Retail TouchPoints

DECEMBER 10, 2024

Apple plans to launch an online store in the Kingdom of Saudi Arabia in summer 2025, providing consumers in the country with service and support directly from Apple in Arabic. And beginning in 2026, the tech retailer plans to open several flagship physical locations, including one in Diriyah, a UNESCO World Heritage site.

Planning 275

Planning Location Consumer Store Operations 275

Retail TouchPoints

MARCH 12, 2025

Ross Stores plans to open approximately 90 new stores in FY 2025, comprised of about 80 stores under the Ross Dress for Less banner and 10 dds Discounts locations. The discount retailer kicked off its fiscal year, which ends in February 2026, with a total of 19 store openings in March 2025.

Location 273

Location Planning Marketing Consumer 273

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

FEBRUARY 7, 2025

The retailer plans to keep affected stores open despite picket lines, but operating on reduced hours during the work stoppage. 3 letter announcing the strike, UFCW Local 7 President Kim Cordova sent a message of solidarity: Stand Together. Stay Strong. 1, according to the AP.

ATS 213

ATS Supermarket Marketing Planning 213

Retail TouchPoints

JANUARY 30, 2025

Simon has purchased a site in the metro Nashville area that it plans to develop into a 325,000-square-foot mixed-use center that will include approximately 75 retailers, restaurants and a hotel, with the potential to add residential options, big box retailers and more. Since music is also about connecting, this tour is a natural fit.

Planning 225

Planning Shopping Location Marketing 225

Retail TouchPoints

FEBRUARY 19, 2025

As part of Loblaws plans to invest $2.2 billion (Canadian) this year, the supermarket retailer will open 80 new stores under a variety of banners, with approximately 50 of these stores being hard discount locations. The retailer had opened three no name stores in Ontario in 2024 , promising consumers steep discounts.

Planning 173

Planning Discount Store Supermarket Location 173

Retail TouchPoints

NOVEMBER 25, 2024

one of its three main markets by 2026, Mango plans to operate 42 stores in the country by the end of 2024. The apparel retailer also plans to open more than 20 locations next year, primarily in the Sun Belt and Northeast, according to CNBC. The retailer’s target is to operate approximately 65 U.S.

Planning 173

Planning Apparel Location Marketing 173

Retail TouchPoints

NOVEMBER 7, 2024

Looking ahead, Instacart will eventually make the pick-to-light functionality available to consumers for the first time via In-Store Mode on the Instacart App and Storefront Pro. This comprehensive approach allows retailers to create cohesive, branded experiences that truly resonate with customers.

Fulfillment 278

Fulfillment Supermarket Grocer Store Operations 278

Inside Retail

MARCH 23, 2025

Dacus, who previously held executive roles at Walmart and Fast Retailing, will succeed Ryuichi Isaka on May 27. Artisan Partners said it would vote against Dacus at the companys upcoming annual general meeting, as well as against Seven & Is vice-president Junro Ito after he failed to secure financing for the management buyout last month.

Finance 263

Finance Store Operations Planning Management 263

Retail TouchPoints

DECEMBER 12, 2024

With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner, CIO and Director at Chemist Warehouse in a statement.

Promotions 269

Promotions Planning Location Management 269

Retail Focus

OCTOBER 17, 2024

Retail Insight , the leading provider of store operations execution software, has announced two senior executive appointments to accelerate its international growth trajectory. Joining Retail Insight is a fantastic opportunity to be part of a dynamic team that is at the forefront of retail innovation,” said Rooken-Smith. “I

Planning 130

Planning Store Operations Marketing Retail Marketing 130

Retail TouchPoints

SEPTEMBER 28, 2023

Convenience store chain Wawa has unveiled its first “next generation” store design, in Henrico, Va., to showcase the company’s focus on designing for efficiency, and has revealed more details on its store expansion plans in Ohio and Kentucky. Wawa unveiled the new store concept on Sept.

