Retail TouchPoints

FEBRUARY 6, 2025

They extend to things like livestreams, shoppable content and payment links within Instagram Reels, stories, TikTok videos or Pinterest Pins. When it comes to dependability, at least early on, theyve drawn some ire as close to half of consumers (41%) polled for one study indicated that their related purchases didnt match influencers claims.

Merchant Services 179

Merchant Services Payment Services Social Commerce Shopping 179

Retail TouchPoints

MARCH 7, 2025

For service providers, discounts have additional drawbacks. They can often be difficult to implement, especially for businesses with recurring monthly payments. And they dont really provide the best value for the service provider or the customer. Many dry cleaning customers probably shop at these types of stores.

Payment Services 262

Payment Services Promotions Checkout Planning 262

Retail TouchPoints

DECEMBER 31, 2024

Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment.

Returns 311

Returns Payment Services Shipping Fulfillment 311

Retail Focus

FEBRUARY 6, 2025

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Meeting Evolving Customer Expectations Todays consumers expect personalised service no matter where they shoponline, via an app, or in-store.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Retail Focus

MARCH 20, 2025

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

Payment Services 130

Payment Services Checkout Clienteling Finance 130

Retail TouchPoints

JANUARY 16, 2025

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Retail TouchPoints

JULY 2, 2024

In fact, the financial services firm UBS projects that the market will hit $1.5 It’s also essential to notify customers about any changes in their subscriptions, such as rate increases or service alterations. Streamline Cancellations to Cut Chargebacks One effective way to reduce chargebacks is by simplifying the cancellation process.

Merchant Services 279

Merchant Services Payment Services Accounting Management 279

Retail TouchPoints

NOVEMBER 5, 2024

Picture this: You’re about to buy something online, but the site doesn’t remember who you are, so you go buy your item elsewhere, or just not at all. consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 times per day on average.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Retail TouchPoints

JANUARY 23, 2025

Geekplus robots are now in use at all three of Happy Returns’ Hubs. that, together, process millions of returns every month. Enter Happy Returns, which promises to make the process easier and more cost-effective, both for the retailers that use its service and their customers.

Returns 272

Returns Merchant Services Payment Services Drop-Shipping 272

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

Payment Services 138

Payment Services Fulfillment Department Stores Customer Experience 138

Retail TouchPoints

DECEMBER 18, 2024

Neighbor has since moved on to a new project, but before she did, she took Retail TouchPoints behind the scenes of the year-long undertaking at Clarks to share how her team pulled it off, on time, and the lessons they learned along the way. A separate team at Clarks also was transitioning to a new POS and order management vendor, NewStore.

Payment Services 262

Payment Services Checkout Point of Sale Management 262

Retail TouchPoints

JANUARY 29, 2025

The specialty retailer, which operates 100 stores nationwide, continued operating throughout the bankruptcy and also refinanced short-term debt, significantly reduced previous long-term debt obligations, accessed $40 million in new financing and modified its asset-backed lending facility to add $40 million in upsized capacity.

Payment Services 232

Payment Services Specialty Retailers Finance Customer Experience 232

Retail Focus

FEBRUARY 26, 2025

Research from inclusive payments platform, Ecommpay, has found that merchants place more value on the practical elements of a payment provision than on a personal recommendation or even cost. Over half (57%) of merchant respondents selected functionality as one of their top three criteria when choosing a payment provider.

Merchant Services 147

Merchant Services Payment Services Checkout Accounting 147

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 275

Merchant Services Payment Services Checkout Finance 275

Retail Focus

JANUARY 20, 2025

PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected.

Merchant Services 147

Merchant Services Payment Services Management Planning 147

Inside Retail

JANUARY 6, 2025

Sydney-based wedding dress designer 10 Foster Street needs to pay $51,604 in penalty and back pay entitlements after failing to act on Fair Work Ombudsman’s (FWO) compliance notices. The FWO said that 10 Foster Street did not pay the workers accrued but untaken annual leave employments at the end of their employment.

Payment Services 259

Payment Services ATS Accessories Fashion 259

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. These benefits lead to smoother operations and enhanced customer experiences, which in turn drive sales and satisfaction.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

Merchant Services 330

Merchant Services Payment Services Consumer Location 330

Retail TouchPoints

FEBRUARY 25, 2025

Customers enter the store, select their items and exit, with purchases being automatically processed through their mobile payment method. The solution provider has worked with Verizon on a number of installations, including at events such as the Indy 500.

