Retail TouchPoints

JUNE 21, 2024

There’s no shortage of companies trying to crack the code of social commerce in the U.S. from the biggest social media platforms to small start-ups. Video commerce is the delivery of content. It ties together the best of affiliate, the best of influencer and the best of digital into social commerce.

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Retail TouchPoints

DECEMBER 27, 2024

My Gen Z colleagues at work have a completely different mindset than my kids (also Gen Z), who are still in school. Our data at Rival Technologies revealed that Gen Z shops just two to three times per month. Gen Z often buys multiple items, tries them on at home and returns what doesnt fit.

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Inside Retail

APRIL 26, 2024

Social commerce Social media platforms are becoming ecommerce marketplaces. TikTok, Facebook, Instagram and Pinterest are starting to integrate native social commerce features, allowing users to hit ‘Shop Now’ on their favourite product-based posts and check out on the app. You will be with Dropshipzone.

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Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

FEBRUARY 17, 2022

Chico’s will leverage fabric’s technology, including omnichannel order management and inventory systems, to power its commerce offerings across the entire company. We believe this relationship developed at the perfect time for both of our companies,” said Jay Topper, Chief Digital Officer at Chico’s FAS in a statement.

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Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up. Prediction #1: Content will Become Central to Commerce. Verdict: Spot on.

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Retail TouchPoints

APRIL 18, 2023

There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. Shopping is everywhere. Oct 6-10, 2022.

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Merchant Services Payment Services Social Commerce Returns 288

Retail TouchPoints

DECEMBER 13, 2022

Best Buy is offering in-store pickup for livestream shopping orders through a partnership with social-commerce platform TalkShopLive. 12, 2022 with a segment hosted by media personality Noah Schnacky, who led viewers through a live tour of his favorite products, which customers could purchase via the program and pick up at Best Buy.

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Retail TouchPoints

APRIL 4, 2022

In this area, we expect to see more growth in marketplaces, the use of dark stores to help solve last-mile challenges and expansion of drop shipping capabilities to help get customers the products they want. Companies no longer need a TV station or a cable channel and big-name celebrities to engage in live commerce.

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Retail TouchPoints

FEBRUARY 23, 2021

In fact, some major retailers reported double-digit growth in ecommerce sales during Q2, right at the outbreak of the pandemic. With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase. In fact, Smartly.io

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Retail TouchPoints

JANUARY 21, 2022

16-18 at New York City’s Javits Center. Growth opportunities , including guidance on selling luxury goods in China from Christina Fontana, Director of Strategic Partnerships at Alibaba Group , who stressed the importance of social commerce, particularly livestreaming. Leadership Lessons. We have 70,000 workers in the U.S.

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Returns Social Commerce Consumer Shipping 289

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Krishna Vishnubhotla is VP of Product Strategy at Zimperium.

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Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community. And that’s what he did.

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Retail TouchPoints

NOVEMBER 10, 2020

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. With travel restricted by COVID-19, these shoppers are highly likely to choose shipping directly to the gift recipient.

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Retail TouchPoints

AUGUST 18, 2023

Just like its Amazon counterpart, Fulfilled by Amazon or FBA, FBT will offer UK merchants picking, packing and shipping services for products sold on TikTok. Merchants that sign up for FBT will send in a volume of their stock to be stored at a TikTok-run warehouse. cubic liters per shipment. 1, 2023, multiple sources report.

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Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience. We even saw returns processed at 4 a.m.

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Retail TouchPoints

OCTOBER 10, 2023

At the same time, retailers are acutely aware that ecommerce sales are continuing to grow as a percentage of overall holiday spending and, within that percentage, mobile sales in particular are skyrocketing. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023.

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Payment Services Social Commerce Accounting Customer Experience 264

Retail TouchPoints

NOVEMBER 23, 2021

“People are ready to spend — brands are incorporating social commerce into their holiday sales strategies to meet their customers where they already are,” said Kate Gronso, Product Marketing Lead, Facebook Shopping in an interview with Retail TouchPoints. Shop With Us Live, which ran Nov.

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Social Commerce Shopping Consumer Accessories 305

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. reads the company announcement.

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Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Using personalization to ensure customers have a unique experience — whether on social media or not — will continue to engage customers and remove friction. She can be reached at kathy.kimple@osf.digital.

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Retail TouchPoints

NOVEMBER 12, 2021

This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth. At Shopify retail effectively means all commerce that happens in person or offline,” he said.

