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Understanding these behavioral motivations and responses is key to creating impactful in-store moments.

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Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

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Loss Prevention Sporting Goods Customer Experience Store Layout 242

Inside Retail

DECEMBER 4, 2023

the flagship store features a slew of new customer service offerings, including a dedicated Fit Studio for female shoppers to try on sports bras and leggings, 3D foot-scanning and shoe recommendation technology, and the city’s first-ever rooftop basketball court. Dubbed RCX 2.0, It’s not an easy nut to crack.

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Store Layout Apparel Boutique Customer Experience 264

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. RTP: What capabilities are required for success from an experience standpoint?

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Retail Focus

AUGUST 20, 2024

In this article, you will see how advanced data analytics transforms store layouts and enhances the shopping experience. Leveraging Customer Behavior Data for Smart Store Layouts Imagine your store layout working as hard as you do. You could even adjust your displays based on peak shopping times!

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Retail TouchPoints

JUNE 30, 2022

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S. Purchase behavior in stores also will be linked to online shopping activity.

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Retail Focus

AUGUST 10, 2021

Shops were closed. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. The company invested in state-of-the-art automated packing machines, able to tailor-make parcels at the rate of 500 boxes an hour. Rethinking the conventional.

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Customer Experience Store Layout Returns Consumer 246

Inside Retail

JULY 6, 2021

Our focus was to ensure that customer satisfaction continued to be at the core of everything we do as a business,” Yeung said. As a result, the retailer recently opened the doors at three new locations, Dubbo Square (NSW), Lake Macquarie Square (NSW) and Spencer Outlet Centre (Vic), and has three more openings planned for 2021.

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Payment Services Store Layout Management Location 246

Retail TouchPoints

MAY 29, 2024

As retailers diversify their real estate portfolios to adapt to changing consumer demands, managing in-store brand experiences across various formats becomes increasingly challenging. Streamlined shopping experience. In a world inundated with choices and distractions, consumers crave simplicity in their shopping experience.

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Retail Focus

OCTOBER 31, 2023

Zebra took inspiration from the distinctive colours found within NEOM’s product line and have seamlessly integrated these four hues into the design of our store layout. These elements enhance the ability to engage with customers, providing visitors with valuable information and a visually appealing shopping experience.

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