Retail TouchPoints

NOVEMBER 6, 2024

Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network.

Location 278

Location Grocer Promotions Advertising 278

Retail TouchPoints

JUNE 27, 2024

Convenience store retailer Alimentation Couche-Tard will promote current COO Alex Miller to CEO and President, effective Sept. The board and I have been planning for an orderly and seamless succession for several years, and we have carefully assessed the process and possible candidates.

Promotions 263

Promotions Planning Marketing ATS 263

Inside Retail

NOVEMBER 18, 2024

Located at 31-33 Knox Street, the new store features a curated selection of menswear and womenswear collections, including tailored jackets, modern denim, outerwear, accessories, and footwear. ” The new store offers exclusive promotions, including gifts with purchases and complimentary beverages during the opening week. .

Accessories 264

Accessories Promotions Location Planning 264

Retail TouchPoints

NOVEMBER 27, 2024

Transforming the square feet at your disposal into an attractive place for people to browse and buy is nothing new, but given the demand for omnichannel experiences there’s increasing pressure to maximize in-store engagement while acknowledging that many consumers will still prefer to buy online. Retail experiences work all year round.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

MARCH 7, 2025

Supplement Existing Price Promotions Service providers can add a digital incentive to an existing discount promotion to get even more traction with customers. Reward Actions Both Before and After the Purchase Discounts tend to be a one-and-done proposition, effectively beginning and ending at checkout.

Payment Services 262

Payment Services Promotions Checkout Planning 262

Retail TouchPoints

APRIL 10, 2024

Pet Valu will deploy solutions from Relex to enhance pricing and promotions planning processes in its 780+ retail locations across Canada as well as its digital channels. Consumers’ needs for their four-legged family members are continually changing, and Relex can help Pet Valu understand and plan for those demand shifts.”

Promotions 259

Promotions Planning Management Location 259

Retail TouchPoints

MARCH 17, 2025

This has prompted the beauty retailer to present a cautious 2025 outlook and add new details to the Ulta Beauty Unleashed transition plan, including an online marketplace. Despite a solid Q4 and FY 2024 overall, the company saw net sales drop slightly in Q4, which ended Feb. Net sales were down 1.9% in Q4 to $3.5 billion, compared to $3.6

Planning 147

Planning Marketing Promotions Management 147

Retail TouchPoints

FEBRUARY 5, 2025

Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase. It provides a detailed view of the customers shopping process, helping retailers understand how customers interact with their brand at every stage.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Inside Retail

JANUARY 28, 2025

According to the company, the key initiatives of its three-year strategy include improving the quality of earnings through promotional events, accelerated growth of owned brands, and operating cost and working capital efficiencies. The company plans to open four to six additional locations later this year.

Promotions 266

Promotions Location Planning Management 266

Retail TouchPoints

DECEMBER 19, 2024

Nicholsons career also has included stints at Walmart, SuperValu and Winn-Dixie. In his new position, Nicholson will be responsible for merchandising strategy, category management, promotional planning and execution and pricing at the retailer, which operates more than 350 supermarkets in New England and the mid-Atlantic.

Shopping 265

Shopping Supermarket Promotions Returns 265

Retail TouchPoints

JANUARY 9, 2025

[Editors note: I sat down with the folks at PAN, our co-host for an exclusive event that will take place Monday, Jan. at KYMA at Hudson Yards, to discuss a few of the key trends retail will be grappling with in 2025 for this blog post. Read on to take a look at the issues we plan to watch and cover onRetail TouchPoints.

Social Commerce 289

Social Commerce Consumer Promotions Shipping 289

Wiser

NOVEMBER 11, 2024

Promotional compliance is a critical driver of in-store success, yet many brands struggle to accurately track whether their promotions are executed as planned—or fail to track them at all. Issues like missing promotional signage, misplaced products, or incorrect pricing can severely impact a campaign’s effectiveness.

Promotions 78

Promotions Point of Sale Location Planning 78

Inside Retail

FEBRUARY 26, 2025

According to the brand, Mansergh’s appointment comes at a time of “significant momentum” for the company, which has had tremendous expansion in major international markets. Under Rebecca’s direction, the brand is planning an ambitious expansion in the US, with multiple shop openings planned for major areas this year.

