Retail TouchPoints

MARCH 15, 2023

Five Below has promoted CFO and Treasurer Kenneth Bull to the role of Chief Operating Officer, where he will focus on achieving the company’s Triple Double growth goals by optimizing its talent, systems and processes. Prior to joining Five Below, Bull served in senior finance roles at other retailers, including Urban Outfitters. “I

Planning 244

Planning Finance Promotions Location 244

Retail TouchPoints

SEPTEMBER 11, 2023

Rent the Runway has lowered its revenue expectations for 2023, now saying it plans to at least match 2022 revenues of $296.4 We made significant progress in Q2 across the bottom line, exceeding our profitability guidance, and with Adjusted EBITDA margins hitting a historic high at 10.2%. 8, 2023. “We

Planning 229

Planning Promotions Marketing Spend Marketing 229

Retail TouchPoints

MARCH 31, 2023

And this is just the first of in a series of shopping events Wish has planned for 2023. As an operating partner at one of Wish’s longest-running investors, GGV Capital , Yan has long had an insider’s view of the business. Joe Yan, CEO, Wish Central to Wish’s turnaround effort has also been a drawn-out reshuffling of its C-suite.

Planning 311

Planning Consumer Shipping Shopping 311

Retail TouchPoints

MAY 17, 2024

Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year. Plank was reinstalled as President and CEO in March.

Planning 207

Planning Wholesale Promotions Returns 207

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 293

Loss Prevention Planning Customer Experience Inventory Management 293

Retail TouchPoints

MAY 3, 2024

Well-being and beauty are intrinsically connected and fundamental to who we are as a company,” said Jodi Caro, General Counsel, Chief Risk and Compliance Officer at Ulta Beauty in a statement. More than 91% of our associates and the majority of our guests are women; we’re also seeing teens engaging with beauty early on.

Beauty and Health 237

Beauty and Health Promotions Planning Customer Experience 237

Retail TouchPoints

MARCH 21, 2024

That’s why retailers must find ways to optimize their cloud resource planning strategies ahead of a time of demand. Scalability Is Key One key aspect of effective cloud resource planning is being able to dynamically scale infrastructure. Here are three key components of a well-managed ecommerce cloud strategy. So Who’s Doing It Well?

Planning 195

Planning Customer Experience Management Promotions 195

Retail TouchPoints

SEPTEMBER 23, 2024

presidential election, inflationary pressures and fluctuating interest rates, retailers must adopt a more refined, agile and data-driven approach to pricing and promotions. Fine-Tune Competitive and Promotion Strategies Retailers need to first identify key categories or regions that drive traffic, build baskets and boost profits.

Promotions 144

Promotions Markdowns Planning Retailing Pricing 144

Retail TouchPoints

SEPTEMBER 18, 2023

She will succeed current President Jean-André Rougeot, who plans to retire in April 2024, at which time Patrick will become the CEO of Sephora North America — the beauty retailer’s first female CEO.

Promotions 227

Promotions Planning Management Store Operations 227

Retail TouchPoints

FEBRUARY 6, 2023

Instead of preemptively cutting back, many are planning to spend more this year. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide. This trend is even more pronounced among CEOs in the U.S.

Planning 240

Planning Payment Services Checkout Fulfillment 240

Retail TouchPoints

JULY 12, 2024

The platform plans to soon announce a partnership to bring “the most successful crowdfunding projects to physical locations.” To promote its new expanded service, Indiegogo is also lowering its platform fees to 4% for crowdfunding campaigns through the rest of 2024.

Planning 191

Planning Promotions Location Marketing 191

Inside Retail

AUGUST 15, 2023

Temple & Webster also has plans to achieve $1 billion in annual sales within the next three to five years. The brand has also increased its promotional activity and marketing investment. It plans to increase its brand spend in the upcoming financial year. We’re not planning to do any mass cost reduction.

Planning 246

Planning Drop-Shipping Net Profit Returns 246

Retail TouchPoints

OCTOBER 3, 2024

Hosted by Andrea Marquez and featuring Jamie Siminoff, creator of Ring, the podcast will give a behind-the-scenes look at what it takes to pitch, win and grow a thriving business. Buy It Now winners will reveal how they plan to invest their prize money and will provide guidance to help other founders on their entrepreneurial journey.

