Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. Embracing Alonement in Retail Design What makes people shop in stores today? Shopping alone may be the answer. As shopping becomes more of an individualized happening, rethinking traditional retail spaces is vital.

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Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Retail Minded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. This resilience was challenged firsthand by retailer Kendra Scott when its distribution center was forced to close at the beginning of the pandemic. Using mobile, for example, became increasingly popular.

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Retail TouchPoints

MAY 17, 2024

Lucky for me, my local ShopRite just started offering Instacart ’s Caper Carts , so I had the chance to get some work done while also doing my weekly grocery shopping (talk about multi-tasking). Smart shopping carts are [an easy way for] retailers to dip their toes into [autonomous checkout].

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Rain Pros

MARCH 17, 2023

As of June 1, 2023 QuickBooks Desktop will no longer be available for sale. And on October 4, 2023 QuickBooks Point of Sale will end operations. They also suggest that POS users, “…explore other point of sale solutions to determine what works best for your business.”

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Retail TouchPoints

DECEMBER 13, 2021

The Worcester R e d Sox (the Triple-A affiliate of the Boston Red Sox) has teamed up with Standard AI to open an autonomous fan store at the team’s newly constructed stadium, Polar Park.

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RepslyBlog

MAY 27, 2020

One of the most basic tools CPG brands use to understand their position in the market is point-of-sale data. From the very first time a shopper put your product in their cart to the nationwide sales you may enjoy today, POS data paints a picture of when and where your products -- and your competitors’ -- are scanned for purchase.

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Retail TouchPoints

JUNE 10, 2021

Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris.

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Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A study from marketing research company Alter Agents revealed that 77% of surveyed millennial and Gen Z shoppers shop on social platforms.

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Inside Retail

NOVEMBER 28, 2023

In-store shopping has rebounded post-pandemic. But while a retreat from online sales was predicted, the speed and scale of shoppers returning to bricks-and-mortar stores was less anticipated. However, post-pandemic physical shopping is a different beast to the olden days.

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Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

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Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022. in November 2022. We’re nimble and super entrepreneurial.

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Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Inside Retail

MAY 10, 2023

According to Helen Sac, consultant director of APAC at WGSN, the new nihilists are faced with chronic emotional turbulence and disillusionment. They operate at the fringes, experimenting with entrepreneurialism and new ways of living, while combating societal hurdles. The post How will consumers shop in 2025?

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Retail TouchPoints

AUGUST 22, 2023

Sephora operates with a customer-first mindset, and our goal is to provide an elevated shopping experience in all of the ways that our beauty community chooses to shop with us,” said Stefan Jensen, VP, Treasurer at Sephora in a statement. Associates will need to install the mobile Point of Sale App on their iPhones to use it.

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Retail TouchPoints

SEPTEMBER 4, 2024

Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience.

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Retail TouchPoints

NOVEMBER 11, 2024

Caper Carts are equipped with cameras, sensors and a built-in scale that work together with an Edge AI system to automatically recognize items as they are placed in the cart and to keep a running total as customers shop. At the end of their trip, customers check out directly from the cart. ”

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Inside Retail

OCTOBER 26, 2023

The appeal of in-store shopping in a thriving e-commerce era is not diminishing – but it is evolving, according to new research commissioned by technology company Lightspeed and Inside Retail. “It It is undeniable,” stresses Andrea Quinn, Apac senior director of sales at Lightspeed (pictured above). And this appeal will last.

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Retail TouchPoints

DECEMBER 23, 2021

Shoppers can use an app to see all relevant information about their basket as they shop, including items, price, additional product info, total cost so far, and promotions and coupons that have been redeemed. GK Go was created with flexibility in mind and can be used in both staffed and autonomous stores.

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Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., Throughout 2022 we will test a new frictionless and personalized shopping experience — from the fitting room to checkout,” said Alan Boehme, CTO at H&M Group in a statement.

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Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”;

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Retail TouchPoints

JULY 20, 2023

The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., We are always looking for new ways to delight our customers and improve the shopping experience,” said Leandro Balbinot, CTO at Whole Foods Market in a statement.

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M19 Retail

APRIL 14, 2021

The health crisis is accelerating the transformation of physical points of sale. The multiplication of choices induced by this model translates into a drop in productivity of the physical store space and an increase in markdowns at the end of the season to sell unsold products.

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Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. trillion in 2022.

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Retail TouchPoints

AUGUST 22, 2024

“The audience scale we can deliver on a daily basis is incredible, so to expand our ecommerce footprint with TalkShopLive and bring shoppable livestreams to life across our social and digital ecosphere is an exciting next chapter for us.”

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Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

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Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. In fact, a recent blog posted by Techjury revealed that the AI market is projected to grow at CAGR of 38.0%

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I Vend

MARCH 14, 2023

Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping.

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Retail TouchPoints

OCTOBER 24, 2023

The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative.

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Retail TouchPoints

DECEMBER 17, 2021

GIANT has added frictionless just walk out technology at a grab-and-go convenience store located at its Philadelphia ecommerce fulfillment center. Once an individual downloads the app, they can simply scan in, shop and walk out. Ahold Delhaize first piloted the lunchbox technology at its Quincy, Mass., It’s that easy.

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Retail TouchPoints

SEPTEMBER 7, 2023

L’Oréal Group will purchase the Aēsop beauty brand from Natura &Co , parent company of Avon and The Body Shop , in a transaction that values Aēsop at $2.52 As recently as last week, Natura &Co had been considering a sale of The Body Shop, according to CNBC , but the company has apparently decided to hold on to that brand.

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Retail Gazette

AUGUST 5, 2024

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Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Customers see prices at two critical junctures in the buying process: when they visit a product page and check out.

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Retail TouchPoints

APRIL 16, 2024

ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

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Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers. The key is to set realistic goals for AI, stay focused and stay committed to realizing value.

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Retail TouchPoints

JULY 27, 2020

Immersive commerce was originally conceived to enhance the transactional focus of online shopping with the experiential dimension of offline shopping. E-Commerce is undoubtedly being strengthened by COVID-19, but that doesn’t mean the tangibility of brick-and-mortar won’t be appreciated more in the long run too.

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Inside Retail

DECEMBER 14, 2022

Datalogic’s newest model scanner the Joya Touch 22 opens up a world of opportunity for retailers by dramatically improving the shopping experience of their customers and freeing up staff from checkout duties. A major benefit for shoppers is that they don’t need to hold the device to scan items as they move through the store.

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