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Merchant Services Shipping Fulfillment Social Commerce 264

Retail TouchPoints

DECEMBER 2, 2021

Pinterest is a social media platform and yet…it isn’t. At the very least, the form it takes is very different from its counterparts: “Pinterest is not social media, although we are grouped in that category,” said Dan Lurie, Head of Product, Shopping at Pinterest. “We’ve

Shopping 272

Shopping Merchant Services Social Commerce Checkout 272

Retail TouchPoints

JULY 11, 2023

Orders made through WeChat are eligible for free shipping, and some users will have the option to pay for three -hour delivery. most recently by tripling the number of Apple at Target locations to 150 in preparation for the 2023 holiday season. Apple also has formed partnerships to expand its reach in the U.S.,

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Shipping Location Marketing Social Commerce 213

Retail TouchPoints

OCTOBER 6, 2022

During the session Fine-Tune Your Holiday Strategies With the Latest Spending Insights , Michael McNamara, Senior Principal for Mastercard SpendingPulse, and Emilie Kroner, EVP, Retail & Commerce at Mastercard, used key findings from the summer 2022 SpendingPulse to chart trends for the 2022 holiday season.

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Merchant Services Payment Services Promotions Location 287

Inside Retail

JULY 24, 2024

Topics at this year’s event include future proofing, optimising functionality and international expansion. This seamlessly flowed to a keynote from Kai Li, SVP of international at Revolve Group, on his playbook for going global and the importance of identifying ideal customers. We often forget [to do this].

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Inside Retail

MAY 1, 2022

As a result of more brands moving online (and consumers spending more of their days there), shoppers have become more digitally savvy at every point in the customer journey. . With numerous options for online shopping, including marketplaces, brand/retailer websites and social media, consumers are more channel agnostic than ever.

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Retail TouchPoints

AUGUST 24, 2023

Educational Insights first launched its shop in April 2023, and Lee Parkhurst, Senior Brand Manager at the company, said they’ve “been quadrupling our business month over month since.” I yell at my television, but my television will never interact back with me.

Shopping 244

Shopping Merchant Services Fulfillment Social Commerce 244

Retail TouchPoints

OCTOBER 19, 2022

The buy now, pay later (BNPL) firm has launched a series of new products under the Klarna Spotlight banner, all aimed at strengthening the company’s position as “a true shopping utility for consumers and a growth partner for retailers.” This is far from Klarna’s first foray beyond the world of payments.

Merchant Services 290

Merchant Services Shopping Drop-Shipping Consumer 290

Retail TouchPoints

SEPTEMBER 26, 2022

Unfortunately, unexpected situations can occur at any moment, like a global pandemic that reduces foot traffic to a trickle, or the shift of consumer demand online from offline channels. The growing demand for interactive digital content is at an all-time high. Though a relatively new channel for retailers in the U.S.,

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Inside Retail

SEPTEMBER 7, 2023

At the time of publishing this article, Temu was the most popular free iPhone app in the US, United Kingdom, Australia and Germany. While the manufacturers provide the product details and the products themselves, Temu handles everything else – from customs processing to international shipping. Since then, Temu’s reach has skyrocketed.

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Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

Brands typically need more data to deliver personalized messages to consumers at scale. In 2023, retailers will invest in back and front offices related to the supply chain, inventory management, distribution, tracking/tracing, and delivery/shipping. Or vice versa.

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Inside Retail

JUNE 1, 2022

E-commerce businesses are fighting for consumers’ attention at an extraordinary rate. In an industry that’s already heavily saturated, hundreds of emerging digital channels have made it increasingly difficult to stand out, writes Simon Kelly, solutions manager, Apac at ChannelAdvisor. Market at the right time.

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Inside Retail

JULY 18, 2022

Entitled Beyond the Basics , this new report analyses four key shopper experiences to show what changes will drive sales and keep customers engaged – focusing on online checkouts, mobile commerce, social commerce and insights into product delivery.

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Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We With more shoppers in our network, that’s more shoppers at Polywood that can use one-click checkout. It was an involved, intense process. said Narang.

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Retail TouchPoints

AUGUST 31, 2022

Hilding Anderson, Head of Retail Strategy, North America, Publicis Sapient : “This year’s holiday season offers our first glimpse at a true post-COVID retail season. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail. One of the key areas to watch this holiday season is consumer behavior.

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Retail TouchPoints

OCTOBER 21, 2024

The business experienced “rocket ship growth” until March 2020, “when people fundamentally stopped wearing anything except pajamas,” Hyman explained. “We We had some years where we had to rebuild, and we focused on our margins, we focused on getting to profitability.

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Consumer Fashion Department Stores Marketing 264

Retail TouchPoints

NOVEMBER 15, 2024

Amazon is clearly keeping Haul at arm’s length from its core offering, and with good reason. Yes, Haul prices are shockingly cheap (topping off at $20 , with most items priced at $10 or less), but the trade-off is long shipping times and spending minimums for free shipping (no Prime free delivery here folks).

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