Checkout 236

Checkout Payment Services Location Returns 236

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services Department Stores Shipping Customer Experience 147

Retail Focus

DECEMBER 9, 2024

Streamlining the payout experience for merchants and other businesses,Ecommpay, the inclusive global payments platform, has launched a new Payouts via Hosted Payment Page facility. Customers can then enter their payment details on the Payment Page to complete the payout.

Merchant Services 147

Merchant Services Payment Services Marketing Management 147

Retail TouchPoints

JANUARY 22, 2025

Your brand has had great success at home, and now you want to duplicate that in additional markets, maybe even expand internationally. What is the tax liability and what process will you use for making payments? Devise a Financial Strategy New markets mean ironing out import tax and payment procedures.

Payment Services 279

Payment Services Point of Sale Shipping Marketing 279

Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.

Payment Services 264

Payment Services Merchant Services Checkout Accounting 264

Retail TouchPoints

OCTOBER 30, 2024

Technology is an Asset for Retailers – But it Introduces More Risk Internet connected devices are at the center of the new customer-retailer experience. Self-service kiosks allow shoppers to take charge. Research shows that more than 90% of cyberattacks and 70% of data breaches begin at the endpoint.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail Focus

MARCH 22, 2025

From decentralisation to revolutionising payment processes in several businesses, smart contracts’ perks are limitless. Smart Contracts and How They Work To fully understand how smart contracts operate, well start with a reference to traditional contracts. Read on for all you need to know.

Payment Services 130

Payment Services Supply Chain Management Inventory Management Shipping 130

Retail TouchPoints

FEBRUARY 26, 2025

Because a problem in one area of your business can cause security or fraud issues in another, it can be helpful to take an end-to-end look at your security and fraud prevention practices to identify gaps and make improvements. Audit the data you share with suppliers to ensure youre not putting sensitive customer data at risk.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Retail TouchPoints

FEBRUARY 7, 2025

In fact, more than three-quarters of B2B companies claim their buyers expect a digitized sales process, according to Deloitte Digital research. However, nearly the same amount ( 71% ) of respondents describe their processes as moderately to extremely manual. Reality 2: The B2B Sales Process is Complex.

Payment Services 279

Payment Services Customer Experience Wholesale Planning 279

Retail Focus

JANUARY 21, 2025

New research commissioned by inclusive global payments platform Ecommpay found that 61% of e-commerce merchants would definitely choose a payment provider based on their commitment to ESG. Payment partners are being chosen based on their sustainability and overall commitment to Equality, Sustainability and Governance.

Merchant Services 147

Merchant Services Payment Services Marketing ATS 147

Retail Focus

MARCH 13, 2025

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Inside Retail

JANUARY 2, 2025

The company previously operated stores in Sydney, NSWs Central Coast, Newcastle and Canberra, according to the Fair Work Ombudsman (FWO). Q Fay Trading, a company operated by Gu and Yang which imported and supplied products to the stores, also received a $44,100 fine. The penalties include a $4.3

Payment Services 255

Payment Services ATS Accessories Fashion 255

Retail TouchPoints

DECEMBER 11, 2024

Amazon has launched a new service Amazon Autos in partnership with Hyundai. While Amazon Autos has initially launched with new Hyundai vehicles only, the service will expand to include additional automotive brands next year, as well as additional cities and features ,such as leasing and expanded financing options. in a statement.

Payment Services 273

Payment Services Finance Checkout Shopping 273

Inside Retail

OCTOBER 27, 2024

billion merger in early November, but in the meantime, Chemist Warehouse is rolling out a new payment system, expanding internationally and creating new marketing partnerships. Changing the payment game Chemist Warehouse announced that it is introducing a QR code payments system to both its online marketplace and 600 stores nationwide.

Merchant Services 243

Merchant Services Payment Services Marketing Shopping 243

Retail TouchPoints

JANUARY 12, 2024

Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in line at the store exit for an associate to check their receipts against the items in their cart. Additionally, AI operating in the background is designed to continually speed up the process.

Payment Services 264

Payment Services Planning Point of Sale ATS 264

Retail TouchPoints

DECEMBER 5, 2024

And process returns of stuff people don’t want! Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? This is one situation you want to avoid at all costs. the fulfillment scenarios really are endless. Keep the stores tidy.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. As evidenced by the data showing U.S.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Inside Retail

APRIL 3, 2025

Retail is at a tipping point in Australia. Many previously manual processes have been automated, enabling staff to spend more quality time with customers. The strategy has increased margins, improved customer experience and optimised internal operations. The main barrier to progress is systems integration.

Payment Services 130

Payment Services Consumer Customer Experience Fulfillment 130

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Management Shopping 354