Promotions 212

Promotions Planning Shopping ATS 212

Retail TouchPoints

MAY 16, 2024

Patients waiting for organ transplants now can prepare for surgery at home, something that used to require a two- to three-week hospital stay. Smart data analytics yields this understanding at scale. Bespoke statement designs and calls to action also promote faster payments. The retail healthcare industry is exploding.

Payment Services 207

Payment Services Promotions Consumer Finance 207

Retail TouchPoints

OCTOBER 22, 2024

The key is understanding what CX looks like at each stage and establishing a CX strategy built to adapt as the business grows from one stage to the next. At this stage, having an adaptable CX strategy in place is crucial. Adaptable CX strategies can address specific needs at different business stages and across sectors.

Payment Services 231

Payment Services ATS Customer Experience Boutique 231

Retail TouchPoints

JULY 3, 2024

We want to preserve a world where in 50 years you and your kids can still shop at your local bookstore, and the ecosystem around books can still be strong and thriving and balanced.” Our pitch now is that sometimes there are more important things than money and speed.

Planning 244

Planning Shipping Consumer Shopping 244

Retail TouchPoints

JANUARY 6, 2023

Consumers are a little more cautious,” said Steve Rogers, Managing Director at Deloitte in an interview with Retail TouchPoints. “ The challenge for retailers is understanding where their customers will be six months from now and positioning their inventories, promotional plans and overall business outlook accordingly.

Payment Services 315

Payment Services Promotions Consumer Inventory Management 315

Retail TouchPoints

MARCH 1, 2023

There are some different creative tactics that cash businesses like lotteries can incorporate into their digital marketing efforts to interact with customers and build interest to drive sales at the right moment. adults purchases a lottery ticket at least once annually — and one in eight buys one at least once a week.

ATS 250

ATS Advertising Consumer Marketing 250

Inside Retail

DECEMBER 2, 2024

Whether managing risk and compliance, retail media, marketing campaigns or allocating staffing resources, retailers are under growing pressure to meet the evolving needs of their consumers and stay ahead of competitors in a market flooded with promotions and campaigns. “It Has the promotion been launched on TikTok?

Planning 130

Planning Point of Sale Promotions Management 130

Inside Retail

MAY 31, 2023

At the same time, they should align with the retail brand. A look at July’s interiors. While events and promotions can help drive foot traffic and increase sales, they do take a lot of time and effort so it’s important to get the planning and execution right. What will most appeal to the market you are pursuing?

Store Layout 334

Store Layout Promotions Customer Experience Marketing 334

Retail TouchPoints

JANUARY 30, 2023

The cuts are part of Foot Locker’s plans to “simplify the business” and put a greater emphasis on omnichannel operations, according to CEO Mary Dillon. The strategy was announced in November 2022 and included plans to reduce the number of global banners the company operates, including winding down two joint ventures in Europe.

Planning 291

Planning Promotions ATS 291

Retail TouchPoints

DECEMBER 12, 2024

With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner, CIO and Director at Chemist Warehouse in a statement.

Promotions 201

Promotions Planning Location Management 201

Inside Retail

JUNE 7, 2024

Australian online furniture retailer Temple & Webster is tapping into the next generation of industrial designers to ensure it remains at the forefront of product innovation. As a result of the partnership, two of the students are now interns at Temple & Webster. The collaboration with UNSW is one way he aims to do so.

Planning 188

Planning Promotions Marketing ATS 188

Inside Retail

NOVEMBER 18, 2024

Located at 31-33 Knox Street, the new store features a curated selection of menswear and womenswear collections, including tailored jackets, modern denim, outerwear, accessories, and footwear. ” The new store offers exclusive promotions, including gifts with purchases and complimentary beverages during the opening week. .