Planning 278

Planning Store Operations Location ATS 278

Retail TouchPoints

DECEMBER 12, 2024

The home improvement retailer also plans to open 10 to 15 stores per year for the next several years. The retailer is working with both new sellers and existing suppliers to populate its new marketplace, with plans to include products at a range of price points designed to appeal to both value-oriented and more affluent customers.

Fulfillment 287

Fulfillment Planning Location ATS 287

Retail TouchPoints

NOVEMBER 21, 2022

The retailer aims to create a consumer-driven demand engine by growing its ecommerce operations while adjusting its global operations, including halting a planned expansion into Japan. Global Operations Focus on Fewer Banners. 18 call with investors. Our current omnichannel customers in the U.S.

Planning 304

Planning Store Operations Returns Marketing 304

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. Over the past five years, we have opened 9,000 stores — 7,000 of which were outside of the U.S.,” in fiscal 2024, with an ultimate long-term goal of 20,000 U.S.

Planning 278

Planning Returns Marketing Accounting 278

Retail TouchPoints

APRIL 17, 2025

Michaels is stepping into the gap left by the recent demise of Party City with plans to add 500 new party supply products, additional balloon options and enhancements to its in-store events. The party supplies assortment enlargement, both in stores and online, will begin in August 2025.

Accessories 260

Accessories Planning Shopping Store Operations 260

Retail TouchPoints

JUNE 28, 2023

Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement.

Planning 277

Planning Location Merchandise Store Store Operations 277

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc.

Planning 264

Planning Marketing Location Shopping 264

Retail TouchPoints

MARCH 18, 2024

Despite these statistics, many retailers still don’t have functional workplace violence plans. If they do have a plan, it’s likely that it hasn’t been recently updated, and many employees may not know it exists. My role at Acuity is to help retailers with these types of undertakings. Additionally, the U.S.

Planning 279

Planning Loss Prevention Management Location 279

Retail TouchPoints

MARCH 25, 2025

Searches for Coachella start spiking at the beginning of the year on Pinterest and nearly half of those searches are driven by Gen Z, said Sara Pollack, VP of Global Consumer Marketing at Pinterest in a statement. This gives us an early peek into what trends are likely to pop this festival season.

Fashion 162

Fashion Planning Accessories Consumer 162

Retail TouchPoints

DECEMBER 13, 2024

Primark plans to put even more time and money into its U.S. The apparel and accessories retailer has signed five new leases for stores throughout the Southern and Midwest U.S., The retailer plans to open stores in: Castleton Square Mall in Indianapolis, Ind.; store count to 29 across 12 states. expansion in 2025.

Planning 263

Planning Location Accessories Apparel 263

Retail TouchPoints

JANUARY 23, 2025

Regional grocery chain Wegmans has partnered with Uber Eats to offer on-demand delivery from stores in Massachusetts, Maryland, Virginia, North Carolina, New Jersey and Washington, D.C. this month, with plans to add locations in New York, Pennsylvania and Delaware in February.

Supermarket 276

Supermarket Location Planning Marketing 276

Retail TouchPoints

JANUARY 23, 2025

Following a raft of stores closures in 2024, retail advisory firm Coresight Research predicts that closures will escalate further this year, to approximately 15,000. Store openings are expected to remain steady at approximately 5,800 (compared to 5,970 in 2024), but that would still represent a net loss of more than 9,000 stores.

Customer Experience 279

Customer Experience Consumer Shopping Planning 279

Retail TouchPoints

FEBRUARY 24, 2025

The layoffs come after Niccols January announcement that the coffee retailers leaders were taking a careful look at how its support teams are organized. Starbucks will cut 1,100 support jobs and several hundred additional open and unfilled positions, according to a letter from CEO Brian Niccol to employees.

