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12 Proven Customer Retention Strategies in Retail

RETAIL MANAGEMENT SOFTWARE

Offering expedited delivery options, such as next-day or same-day shipping, can significantly improve the customer experience, especially for those who need their purchases urgently. How to Implement: Provide a range of delivery choices at different price points, allowing customers to select the most suitable option for their needs.

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What’s in Store for Grocery in 2022?

Retail TouchPoints

Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items. As Mark Cuban said recently , “We have bifurcated into an economy where there are companies that are good at AI and then there is everybody else.”. Merchandise assortments will shrink dramatically.

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The Power of Pricing: How to Secure the Buy Box at Higher Rates

Wiser

It’s not about merely undercutting competitors but offering value to customers while maintaining robust profit margins. Businesses that can strike this balance can secure the Buy Box at higher rates, transforming their eCommerce performance and success in the long run.

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How Temple & Webster plans to use AI, private labels to reach $1b in sales

Inside Retail

However, in this macroeconomic environment, customers are particularly responsive to a high-value offering. “We Customers start caring about every dollar they spend, do more research and are looking for value. About 70 per cent of what we sell is drop-ship, so there’s no inventory.

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Loylogic launches unique new loyalty point affiliate programme

Retail Focus

Dezerved is a brand new online marketplace launched by Loylogic to connect loyalty programmes and previously closed-off communities of high-earning individuals with exclusive offers from some of the most luxurious brands in the world. No move underlines this point better than the launch of Walmart+ by America’s largest retailer, Walmart.

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Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends

Wiser

The convenience, variety, and value offered by online platforms presents a compelling proposition for consumers. Parents and students alike can browse and compare a vast array of products at their leisure from the comfort of their homes. Ratings and reviews are a key piece of the puzzle and show popularity and value.

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Black Friday & Cyber Monday 101

Independent Retailer

The findings were enlightening and revealed that customers feel underappreciated, undervalued at this time of year, and are distrustful of brands that offer Black Friday discounts. For instance, respondents said: Promotions offering early access to sales make consumers feel positive about brands (75%).