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Accessories Promotions Location Planning 264

Inside Retail

JANUARY 5, 2025

At opposite ends of the political spectrum, the National Party and the Greens both argued that divestment provisions should be incorporated into federal competition laws to ensure fair trading with suppliers and consumers. and a low point of $15.24, albeit edging close to the higher mark at years end. In comparison, Coles posted a $1.11

Consumer 246

Consumer Supermarket Promotions Net Profit 246

Retail TouchPoints

NOVEMBER 7, 2024

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts, and is generally pivoting marketers’ planning calendars. How will this ultimately impact marketers’ planning calendars, now that we’re past Halloween? How can brands make this a reality?

Marketing 243

Marketing Promotions Consumer Advertising 243

Retail TouchPoints

OCTOBER 26, 2023

At the same time, another group in the company wanted to begin offering advertising on The Home Depot website, “so we came together, because it would have been silly to develop two separate ad programs,” Babcock explained in an interview with Retail TouchPoints. “ As a result, our media offering grew on-site and off-site at the same time.

Planning 252

Planning Advertising Marketing Returns 252

Retail TouchPoints

DECEMBER 12, 2023

In addition to this timing variation, over 60% of shoppers plan to do their browsing online, yet 85% expect to buy at least one product in a store. In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact?

Markdowns 246

Markdowns Retailing Pricing Promotions Fulfillment 246

Retail TouchPoints

NOVEMBER 6, 2024

Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network.

Location 242

Location Grocer Promotions Supermarket 242

Retail TouchPoints

SEPTEMBER 16, 2022

The free-to-play strategy card game already boasts more than half a million members and hopes the GameStop promotion will bring in even more. The “Gods Unchained” promotion is the latest in a series of moves by the retailer to create new relevance for its customers with Web3-centered offerings.

Promotions 261

Promotions Planning Marketing ATS 261

Retail TouchPoints

JANUARY 9, 2025

[Editors note: I sat down with the folks at PAN, our co-host for an exclusive event that will take place Monday, Jan. at KYMA at Hudson Yards, to discuss a few of the key trends retail will be grappling with in 2025 for this blog post. Read on to take a look at the issues we plan to watch and cover onRetail TouchPoints.

Social Commerce 249

Social Commerce Promotions Consumer Shipping 249

Inside Retail

APRIL 10, 2024

By identifying new trends in how consumers are making purchase decisions around promotional discounts and impulse purchases, retailers can meet the consumer where their budget is and potentially bend it. This shift in shopping behaviour is not particularly surprising for retailers but it does present a unique marketing challenge.

Promotions 246

Promotions Consumer Checkout Shopping 246

Inside Retail

SEPTEMBER 24, 2024

Paul Faulkner, senior VP and MD at Mattel Asia Pacific, spoke with Inside Retail about the company’s vision to conquer the burgeoning market. Inside Retail: Can you elaborate on Mattel’s plans to expand its retail presence in Asia Pacific? Paul Faulkner: At Mattel, we want to be a growth partner in the region.

Consumer 277

Consumer Planning Promotions Marketing 277

Retail TouchPoints

SEPTEMBER 12, 2024

During the upcoming Retail Strategy & Planning Series , experts will explore these trends further to identify top tips and tactics for driving holiday sales results. Click here to register for the week-long Retail Strategy & Planning Series, which begins on Sept. In the key grocery category, Placer.ai A recent Placer.ai

Merchant Services 287

Merchant Services Returns Consumer Planning 287

Inside Retail

FEBRUARY 8, 2024

per cent at the end of FY23. Like many retailers, we have had to contend with inflationary pressures and greater promotional cadence, which has had an impact on profits,” said King. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

MARCH 27, 2023

Healthcare providers can now leverage a suite of digital tools from Instacart that are designed to enhance collaborative care, promote healthy choices and deliver nutritious food to patients and their families, particularly those living in food deserts or needing a medically restricted diet. “We

Promotions 294

Promotions Planning Shopping Management 294

Retail TouchPoints

JANUARY 6, 2025

Introducing tariffs on consumer goods could further escalate prices, reigniting inflation at a time when consumer budgets are already stretched painfully thin. Incremental price increases on inelastic goods can protect margins, while promotions on elastic goods can sustain demand. Weakened consumer spending is another factor to watch.

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Apparel Consumer Payment Services Promotions 240