Fashion 264

Fashion Promotions Planning Shopping 264

Retail TouchPoints

JANUARY 6, 2025

Introducing tariffs on consumer goods could further escalate prices, reigniting inflation at a time when consumer budgets are already stretched painfully thin. Incremental price increases on inelastic goods can protect margins, while promotions on elastic goods can sustain demand. Weakened consumer spending is another factor to watch.

Apparel 278

Apparel Consumer Payment Services Promotions 278

Retail TouchPoints

NOVEMBER 7, 2024

Instacart also is planning to extend pick-to-light to its Caper Carts smart carts, which will enable customers to have shelf labels flash for items — whether from their shopping list or an ad or coupon they see — directly from their cart. “We

Fulfillment 278

Fulfillment Supermarket Grocer Store Operations 278

Inside Retail

JANUARY 5, 2025

At opposite ends of the political spectrum, the National Party and the Greens both argued that divestment provisions should be incorporated into federal competition laws to ensure fair trading with suppliers and consumers. and a low point of $15.24, albeit edging close to the higher mark at years end. In comparison, Coles posted a $1.11

Consumer 246

Consumer Supermarket Promotions Net Profit 246

Retail TouchPoints

FEBRUARY 14, 2025

Thats especially important when todays media-savvy consumer understands the difference between paid-for promotions and editorial reviews. Weve used data points to get beauty brands over 100 pieces of coverage with SEO benefit in a few weeks, in the likes of Glamour and Grazia , without a single promotional deal or sample circulated.

Beauty and Health 232

Beauty and Health Consumer Promotions Planning 232

Retail TouchPoints

MARCH 20, 2024

Former Walmart exec and Jet.com founder Marc Lore and his newest company Wonder Group have raised $700 million from various investors to support its Vision, Capital and People (VCP) plan , which is designed to support the business’ execution and scale, Lore revealed in a LinkedIn post. both of which are scheduled to open this year.

Location 312

Location Planning Promotions Customer Experience 312

Retail TouchPoints

SEPTEMBER 2, 2024

However you look at it, healthy people are at the center of any successful sustainability plan. At Bragg, we review employee compensation annually and ensure that we remain competitive to market. At Bragg, we review employee compensation annually and ensure that we remain competitive to market.

Planning 278

Planning Employee Engagement Promotions ATS 278

Retail TouchPoints

SEPTEMBER 11, 2023

Rent the Runway has lowered its revenue expectations for 2023, now saying it plans to at least match 2022 revenues of $296.4 We made significant progress in Q2 across the bottom line, exceeding our profitability guidance, and with Adjusted EBITDA margins hitting a historic high at 10.2%. 8, 2023. “We

Planning 277

Planning Promotions Marketing Spend Marketing 277

Retail TouchPoints

MAY 17, 2024

Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year. Plank was reinstalled as President and CEO in March.

Planning 272

Planning Wholesale Promotions Returns 272

Inside Retail

JANUARY 14, 2025

Bringing science into the art of selling Enter Macys Bold New Chapter, a multi- layered plan that involves refreshing its product assortment with a slew of new brands, such as the recently launched menswear brand Mode of One, and reshaping the companys entire brick-and-mortar presence. billion and stores numbering 868 globally.

Planning 130

Planning Department Stores Customer Experience Point of Sale 130

Retail TouchPoints

JANUARY 9, 2025

The stores centerpiece is its Dome Tent, where shoppers can lay down and look up at AI-generated content that will take them through a 30 -minute visual journey, featuring natural soundscapes and visuals to take the viewer from day to night. We also promote our Renewed program as an important platform to give our products a second life.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

JULY 12, 2024

The platform plans to soon announce a partnership to bring “the most successful crowdfunding projects to physical locations.” To promote its new expanded service, Indiegogo is also lowering its platform fees to 4% for crowdfunding campaigns through the rest of 2024.

Planning 263

Planning Promotions Location Marketing 263

A1 Retail

NOVEMBER 21, 2024

22 percent of respondents are planning to buy themselves Christmas gifts this year – a figure that climbs to 3 percent % among Gen Z and just 8 percent among Boomers. Gen Z stands out once again as a generation dissatisfied with presents, with a staggering 56 percent admitting to receiving at least one bad gift each year.

