Inside Retail

MAY 31, 2023

Using a differentiation strategy allows retailers to create a unique in-store shopping experience – that can’t be replicated online, and will set you apart from the competition. Some of them are tried and true, such as store layout and design, customer service and convenience. A look at July’s interiors.

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Retail TouchPoints

MARCH 11, 2021

The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers. The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

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Store Layout Department Stores Checkout Location 264

Retail TouchPoints

APRIL 24, 2024

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

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Inside Retail

JANUARY 22, 2025

It wasnt long ago that shopping required a trip to the store, with no guarantee that the item you wanted would be in stock. Today, consumers expect the freedom to shop on their own terms, being able to review all the options available to them online and without disrupting their daily routines.

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Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods.

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Retail TouchPoints

FEBRUARY 9, 2022

Let’s take a look at how digital surveys could be the secret to collecting the insightful data and innovation leads you are looking for. How to Track a Customer’s Bad Shopping Experience. If you’ve noticed declines in your CSAT, it’s time to dig a little deeper into those results and look at what your customers are saying. .

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Retail TouchPoints

DECEMBER 25, 2023

in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. The retail intelligence solutions to effectively analyze a shelf set and store layout are readily available to retailers that want to make the best use of their space.

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Customer Experience Dead-Stock Store Layout Point of Sale 282

Inside Retail

AUGUST 26, 2021

Canstar’s latest supermarket review asked more than 2600 consumers about their grocery buying experience across major Australian chains, and Aldi scored highest not just in overall satisfaction rating but also in the quality of produce, store layout, and value for money.

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Supermarket Store Layout Promotions Consumer 234

Inside Retail

NOVEMBER 3, 2022

At Microsoft, we break down the metaverse i nto three strategies: consumer, enterprise, and industrial. Centred around online gaming and Xbox, providing a platform for users to collaborate, engage with immersive experiences to explore, play games with their friends, and shop. Use cases include: Virtual Stores. Industrial.

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Retail TouchPoints

JANUARY 26, 2022

The move aims to take advantage of the fact that more shoppers are working from home, keeping them away from the city centers where most Amazon Go stores are currently located. The new shops will feature the same format, including the emphasis on grab-and-go items and everyday essentials as well as the cashierless checkout experience.

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Location Store Layout Checkout Planning 264

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

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Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. At the core of this comeback, malls of today are responding to the evolving expectations of shoppers with sustainability, experience and personalization.

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Returns Department Stores Store Layout Fast Fashion 335

365 Retail

OCTOBER 29, 2024

UNIQLO , the Japanese fashion retailer known for its minimalist designs and quality craftsmanship, is preparing to make its Liverpool debut with a 25,000-square-foot flagship store at Liverpool ONE. The post UNIQLO to Open First Liverpool Store at Liverpool ONE appeared first on Retail News and Events. acted for UNIQLO.

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Inside Retail

FEBRUARY 25, 2025

Since entering the US 39 years ago, Swedish furniture giant Ikea has come to dominate the furniture and home goods market with its wide array of accessibly priced products, unique store layouts and dedication to providing top-tier customer service. Whats next in store for Ikea? per cent in the past five years.

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Planning Store Layout Shipping Location 130

Inside Retail

SEPTEMBER 12, 2024

After unveiling its renovated Melbourne Central store earlier this month, French beauty giant Sephora is now gearing up to open the doors to its new store in Sydney’s Westfield Miranda shopping centre. It strives to stay at the forefront of beauty retail with its fully integrated omnichannel shopping experience.

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Store Layout Shopping Customer Experience Consumer 262

Inside Retail

DECEMBER 5, 2022

By design, Christmas is an explosion of sensory stimuli designed to fire all at once: colour, sparkle, lights, crowds, queues, music, extended product lines, changes to store layouts and pricing. Knowing store entry and exit points is a must, especially during busy periods. Creating more accessible customer experiences.

