Retail TouchPoints

APRIL 18, 2024

Through the new RMN, brands that sell at ARG’s more than 1,400 independent grocers will be able to connect directly with the 22 million consumers those retailers serve via digital and in-store campaigns. billion in retail sales. We are leveraging our consumers and our collective $16.5

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Grocer Advertising Promotions Point of Sale 238

Retail TouchPoints

DECEMBER 11, 2024

Loyalty Programs Its not uncommon for brands to roll out loyalty programs to frequent customers, offering exclusive early access to sales, rewards for purchases or deals on shipping. This is especially common in the case of buy-one-get-one (BOGO) deals or order level discounts. Prior to joining Vertex, Olanday worked for Ikea and EY.

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Point of Sale Returns Checkout Shipping 225

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal.

Merchant Services 243

Merchant Services Payment Services Point of Sale Consumer 243

Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. Amazons other attempts at brick-and-mortar have fared even more poorly. billion acquisition of Whole Foods. Regular carts, albeit green, are available outside.)

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Checkout Grocer Kiosk Promotions 231

Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Customers see prices at two critical junctures in the buying process: when they visit a product page and check out.

Merchant Services 242

Merchant Services Payment Services Point of Sale Checkout 242

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Endpoint protection isfunctionality that ensures devices are monitored 24/7 at the endpoint instead of the network. However, device safety cannot be an afterthought.

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Payment Services Checkout Point of Sale Management 253

Retail TouchPoints

APRIL 3, 2024

Instead, your scheduled content will appear automatically, allowing you to focus on serving your customers and furthering other strategies for boosting sales. You can start by defining your content’s primary goals, which might include promoting specific products, informing customers about events or incentivizing activity on social media.

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Promotions Customer Experience Point of Sale Accessories 267

Retail TouchPoints

JULY 5, 2024

“Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement. WSS has leveraged Aptos software for more than a decade, including its merchandising, POS, CRM, OMS, sales auditing and analytics solutions.

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Promotions Point of Sale ATS 269

Storis

SEPTEMBER 19, 2024

This precursor to an order is a powerful lever sales managers can use at the point of sale, providing flexible adjustments, the ability to lock in negotiated rates, and the seamless conversion of quotes to sales orders without duplicate entries.

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Point of Sale Home Furnishings ATS Promotions 52

Retail TouchPoints

NOVEMBER 11, 2024

Because Caper Carts are integrated with retailers’ existing loyalty programs, customers also can access personalized promotions and rewards while shopping, including automatic discounts and digital coupons. At the end of their trip, customers check out directly from the cart. ”

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Grocer Wholesale Promotions Advertising 252

CJ Retail Solutions

MAY 14, 2024

A point of sale display is where your customers will engage with your product. They are points within your retail outlet that are separated from the shelves or standard sections of your store. They help to give a certain product that a store wants to promote more visualised and appealing to customers.

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Point of Sale Visual Merchandising Promotions ATS 52

Wiser

NOVEMBER 11, 2024

Promotional compliance is a critical driver of in-store success, yet many brands struggle to accurately track whether their promotions are executed as planned—or fail to track them at all. Issues like missing promotional signage, misplaced products, or incorrect pricing can severely impact a campaign’s effectiveness.

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Promotions Point of Sale Location Planning 78

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. But we do,” said Partap Sandhu, Head of Pricing at Rema 1000 during a session at NRF.

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Point of Sale Promotions Inventory Management Grocer 245

Inside Retail

JUNE 18, 2024

In the latest edition of her Retail Untangled podcast series, Inside Retail ’s Amie Larter talked to Toby Cumpstay, senior merchant success manager at Shopify, about how retailers can navigate such a challenging course – and where there are opportunities to outperform rivals. So, your channel strategy as a brand is critical at the moment.”

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Customer Experience Promotions Returns Point of Sale 264

Retail TouchPoints

AUGUST 18, 2023

For example, promotions catered specifically to the individual shopper give them the deals they want on the products they need. In fact, sending contextualized location-based promotions in real time leads to 4 times better conversions. Even with in-store promotions, timing is everything.

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Marketing Promotions Location Consumer 231

Retail TouchPoints

OCTOBER 31, 2024

Today’s consumers are increasingly skilled at tuning out marketing. Just look at email, where 79% of consumers ignore or delete marketing emails at least half the time. Google is even testing out a new type of digital ID in Google Wallet that works at select TSA checkpoints. The utility mobile wallets offer is endless.

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Marketing Customer Experience Consumer Point of Sale 255

Retail TouchPoints

DECEMBER 26, 2024

Shoppers can use technology to their advantage and shop at all three stores in whatever way works best for them. When shoppers open their grocery loyalty apps, they should be met with a curated set of promotions that align with their budget, preferences and lifestyle.

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Grocer Checkout Customer Experience Promotions 184

Retail TouchPoints

JUNE 8, 2020

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. From the launch of NFC, card companies and smartphone manufacturers have promoted it as a convenience that saves time. And NFC payments offer the same level of security as EMV-chip enabled cards.

Payment Services 207

Payment Services Consumer Point of Sale Promotions 207

Retail TouchPoints

DECEMBER 25, 2023

in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. Point-of-sale systems indicate what products are sold, but sophisticated retailers go beyond that surface-level data to better understand their customers and anticipate future needs.