Accounting 265

Accounting Returns Planning Store Operations 265

Retail TouchPoints

SEPTEMBER 3, 2024

Academy Sports + Outdoors has revealed the locations of the nine new stores it plans to open this fall, bringing it closer to the goal the retailer set in March : to open up to 17 new stores during its FY 2024, which began in February 2024. Academy already has opened three locations since the beginning of its fiscal year.

Planning 276

Planning Outdoor Apparel Location 276

Retail TouchPoints

NOVEMBER 20, 2024

Petco has introduced a new “Welcome to the family” program, available at stores beginning Nov. Chewy Claus is dedicated to spreading joy during the happiest time of the year,” said Orlena Yeung, Chief Brand Officer at Chewy in a statement. When we received thousands of letters from pets asking for homes, we knew we had to help.

Location 272

Location Planning Management Shopping 272

Retail TouchPoints

NOVEMBER 27, 2024

The Lasting Effect of In-Store Events Successful in-store marketing today springs from the idea that there is more to a shop than its retail space. Regardless of whether your goal is to drive sales for a specific season or boost footfall at a one-off event, you can plan a calendar of initiatives to suit your schedule.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

FEBRUARY 5, 2025

Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase. It provides a detailed view of the customers shopping process, helping retailers understand how customers interact with their brand at every stage.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. A second store at another Westgate property is slated to follow later in 2025. It would be waterproof gear, outerwear and anything with a penguin on it.

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

SEPTEMBER 29, 2023

WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. Retail Group.

Planning 299

Planning Specialty Retailers Shipping Returns 299

Retail TouchPoints

JUNE 29, 2023

“We wanted to make a fun, dynamic place for party hosts to find everything they needed in one place while being inspired by new ideas and products they might not have tried yet,” said Aspen Stough, Director of Digital Merchandising at Shipt in a statement.

Planning 278

Planning Payment Services Store Operations Customer Experience 278

Retail TouchPoints

OCTOBER 5, 2023

Luxury travel retailer DFS Group is planning to open DFS Yalong Bay, a retail and entertainment destination, in Sanya, Hainan, China by 2026. An estimated 16 million visitors per year are expected at the site by 2030, which is forecast to create sizeable economic opportunities in Yalong Bay, according to DFS Group.

Planning 264

Planning Jewelry Fashion Marketing 264

Retail TouchPoints

DECEMBER 16, 2024

Toys R Us continues to captivate customers around the world, and we are thrilled to partner with a strong wholesale and retail operator like Cotton Candy International to introduce this beloved brand of families to Latin America for the very first time, said Stanley Silverstein, Chief Commercial Officer at WHP Global in a statement.

Wholesale 265

Wholesale Location Shopping Marketing 265

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; Mall at Prince George’s in Hyattsville, Md.; The retailer currently operates 24 stores across nine states, with plans to create a 60 -store footprint in the U.S.

Planning 264

Planning Location Fashion Consumer 264

Retail TouchPoints

MAY 22, 2023

To combat retail theft, NYC Mayor Eric Adams, alongside other city and state leaders, announced a comprehensive plan on May 17, 2023 that will bring together increased law enforcement efforts and enhanced social service programming and resources to prevent shoplifting across the city.

Planning 279

Planning Kiosk Management Consumer 279

Retail TouchPoints

OCTOBER 30, 2024

Prior to the birth of our children, she was an expected part of our family whether at home or on the go. These days, when we plan to leave the house, the first thing I think about is, should we/could we bring the dog? Some people, like my husband, may decide not to go at all if the dog can’t come. Can I Bring My Pet?

Outdoor 287

Outdoor Planning Store Operations Customer Experience 287

Retail TouchPoints

NOVEMBER 1, 2024

with the opening of its first Texas store next month and plans for four more locations in the state. Primark also signed a contract to open a flagship store in midtown NYC’s Penn District last month. The new store, located at La Plaza in McAllen, Texas, will feature 37,000 square feet of selling space when it opens Dec.

Apparel 278

Apparel Location Planning ATS 278