Retail TouchPoints

APRIL 3, 2025

Now QVC wants to shed its TV roots and become known instead as a live social shopping company, and its first big move is a new deal with TikTok Shop that will see the OG home shopping network host 24/7 live shopping streams on TikTok that viewers can join via the app any time, day or night.

Shopping 245

Shopping Planning Merchant Services Consumer 245

Retail TouchPoints

DECEMBER 11, 2024

Stop & Shop will deploy Savings Station kiosks in half its stores this month and complete a chainwide rollout to all 350+ supermarkets by the end of January 2025. Shoppers can scan their GO Rewards loyalty card or enter their phone number to load their digital coupons and activate personal offers based on their shopping history.

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Kiosk Shopping Checkout Supermarket 274

Retail TouchPoints

NOVEMBER 28, 2024

As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop.

Payment Services 298

Payment Services Merchant Services Shopping Checkout 298

Retail TouchPoints

NOVEMBER 22, 2024

. “We’re very excited to launch Amazon Live’s first collaboration with TalkShopLive,” said Wayne Purboo, VP of Amazon Shopping Video in a statement. “TalkShopLive and Amazon Live both lead video commerce in the U.S., “TalkShopLive and Amazon Live both lead video commerce in the U.S.,

Shopping 277

Shopping Social Commerce ATS Marketing 277

Inside Retail

OCTOBER 23, 2024

Generative AI and machine learning is nothing new to Amazon.The e-commerce giant has been leveraging technology to personalise its customers’ shopping experience for decades now. Here is a look at three areas where Amazon is enhancing its use of machine learning and Generative AI.

Shopping 243

Shopping Consumer ATS 243

Inside Retail

NOVEMBER 13, 2024

Coles has launched an all-in-one AI-powered Smart Trolley trial designed to enhance in-store shopping experiences through technology. The trolley, dubbed Caper Cart, is a collaboration between Coles and US supermarket technology company Instacart, and it is scheduled to be trialled at Coles Richmond Traders in Melbourne early next year.

Shopping 244

Shopping Supermarket Checkout Promotions 244

Retail TouchPoints

DECEMBER 19, 2024

Stop & Shop has appointed Lee Nicholson, currently SVP of Procurement for its parent company Ahold Delhaize USA , as its new EVP and Chief Merchant. Lee Nicholson I am looking forward to returning to Stop & Shop, which is where I started with this organization, said Nicholson in a statement.

Shopping 265

Shopping Supermarket Promotions Returns 265

Retail TouchPoints

NOVEMBER 21, 2024

Following its revamp of the online Google Shopping experience last month, Google has introduced several ways to use its tools when shopping IRL: Lens users can now use the visual search tool to get more details about the products on a store’s shelves, and soon Maps will help shoppers find nearby stores where the product they want is available.

Shopping 272

Shopping Location ATS 272

Inside Retail

DECEMBER 9, 2024

One minor downside is that The Iconics chatbot struggles to answer whether return labels can be printed at the post office, and the returns policy doesnt clarify this either. days, with the homeware sector leading at four days and the beauty industry trailing at an average of 13 days.

Returns 278

Returns ATS Drop-Shipping Department Stores 278

Inside Retail

OCTOBER 13, 2024

Shopping strips across Melbourne are experiencing lower than average vacancy-rates, which could be due to more people working from home. According to the latest Walk the Strip report from Fitzroys, there has also been a notable increase in food and beverage, service retail, and specialty retail across these local shopping precincts.

Shopping 246

Shopping Specialty Retailers Location ATS 246

Retail TouchPoints

JANUARY 16, 2025

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes. In North America, the JD Sports family of brands now also includes The Finish Line and Hibbett Sports.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Inside Retail

NOVEMBER 3, 2024

Clarins has opened its first Australian boutique at Sydney’s Queen Victoria Building , providing a range of skincare products and a complimentary 20-minute express facial. Aside from its products, which include the Double Serum and the Lip Comfort Oil tower, the shop offers professional beauty services and treatments.

Boutique 264

Boutique ATS Shopping 264

Retail TouchPoints

JANUARY 8, 2025

Saks Fifth Avenue is planning a range of activities to celebrate the 50 th anniversary of its neighbor Saturday Night Live (the show is filmed across the street from Saks 5 th Avenue flagship at 30 Rockefeller Plaza). The exclusive merchandise also will be featured in pop-up shops at the Saks Fifth Avenue stores in New York (Jan.

Shopping 278

Shopping Apparel Location Planning 278

Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. For the hard-to-shop-for, DoorDash has gathered physical and digital gift cards from hundreds of merchants, including DoorDash gift cards.

Merchant Services 276

Merchant Services Shopping Payment Services Checkout 276

Inside Retail

JANUARY 13, 2025

At the end of the day, Pattern Beauty is built for and guided by the needs of Black consumers, and for all consumers with curly, kinky or coily hair, regardless of race and gender. The post Day two at NRF: Pattern Beauty, Tommy Hilfiger and the power of storytelling appeared first on Inside Retail Australia.

ATS 289

ATS Fashion Apparel Consumer 289

Retail TouchPoints

JANUARY 7, 2025

Admit it, youve snuck a candy bar and a decorative doo-dad into your very serious shopping cart at some point and like these TikTokers youve needed a place to hide the contraband.

Shopping 278

Shopping ATS Customer Experience Fulfillment 278

Inside Retail

OCTOBER 14, 2024

Harvey Norman has opened its first store in England, at the Merry Hill shopping centre in West Midlands. The post Harvey Norman makes England debut with store at West Midlands appeared first on Inside Retail Australia. It also offers an assortment of smaller items, including kitchenware.

