Retail TouchPoints

DECEMBER 10, 2024

Apple plans to launch an online store in the Kingdom of Saudi Arabia in summer 2025, providing consumers in the country with service and support directly from Apple in Arabic. And beginning in 2026, the tech retailer plans to open several flagship physical locations, including one in Diriyah, a UNESCO World Heritage site.

Planning 270

Planning Location Consumer Store Operations 270

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

Planning 274

Planning Checkout Location Marketing 274

Retail TouchPoints

FEBRUARY 7, 2025

The retailer plans to keep affected stores open despite picket lines, but operating on reduced hours during the work stoppage. 3 letter announcing the strike, UFCW Local 7 President Kim Cordova sent a message of solidarity: Stand Together. Stay Strong. 1, according to the AP.

ATS 208

ATS Supermarket Marketing Planning 208

Retail TouchPoints

JANUARY 30, 2025

Simon has purchased a site in the metro Nashville area that it plans to develop into a 325,000-square-foot mixed-use center that will include approximately 75 retailers, restaurants and a hotel, with the potential to add residential options, big box retailers and more. Since music is also about connecting, this tour is a natural fit.

Planning 219

Planning Shopping Location Marketing 219

Retail TouchPoints

NOVEMBER 7, 2024

Looking ahead, Instacart will eventually make the pick-to-light functionality available to consumers for the first time via In-Store Mode on the Instacart App and Storefront Pro. This comprehensive approach allows retailers to create cohesive, branded experiences that truly resonate with customers.

Fulfillment 273

Fulfillment Supermarket Grocer Store Operations 273

Retail TouchPoints

NOVEMBER 25, 2024

one of its three main markets by 2026, Mango plans to operate 42 stores in the country by the end of 2024. The apparel retailer also plans to open more than 20 locations next year, primarily in the Sun Belt and Northeast, according to CNBC. The retailer’s target is to operate approximately 65 U.S.

Planning 167

Planning Apparel Location Marketing 167

Retail TouchPoints

DECEMBER 12, 2024

With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner, CIO and Director at Chemist Warehouse in a statement.

Promotions 265

Promotions Planning Location Management 265

Retail Focus

OCTOBER 17, 2024

Retail Insight , the leading provider of store operations execution software, has announced two senior executive appointments to accelerate its international growth trajectory. Joining Retail Insight is a fantastic opportunity to be part of a dynamic team that is at the forefront of retail innovation,” said Rooken-Smith. “I

Planning 130

Planning Store Operations Marketing Retail Marketing 130

Retail TouchPoints

SEPTEMBER 28, 2023

Convenience store chain Wawa has unveiled its first “next generation” store design, in Henrico, Va., to showcase the company’s focus on designing for efficiency, and has revealed more details on its store expansion plans in Ohio and Kentucky. Wawa unveiled the new store concept on Sept.

Planning 273

Planning Store Operations Location ATS 273

Retail TouchPoints

DECEMBER 12, 2024

The home improvement retailer also plans to open 10 to 15 stores per year for the next several years. The retailer is working with both new sellers and existing suppliers to populate its new marketplace, with plans to include products at a range of price points designed to appeal to both value-oriented and more affluent customers.

Fulfillment 282

Fulfillment Planning Location ATS 282

Retail TouchPoints

MARCH 18, 2024

Despite these statistics, many retailers still don’t have functional workplace violence plans. If they do have a plan, it’s likely that it hasn’t been recently updated, and many employees may not know it exists. My role at Acuity is to help retailers with these types of undertakings. Additionally, the U.S.

Planning 274

Planning Loss Prevention Management Location 274

Retail TouchPoints

NOVEMBER 21, 2022

The retailer aims to create a consumer-driven demand engine by growing its ecommerce operations while adjusting its global operations, including halting a planned expansion into Japan. Global Operations Focus on Fewer Banners. 18 call with investors. Our current omnichannel customers in the U.S.

