In 2025, Changing Consumer Demand will Reshape the Supply Chain
Retail TouchPoints
JANUARY 8, 2025
According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future.
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