ATS 264

ATS Location Shopping Marketing 264

Retail TouchPoints

FEBRUARY 6, 2025

Were in the early stages of what you might call the Great Shopping Migration: almost 60% of online customers recently polled confirmed that they were likely to use social media platforms to shop. As mentioned, though, these shops are making improvements in standard-setting with higher-caliber merchants operating on them.

Merchant Services 179

Merchant Services Payment Services Social Commerce Shopping 179

Inside Retail

MARCH 9, 2025

Luxury fashion brand Camilla is among the latest high-end retailers to open at Goodman’s Rosebery Engine Yards in Sydney’s south. The precinct is also home to other shops, including Zimmermann, Rebecca Vallance, Aje, Viktoria & Woods, MJ Bale, Oroton, and July Luggage.

ATS 222

ATS Boutique Fashion Location 222

Retail TouchPoints

JANUARY 8, 2025

Compact robots that navigate narrow aisles or humanoid designs that put customers at ease are examples of ergonomic considerations. Retail robotics is transforming the way we shop, but its success depends on how well robots fit into human-centered environments.

Shopping 179

Shopping Store Layout Inventory Management Customer Experience 179

Retail Focus

NOVEMBER 18, 2024

Peel Retail & Leisure has announced the opening of Pret A Manger at Gloucester Quays, bringing the popular British sandwich and organic coffee chain to the city for the first time. The post Pret A Manger opens city debut at Gloucester Quays, diversifying food offer appeared first on Retail Focus Magazine - Retail Design.

ATS 246

ATS Location Management Shopping 246

Retail TouchPoints

FEBRUARY 7, 2025

Bankruptcy Court for the District of Delaware earlier this week, according to reporting in Shop Eat Surf and other publications. Closing sales at all 122 store locations have begun, managed by Gordon Brothers. million , according to court documents cited by Shop Eat Surf.

Wholesale 194

Wholesale ATS Outdoor Management 194

Retail Focus

NOVEMBER 20, 2024

At this leading global retail property event, Diriyah Company will present the latest developments of its flagship project, with a focus on Diriyah Square—the dynamic centrepiece of the 14-square-kilometer masterplan. Alfie Gibbs, Chief Development Officer , will speak at the Retail and Urban Regeneration Summit. M9, MAPIC 2024.

ATS 246

ATS Location Shopping Marketing 246

Retail TouchPoints

MARCH 5, 2025

By tapping into its Shopping Graph, Google s dataset of 45+ billion listings of products for sale across the web, the company is enabling more immersive and contextual shopping experiences. The influence of AI on shopping habits is undeniable, said Lillian Rincon, VP of Consumer Products at Google during the exclusive product briefing.

Shopping 162

Shopping Consumer Apparel Customer Experience 162

Retail TouchPoints

MARCH 27, 2025

At the forefront of this evolution is the sophisticated deployment of AI-powered virtual agents. Currently, most retailers are operating at these early levels of automation to handle a sizable portion of initial customer engagement. Lets return to the example of shopping for a product.

Payment Services 147

Payment Services Shopping Returns Customer Experience 147

Retail TouchPoints

NOVEMBER 19, 2024

workforce the holiday shopping season can be the most strenuous and stress-filled time of year. In addition to extended store hours, increased inventory pressures and customers who often are even more impatient than normal, these workers also often find themselves working more hours at a time when many other employees are taking time off. “On

Department Stores 334

Department Stores Wholesale Shopping Consumer 334

Retail TouchPoints

NOVEMBER 8, 2024

During the Retail Innovation Conference & Expo, executives from ShopSimon (formerly Shop Premium Outlets), Rebag and Sune shared their answers by delving into the technologies and strategies driving their companies’ priorities. How many shopping carts do we have with five or 10 items?

Payment Services 298

Payment Services Shopping Jewelry Consumer 298

Retail TouchPoints

NOVEMBER 8, 2024

Just in time for peak holiday shopping, Target is joining Linktree Shops, the company’s social commerce marketplace, which already features 35+ brands including Nike , Fanatics and Savage x Fenty. For example, @targetdoesitagain, a “source for all things cool found at Target,” has 1.3 The retailer has a collective 8.4

Social Commerce 289

Social Commerce Accounting Shopping Fashion 289

Retail TouchPoints

DECEMBER 2, 2024

Our real-time insights show that consumers are comfortably in the gift-giving spirit as price reductions and deals occur across sectors, supporting budgets for holiday shopping.” AI Shopping Assistants Make a Big Entrance Both Salesforce and Adobe also noted the emerging influence of generative AI-powered chatbots.

Merchant Services 279

Merchant Services Jewelry Apparel Beauty and Health 279

Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. Amazons other attempts at brick-and-mortar have fared even more poorly. billion acquisition of Whole Foods. Regular carts, albeit green, are available outside.)

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

JANUARY 2, 2025

increase in online shopping. At the same time , in-person shopping and spending also saw gains , with Mastercard remarking on what it called consumers balanced basket: restaurant spending grew 6.3% One of the biggest recipients of all that IRL shopping this year was malls. last year). 21 in 2024) increased a whopping 177.1%

Consumer 283

Consumer Returns Jewelry Promotions 283

Retail TouchPoints

APRIL 4, 2025

Using this new online experience will help patients manage their costs more effectively and enhance the overall pharmacy experience for both patients and our pharmacy staff, said Angie Nelson, SVP of Pharmacy at Hy-Vee in a statement. Hy-Vee has been undergoing both a digital and physical transformation of its operations in recent months.

Payment Services 147

Payment Services Shopping Supermarket Management 147