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Store Layout ATS Returns Shopping 130

Retail TouchPoints

JUNE 30, 2022

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S. Purchase behavior in stores also will be linked to online shopping activity.

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Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Contactless Is Important, But Don’t Let It End At Curbside Pickup.

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Returns Apparel Store Layout Specialty Retailers 306

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation. Instantly update data from anywhere to all stores. Start with: 1.

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Retail TouchPoints

NOVEMBER 10, 2022

Localized design features: Target will incorporate community-focused elements into each store’s design, from native landscaping outside the store to localized product selections inside. Guests and team members tell us they come to Target because they feel inspired, connected and welcomed.

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Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. It’s highly likely that many consumers will be shopping for the holidays early this year. Staffing Considerations.

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Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

JUNE 1, 2020

The cues customers receive at each point of their journey will either make them take the next step, or move on. Long, uniform aisles with tall, tightly packed shelves was, for a long time, the standard model for in-store retailing. For me, a store layout, just like an e-Commerce web site layout, should be customer-centric at its heart.

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Shopping Store Layout Consumer Checkout 200

Inside Retail

SEPTEMBER 3, 2024

In this article, we will look at the benefits and the key areas to apply AI in the retail industry. Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency.

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CJ Retail Solutions

DECEMBER 7, 2024

The significance of shop display maintenance cannot be overstated in the retail environment. When displays are clean, organized, and visually appealing, they not only attract customers but also enhance the overall shopping experience. Moreover, regular maintenance of shop displays contributes to the longevity of the products showcased.

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Retail TouchPoints

MARCH 18, 2021

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it.

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Retail TouchPoints

MAY 21, 2024

It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors. This data can reveal patterns such as popular paths through the store and high-traffic areas and dwell times in front of specific displays or sections.

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Retail TouchPoints

NOVEMBER 23, 2022

As the holiday shopping season approaches, tech-savvy retailers will reassess what video technology offers. A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. The expected bounce-back has, at best, developed slowly. Rewiring Retail.

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Merchant Services Shrinkage Store Layout Customer Experience 290

Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup.

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Fulfillment Checkout Store Layout Consumer 279

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

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Loss Prevention Sporting Goods Customer Experience Store Layout 297

365 Retail

JANUARY 29, 2025

At the heart of Gecks offering is the UltimateShopper Plus , a pioneering smart shopping trolley that enhances the shopping experience while giving retailers a competitive edge. From 18 to 20 February, Geck will showcase solutions designed to help retailers stay ahead in an evolving market.

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Payment Services Checkout Shopping Loss Prevention 52

Retail TouchPoints

MAY 29, 2024

As retailers diversify their real estate portfolios to adapt to changing consumer demands, managing in-store brand experiences across various formats becomes increasingly challenging. Streamlined shopping experience. In a world inundated with choices and distractions, consumers crave simplicity in their shopping experience.

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Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. RTP: It seems like consumer priorities fall into two main buckets: ease/convenience and health/safety.

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Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

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Inside Retail

JUNE 27, 2024

This is a comprehensive approach that extends beyond online sales to encompass various critical aspects of retail operations, with inventory management and pricing at its core. Inventory management: Unified commerce ensures a holistic view of inventory across all sales channels, from physical stores and e-commerce websites to mobile apps.

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Inventory Management Fulfillment Store Layout Shipping 260

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

Personalized Customer Experiences Customers today expect a personalized shopping experience. Implement loyalty programs that reward customers for their purchases, allowing them to unlock special deals or rewards as they shop. Retail businesses that tailor their interactions to individual preferences can build stronger relationships.

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Retail TouchPoints

NOVEMBER 5, 2020

Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. . Don’t ignore checkout.

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Checkout Store Layout Promotions Accessories 272

Retail TouchPoints

JANUARY 22, 2021

The IDC FutureScape 2021 webinar took a close look at some of the biggest, most impactful developments retailers can expect in the coming years. Part of the redesign of the store is all about finding the right balance of consumer pickup locations where inventory exists, where we store it and where and how fulfillment happens. ”.

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