Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. For example, let’s look at NBC’s Sunday Night Football, the top-ranked show in primetime for 13 years straight.

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Retail TouchPoints

NOVEMBER 13, 2023

17 at Minnesota’s Mall of America, just in time for the holiday season. brick-and-mortar fleet, which also includes another flagship in New Jersey’s American Dream mall , as well as 452 shop-in-shops at Macy’s stores across the country. Retail Group , and also plans to open airport and cruise ship locations next year.

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Shipping Shopping Location Planning 273

Retail TouchPoints

JANUARY 5, 2024

The technology will help Aldi centralize global shipping volume, increase cost transparency and improve its control over the movement of goods throughout the supply chain, as well as develop a strategic ocean freight procurement strategy. In the U.S.,

Shipping 273

Shipping Management Planning ATS 273

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business.

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Planning Shipping Returns Customer Retention 290

Retail TouchPoints

MARCH 31, 2023

From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10. And this is just the first of in a series of shopping events Wish has planned for 2023. Now the platform is launching its first major sales event , dubbed “330” or “Wishmas.”

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Retail TouchPoints

OCTOBER 23, 2024

Prime Members Save on Gas, EV Charging Discounts Coming in 2025 Image courtesy Amazon Amazon is looking to give grocery and warehouse retailers a run for their money with its newest Prime membership benefit — Prime members can now save 10 cents per gallon at approximately 7,000 BP , Amoco and AM/PM gas stations across the U.S.

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Merchant Services Fulfillment Shipping Jewelry 258

Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. “We’ve cooperated fully, and the government’s allegations don’t reflect the reality of safety at our sites. .

Planning 284

Planning ATS Shipping Location 284

Retail TouchPoints

SEPTEMBER 29, 2023

The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. No information about the number of planned stores or their opening dates was available. Retail Group.

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Planning Specialty Retailers Shipping Returns 293

Retail TouchPoints

JANUARY 9, 2025

[Editors note: I sat down with the folks at PAN, our co-host for an exclusive event that will take place Monday, Jan. at KYMA at Hudson Yards, to discuss a few of the key trends retail will be grappling with in 2025 for this blog post. Read on to take a look at the issues we plan to watch and cover onRetail TouchPoints.

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Social Commerce Promotions Consumer Shipping 284

Retail TouchPoints

JULY 12, 2024

For example, Floor & Décor faces several forecasting and inventory planning challenges because one of its core products, flooring, is usually only purchased twice in an average consumer’s lifetime. Floor & Décor also prides itself on having a large in-stock selection at its more than 225 stores.

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Planning Customer Experience Shipping Location 271

Retail TouchPoints

FEBRUARY 26, 2025

Because a problem in one area of your business can cause security or fraud issues in another, it can be helpful to take an end-to-end look at your security and fraud prevention practices to identify gaps and make improvements. Ask for documentation of suppliers data security practices and incident response plans. Vendor communication.

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Payment Services Returns Accounting Shipping 232

Inside Retail

FEBRUARY 17, 2025

Marcus Ng, regional head of air freight, Asia Pacific, at AP MllerMaersk, notes that the Sea-Air option where some products are shipped rapidly by air and others less quickly by ocean has been particularly attractive to some lifestyle apparel retailing customers. In many cases, they are mixing air and sea freight solutions.

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Shipping Apparel Marketing Returns 147

Retail TouchPoints

FEBRUARY 25, 2025

Will the item purchased arrive on time and as planned? Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. Every country has its own unique address formats, and inconsistencies can lead to costly errors in cross-border shipping. How easy is it to complete a purchase?

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Merchant Services Payment Services Supply Chain Management Shipping 175

Inside Retail

JANUARY 6, 2025

Among Amazon shoppers in the UK, 70 per cent now shop there at least once a month, while 17 per cent use the online marketplace weekly. Critical to its success has been driving the uptake of Amazon Prime membership, which stands at more than 19 million subscribers a month in 2024, driving frequency and stickiness of shoppers.

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Retail TouchPoints

FEBRUARY 28, 2023

These facilities are significantly smaller than traditional fulfillment centers but are designed to prepare items for immediate delivery — and Amazon is poised to expand from 45 same-day sites (as of 2019) to at least 150 in the next several years, according to MWPVL International. for orders under $25. per package, compared to $1.75

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Fulfillment Planning Shipping Location 320

Retail Focus

JANUARY 8, 2025

The season also marked the continuation of trends first seen during Black Friday and Cyber Monday sales, with Black Friday setting the tone for a practical and planned-out festive period. Early promotions captured a significant share of the festive budget, allowing consumers to plan purchases while taking advantage of discounts.

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Consumer Home Furnishings Drop-Shipping Beauty and Health 147

Retail TouchPoints

JULY 3, 2024

From July 15 to July 17, 2024 (the same days as Prime Day) Bookshop.org will offer free shipping on all orders, and customers with purchases over $100 also will receive a free tote bag. “In Our pitch now is that sometimes there are more important things than money and speed.

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Planning Shipping Consumer Shopping 261

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. Amazon plans to eventually offer the service to merchants who don’t sell on its marketplace or use FBA.

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Fulfillment Merchant Services Shipping ATS 273

Inside Retail

JULY 13, 2023

The brand has a range of partnerships in the works, and recently opened its first domestic flagship – a 167sqm store at Chadstone Shopping Centre, showcasing new trends and styles, and introducing new customers to the vintage brand. At the end of April last year, the keys changed hands to the current operating partner, Brand Collective.