Planning 299

Planning Store Operations Returns Marketing 299

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. Over the past five years, we have opened 9,000 stores — 7,000 of which were outside of the U.S.,” in fiscal 2024, with an ultimate long-term goal of 20,000 U.S.

Planning 273

Planning Returns Marketing Accounting 273

Retail TouchPoints

FEBRUARY 24, 2025

The layoffs come after Niccols January announcement that the coffee retailers leaders were taking a careful look at how its support teams are organized. Starbucks will cut 1,100 support jobs and several hundred additional open and unfilled positions, according to a letter from CEO Brian Niccol to employees.

Accounting 260

Accounting Returns Planning Store Operations 260

Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. “We’ve cooperated fully, and the government’s allegations don’t reflect the reality of safety at our sites. .

Planning 284

Planning ATS Shipping Location 284

Retail TouchPoints

JUNE 28, 2023

Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement.

Planning 272

Planning Location Merchandise Store Store Operations 272

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc.

Planning 261

Planning Marketing Location Shopping 261

Retail TouchPoints

NOVEMBER 19, 2024

In addition to extended store hours, increased inventory pressures and customers who often are even more impatient than normal, these workers also often find themselves working more hours at a time when many other employees are taking time off. “On The reality is not everyone is going to get that time off. It’s a lot of fun.” “I

Department Stores 332

Department Stores Wholesale Shopping Consumer 332

Retail TouchPoints

DECEMBER 13, 2024

Primark plans to put even more time and money into its U.S. The apparel and accessories retailer has signed five new leases for stores throughout the Southern and Midwest U.S., The retailer plans to open stores in: Castleton Square Mall in Indianapolis, Ind.; store count to 29 across 12 states. expansion in 2025.

Planning 260

Planning Location Accessories Apparel 260

Retail TouchPoints

JANUARY 23, 2025

Regional grocery chain Wegmans has partnered with Uber Eats to offer on-demand delivery from stores in Massachusetts, Maryland, Virginia, North Carolina, New Jersey and Washington, D.C. this month, with plans to add locations in New York, Pennsylvania and Delaware in February.

Supermarket 271

Supermarket Location Planning Marketing 271

Retail TouchPoints

JANUARY 23, 2025

Following a raft of stores closures in 2024, retail advisory firm Coresight Research predicts that closures will escalate further this year, to approximately 15,000. Store openings are expected to remain steady at approximately 5,800 (compared to 5,970 in 2024), but that would still represent a net loss of more than 9,000 stores.

Customer Experience 274

Customer Experience Consumer Shopping Planning 274

Retail TouchPoints

SEPTEMBER 3, 2024

Academy Sports + Outdoors has revealed the locations of the nine new stores it plans to open this fall, bringing it closer to the goal the retailer set in March : to open up to 17 new stores during its FY 2024, which began in February 2024. Academy already has opened three locations since the beginning of its fiscal year.

Planning 271

Planning Outdoor Apparel Location 271

Retail TouchPoints

NOVEMBER 20, 2024

Petco has introduced a new “Welcome to the family” program, available at stores beginning Nov. Chewy Claus is dedicated to spreading joy during the happiest time of the year,” said Orlena Yeung, Chief Brand Officer at Chewy in a statement. When we received thousands of letters from pets asking for homes, we knew we had to help.

Location 267

Location Planning Management Shopping 267

Retail TouchPoints

NOVEMBER 27, 2024

The Lasting Effect of In-Store Events Successful in-store marketing today springs from the idea that there is more to a shop than its retail space. Regardless of whether your goal is to drive sales for a specific season or boost footfall at a one-off event, you can plan a calendar of initiatives to suit your schedule.

Consumer 273

Consumer Marketing Promotions Customer Experience 273

Retail TouchPoints

FEBRUARY 5, 2025

Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase. It provides a detailed view of the customers shopping process, helping retailers understand how customers interact with their brand at every stage.