Planning 105

Planning Consumer Shopping Promotions 105

Retail TouchPoints

APRIL 15, 2025

Reworking Promotional Strategies Retailers should revisit their promotional strategies to keep customers buying even as costs rise. The EDLP approach builds customer trust and helps shoppers plan their spending more accurately. Product bundling is a fairly common strategy used to enhance perceived value and drive sales.

Promotions 147

Promotions Merchant Services Consumer Planning 147

Retail TouchPoints

MARCH 4, 2025

Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? This capability is particularly important at Lowes, which carries products that can be as light as a single nail or as heavy as a refrigerator. If its a new product, has it been placed in the correct aisle?

Promotions 266

Promotions Management Visual Merchandising Location 266

Inside Retail

NOVEMBER 13, 2024

The shift in focus at AFW from industry insider to mainstream audience is palpable for many fashion veterans beyond just the seating charts being adjusted to prioritise influencers and media outlets focusing on street style happening outside of the runways. To this day, Jam’s AFW runway is a discovery reference for many customers.

Fashion 246

Fashion Consumer Planning Brand Management 246

Inside Retail

DECEMBER 17, 2023

Lotte Duty Free has secured an additional 10-year lease at the Brisbane Airport for an expanded store offering more product categories, effective February 1 next year. In addition, the company said it will use its Korean headquarters to promote tourism to Brisbane and Queensland.

Planning 263

Planning Promotions ATS 263

Retail Focus

NOVEMBER 27, 2024

Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation.

Promotions 289

Promotions Fashion Consumer Marketing 289

Inside Retail

MARCH 25, 2025

However, the legacy footwear retailer has been staging a noteworthy attempt at a comeback with strategic steps, including an updated store of the future design, reimagined customer loyalty program and updated omnichannel operations, largely via the help of AI.

Customer Experience 130

Customer Experience ATS Consumer Fulfillment 130

Retail TouchPoints

MARCH 31, 2023

And this is just the first of in a series of shopping events Wish has planned for 2023. As an operating partner at one of Wish’s longest-running investors, GGV Capital , Yan has long had an insider’s view of the business. Joe Yan, CEO, Wish Central to Wish’s turnaround effort has also been a drawn-out reshuffling of its C-suite.

Planning 338

Planning Consumer Shipping Shopping 338

Retail Gazette

MARCH 14, 2025

Asda chair Allan Leighton has laid down his game plan for turning around the UK’s third biggest grocer and “ regaining customers trust” The supermarket chain saw its like-for-like sales slide 3.4% “There are lots of very good things in Pilsworth and therefore we will look at that very carefully.

Planning 97

Planning Supermarket Grocer Returns 97

Retail TouchPoints

MARCH 21, 2024

That’s why retailers must find ways to optimize their cloud resource planning strategies ahead of a time of demand. Scalability Is Key One key aspect of effective cloud resource planning is being able to dynamically scale infrastructure. Here are three key components of a well-managed ecommerce cloud strategy. So Who’s Doing It Well?

Planning 258

Planning Customer Experience Management Promotions 258

Retail TouchPoints

JANUARY 22, 2025

Some 2025 retail design trends are easy to predict; for example, its a good bet that artificial intelligence (AI) will play a starring (or at least supporting) role. Experience design also can help people make the right choices; for example [by providing] education at the right moment in the shopper journey.

Customer Experience 317

Customer Experience Promotions Visual Merchandising Marketing 317

Retail TouchPoints

DECEMBER 12, 2024

But amidst the traditional marketing blitzes and seasonal promotions, a new force is opening doors to partnerships that wouldnt have been imaginable even a few years ago and quietly reshaping the retail landscape in the process: commerce media. Laura Cosgrove is a seasoned executive with extensive experience in ecommerce technology.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

MAY 16, 2024

Patients waiting for organ transplants now can prepare for surgery at home, something that used to require a two- to three-week hospital stay. Smart data analytics yields this understanding at scale. Bespoke statement designs and calls to action also promote faster payments. The retail healthcare industry is exploding.

Payment Services 262

Payment Services Promotions Consumer Finance 262