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Planning Wholesale Shipping Location 246

Inside Retail

JULY 4, 2023

CouriersPlease CEO, Richard Thame, said the data supports that Australians are “feeling the pinch” at the moment and are becoming increasingly “price-conscious” and “value-driven”.

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Planning Shipping Consumer ATS 246

Inside Retail

AUGUST 19, 2024

However, Temple & Webster plans to join the club by investing in technology to scale and gain a competitive advantage. The business has already deployed its own internally developed AI solutions to power multiple touch points, including product recommendations, on-page content, search, and shipping cost estimates. “In

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Planning Net Profit Shipping Marketing 262

Retail TouchPoints

FEBRUARY 17, 2025

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. The worker simply confirms each action verbally, keeping their hands and eyes free to pick the item.

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Fulfillment Inventory Turnover Apparel Shipping 209

Retail TouchPoints

MARCH 6, 2023

Amazon reportedly plans to close eight Amazon Go convenience stores as part of a larger restructuring of its physical footprint , according to CNBC. The latest project involves the construction of three 22 -story office buildings and is part of overall plans to spend $2.5 Department of Transportation’s National Roadway Safety Strategy.

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Planning Location Shipping Fulfillment 273

Inside Retail

FEBRUARY 11, 2024

During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. Its 10th store will open at Sunshine Plaza on March 10, and its 11th store at Pacific Fair on May 4. It also took home the award for outstanding growth.

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Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

APRIL 22, 2022

Citing challenging macro-economic dynamics and “execution challenges” at the Old Navy brand, Gap Inc. Same-store sales at Old Navy were flat compared to 2019 in the fiscal fourth quarter, reported in March. The company is clearly also hoping a leadership change will help to right the Old Navy ship. “As

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Drop-Shipping ATS Shipping Promotions 270

Inside Retail

JULY 19, 2023

At that time, she said that uniforms were typically generic – involving polos or white shirts and black aprons. We talk about our online store as a window to the world, and we now ship to over 80 countries,” Rodgers said. “I That’s a key part of our strategic plan over the next few years.

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Planning Telecommunications Fashion Wholesale 246

Retail TouchPoints

FEBRUARY 13, 2025

Speed to market matters, and native AI systems can upload data at scale and validate it to ensure accuracy, all in near-real time. For example, accurate, real-time data can help ensure that merchandise financial planning has the information it needs to meet its target margins. What if youre not ready to replace a legacy PIM?

Planning 175

Planning Grocer Marketing Advertising 175

Retail Focus

DECEMBER 16, 2024

The team at fulfilmentcrowd – a global logistics platform for high- growth omnichannel brands – share insight into tech and its role in delivering peak season profitability. Lee Thompson, CEO at fulfilmentcrowd commented: In the Golden Quarter the need to concurrently serve both retail and DTC amplifies the problem.

Supply Chain Management 147

Supply Chain Management Promotions Shipping Planning 147

Retail TouchPoints

OCTOBER 4, 2022

The company’s discounted Prime membership has received a new name — Prime Access — and allows those who qualify to register for the service at a monthly rate of $6.99 The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts.

Payment Services 274

Payment Services Shipping Planning Consumer 274

Retail TouchPoints

FEBRUARY 6, 2025

Distance and concerns like shipping complexity become an afterthought, and platforms are increasingly setting a high bar for reputable merchants that can fulfill products in a timely manner. Prior to Airwallex, Chiu led strategic growth and product partnerships at Pinterest and Spotify.

Merchant Services 175

Merchant Services Payment Services Social Commerce Shopping 175

Retail TouchPoints

JUNE 28, 2023

Having adequate inventory to ship is job one for any ecommerce business. Knowing how much of each item is in stock at any moment, and forecasting how much inventory is needed, are critical components to holiday fulfillment success. Another basic planning tenet is ensuring ample supplies are ordered for peak season.

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Fulfillment Shipping Inventory Management Planning 271

Inside Retail

AUGUST 15, 2023

Temple & Webster also has plans to achieve $1 billion in annual sales within the next three to five years. It plans to increase its brand spend in the upcoming financial year. Beautiful spaces through AI As part of its plan to gain market share and reach $1 billion in sales, Temple & Webster has invested in its private labels.

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Planning Drop-Shipping Net Profit Returns 246

Retail TouchPoints

AUGUST 7, 2023

There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Approximately 160 of those positions will be in the U.S.,

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Retail Focus

FEBRUARY 4, 2025

For example, when you shop online at Amazon or ASOS, you’ll notice that the recommendations are specific to your browsing and buying behaviour. Predictive analytics provides retailers with a data-driven approach to demand planning and inventory management. It also allows retailers to tailor pricing at an individual level.

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Inventory Management Markdowns Checkout Customer Experience 162

Retail TouchPoints

OCTOBER 3, 2023

It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. It was no longer enough to route orders to a handful of DCs and drop ship vendors.

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Fulfillment Drop-Shipping Shipping Markdowns 281

Retail TouchPoints

OCTOBER 4, 2021

4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning. For its part, Walmart plans to hire 150,000 new U.S. Beginning Oct. 10, coinciding with the launch of Target Deal Days Oct.

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Shopping Finance Promotions Consumer 322

Retail TouchPoints

JUNE 25, 2024

Later this year, Foot Locker plans to upgrade its mobile app, adding real-time launch updates with a “Heat Monitor” for members to monitor and track pre-launch hype, upgraded search and filtering capabilities, streamlined sign-in with biometric authentication and seamless integration with the FLX Rewards program.

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Drop-Shipping Planning Shipping Returns 255