Customer Experience 226

Customer Experience Dead-Stock Store Layout Point of Sale 226

Retail Focus

JUNE 21, 2023

Digital displays offer cost savings and efficiencies as the screens can be changed within seconds, put on standby at quieter times, and used to match the particular day for maximum impact. Point of sale (POS) technology enhances strategic marketing by using personalised offerings on screens at checkout points.

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Point of Sale Checkout Customer Experience Store Layout 174

Inside Retail

SEPTEMBER 4, 2023

In the pharmaceutical industry, the barcode is used to prevent medication errors and ensure that patients receive the right medication at the right time. The barcode has also been instrumental in promoting sustainability in the supply chain. “The world has changed and so has the way that we do business.

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Checkout Inventory Management Promotions Point of Sale 246

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement.

Merchant Services 245

Merchant Services Payment Services Shopping Checkout 245

Retail TouchPoints

MARCH 15, 2023

Infrared light, however, provides near-constant power at any distance — with 100% of the transmitted energy reaching the receiver. Meet Them Where They Are Point-of-sale magic is created when a consumer is struck by a product display, is drawn to it and makes a purchase.

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Point of Sale Advertising Customer Experience Marketing 221

Retail TouchPoints

AUGUST 31, 2022

From the point-of-sale to stock information, the retail industry is brimming with data. Yet these data points are only part of the story. Awareness of consumer behavior in the offline retail world can help brands drive sales, find ideal customers, and innovate. Use Location Data to Better Understand your Audience.

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Location Advertising Promotions Point of Sale 267

Retail TouchPoints

DECEMBER 23, 2021

Shoppers can use an app to see all relevant information about their basket as they shop, including items, price, additional product info, total cost so far, and promotions and coupons that have been redeemed. GK Go was created with flexibility in mind and can be used in both staffed and autonomous stores.

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Checkout Shopping Payment Services Promotions 240

Inside Retail

SEPTEMBER 18, 2024

Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions. Aptos develops and delivers unified commerce solutions for specialty softlines, hardlines and department store chains in North America, Europe, Asia and ANZ.

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Suggestive Selling Clienteling Fulfillment Shipping 264

Retail TouchPoints

SEPTEMBER 8, 2020

We are excited about this next evolution of loyalty at Kohl’s. Kohl’s Cash for every $50 spent during Kohl’s Cash promotional events. “Over the last decade, we’ve built one of retail’s leading loyalty programs, a critical element in delivering an outstanding experience for our customers,” said Kohl’s CMO Greg Revelle in a statement.

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Promotions Shopping Point of Sale Marketing 265

CJ Retail Solutions

AUGUST 11, 2024

From first visual displays to the point of sale, brands need to guarantee consistent representation at every customer touchpoint. Satisfied customers and sales can both benefit from effective brand integration. The final touch is the point-of-sale.

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Point of Sale Customer Experience Promotions Merchant Services 52

Retail TouchPoints

MAY 29, 2024

Visit the official #RICE24 hub to get more details on what to expect at this year’s show. Retail Innovation Conference & Expo attendees can stop by the Shoplazza booth #526 to learn more about Retasmart and how it can support your omnichannel ambitions.

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Payment Services Inventory Management Promotions Management 246

Retail TouchPoints

MAY 24, 2024

Retailers with up to 1,000 stores can centralize workflows to manage POS hardware, software and payments, order routing and fulfillment, and discounts and promotions. Retail Innovation Conference & Expo attendees will have the opportunity to chat with Shopify experts and demo the tech on June 5-6, 2024, at McCormick Place in Chicago.

Merchant Services 246

Merchant Services Payment Services Fulfillment Checkout 246

Retail TouchPoints

SEPTEMBER 16, 2022

For four generations, we have committed to creating a customer experience as high-quality and timeless as our product assortments,” says Brent Stern, EVP at Rogers & Hollands in a statement. “By BTM Global led the implementation.

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Jewelry Inventory Management Promotions Customer Experience 246

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. And contactless is not limited to the point of sale.

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Merchant Services Payment Services Point of Sale Consumer 200

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. According to Clarus Commerce data, 28% of consumers say they enroll in loyalty programs for immediate benefits, with the intention of unsubscribing at a later time.

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Customer Retention Shipping Point of Sale Consumer 275

Retail Focus

JULY 28, 2021

For example, since McDonald’s introduced kiosk ordering systems, sales have increased, in part due to reduced customer pressure at point of sale (POS). Imagine the promotional potential: “ Welcome back, Mark. No checkouts affords a more motivated customer-facing team. Think about this a bit.

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Supermarket Checkout Kiosk Grocer 246

Retail TouchPoints

FEBRUARY 17, 2021

As soon as COVID-19 and the ensuing stay-at-home orders first hit the U.S. For example, heat-mapping allows retailers to see whether customers are clicking on promotional flyers and how much time they’re spending selecting items. The global loyalty management market stood at $2.47 during the forecast period.

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Target Market Marketing Kiosk Promotions 226

Retail TouchPoints

JULY 10, 2024

At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process. At the same time, these platforms also directly influence consumer perceptions.

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Point of Sale Location Consumer Customer Experience 219

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Ultimately, infrastructure designed for the cloud is a poor fit for the edge, and vice versa.

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Payment Services Customer Experience Promotions Point of Sale 259