Customer Experience 265

Customer Experience Promotions Checkout Planning 265

Retail TouchPoints

MARCH 8, 2023

Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. billion in the region in 2023.

Planning 279

Planning Payment Services Discount Store Location 279

Retail TouchPoints

MARCH 4, 2025

Starbucks has named Cathy Smith as its new CFO, replacing the departing Rachel Ruggeri in the latest leadership change at the coffee retailer since September 2024 , when Brian Niccol joined the company as CEO. stores, and he provided details on the Back to Starbucks revitalization plan in November 2024.

Finance 232

Finance Planning Marketing ATS 232

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. A second store at another Westgate property is slated to follow later in 2025. It would be waterproof gear, outerwear and anything with a penguin on it.

Shipping 273

Shipping Boutique Jewelry Apparel 273

Retail TouchPoints

JUNE 29, 2023

“We wanted to make a fun, dynamic place for party hosts to find everything they needed in one place while being inspired by new ideas and products they might not have tried yet,” said Aspen Stough, Director of Digital Merchandising at Shipt in a statement.

Planning 273

Planning Payment Services Store Operations Customer Experience 273

Retail TouchPoints

SEPTEMBER 29, 2023

WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. Retail Group.

Planning 293

Planning Specialty Retailers Shipping Returns 293

Retail TouchPoints

OCTOBER 5, 2023

Luxury travel retailer DFS Group is planning to open DFS Yalong Bay, a retail and entertainment destination, in Sanya, Hainan, China by 2026. An estimated 16 million visitors per year are expected at the site by 2030, which is forecast to create sizeable economic opportunities in Yalong Bay, according to DFS Group.

Planning 261

Planning Jewelry Fashion Marketing 261

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; Mall at Prince George’s in Hyattsville, Md.; The retailer currently operates 24 stores across nine states, with plans to create a 60 -store footprint in the U.S.

Planning 261

Planning Location Fashion Consumer 261

Retail TouchPoints

DECEMBER 16, 2024

Toys R Us continues to captivate customers around the world, and we are thrilled to partner with a strong wholesale and retail operator like Cotton Candy International to introduce this beloved brand of families to Latin America for the very first time, said Stanley Silverstein, Chief Commercial Officer at WHP Global in a statement.

Wholesale 260

Wholesale Location Shopping Marketing 260

Retail TouchPoints

SEPTEMBER 14, 2022

Olympia Sports has filed for Chapter 11 bankruptcy protection, seeking an orderly wind-down of its operations. The retailer plans to close its 35 remaining brick-and-mortar stores by Sept. In 2019, RSG Acquisitions bought Olympia’s intellectual property, online stores and 75 of its then 152 stores.

Planning 298

Planning Location ATS Store Operations 298

Retail TouchPoints

APRIL 29, 2024

The event highlighted a number of Starbucks initiatives including: Plans for U.S. and global pop-ups in 2025: “ At these pop-ups, customers will be able to experience and enjoy exclusive, limited-edition coffee beverages and unexpected flavor pairings,” said Narasimhan in a blog post. “At

Planning 259

Planning Consumer ATS Store Operations 259

Retail TouchPoints

MAY 22, 2023

To combat retail theft, NYC Mayor Eric Adams, alongside other city and state leaders, announced a comprehensive plan on May 17, 2023 that will bring together increased law enforcement efforts and enhanced social service programming and resources to prevent shoplifting across the city.

Planning 274

Planning Kiosk Management Consumer 274

Retail TouchPoints

OCTOBER 30, 2024

Prior to the birth of our children, she was an expected part of our family whether at home or on the go. These days, when we plan to leave the house, the first thing I think about is, should we/could we bring the dog? Some people, like my husband, may decide not to go at all if the dog can’t come. Can I Bring My Pet?

Outdoor 281

Outdoor Planning Store Operations Customer Experience 281