Retail TouchPoints

NOVEMBER 18, 2024

But on the heels of the biggest shopping season of the year comes a barrage of returned merchandise that will end up sitting idle in warehouses and cut significantly into the bottom line (without a proper resale strategy in place, that is). Ex: outdoor furniture fetches higher pricing in a shallow SKU listing.

Returns 144

Returns Payment Services Target Market Apparel 144

Inside Retail

SEPTEMBER 19, 2023

Outdoor apparel retailer KMD Brands has witnessed an increase in sales and net profit in FY23 on the back of improved performance across all its businesses – with the Rip Curl and Oboz brands achieving record sales. “Customers returned to shopping in stores, with retail store sales increasing 17.5 Sales grew 12.6 per cent to $1.01

Net Profit 264

Net Profit Wholesale Outdoor Returns 264

Retail TouchPoints

JUNE 20, 2023

The store will focus on providing members with access to high-quality used outdoor gear and apparel with a frequently rotating selection. The products will include both typical returns and items received through trade-in programs.

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Outdoor Apparel Returns Location 232

Inside Retail

SEPTEMBER 18, 2023

. “We are excited to present our unique exclusive mix of premium and on-trend brands to elevate customer’s looks from head to toe, including Nude Lucy, Carhartt WIP, Polo Ralph Lauren, Article One, and Stussy to name a few,” said Laura Ghannoum, general manager at Glue Store.

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Fashion Outdoor Returns Planning 290

Retail TouchPoints

MARCH 11, 2021

I think you’re going to have a lot more of that once people return. One direction for some malls is turning underpopulated sections into “digital districts,” where ecommerce pure plays can try their hand at brick-and-mortar retailing in small-format spaces. Outdoor Shopping Centers Should Make the Streets Feel Alive.

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Shopping Outdoor Fulfillment Returns 237

Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods. The auction-based website is now available to consumers in Arizona.

Returns 270

Returns Sporting Goods Accessories Consumer 270

Inside Retail

AUGUST 23, 2021

From switching its focus on hardcore sporting adventures to inspiring joy in the great outdoors, Kathmandu is changing things up as it primes itself for global ambitions. We’re about being more inclusive and making the outdoors more accessible to everybody. Inside Retail: Let’s discuss Kathmandu’s global transformation.

Outdoor 130

Outdoor Planning Beauty and Health Marketing 130

Retail TouchPoints

AUGUST 2, 2021

But at least one pandemic trend is here to stay — purchases of sweats, leggings and all things athleisure spiked in 2020, and sales remain “comfortably strong,” according to Amazon. It’s a stark shift from 2020, when puzzles, gardening tools, cookware, headphones and exercise bikes topped shoppers’ lists.

Outdoor 266

Outdoor Jewelry Accessories Apparel 266

Retail TouchPoints

JULY 28, 2021

The disruption caused by COVID-19 has led to a re-appreciation of relatively compact, walkable neighborhoods, with a mix of uses and opportunities to interact with people outdoors. At a human level, the urban shift signifies behavioral change. We shaped our cities to accommodate cars. Bloomberg , 2020).

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Fulfillment Outdoor Location Shopping 293

Retail TouchPoints

JULY 7, 2021

Service and convenience will be front and center, with easy returns from any channel at the Returns Dropbox, as well as buy online for in-store or curbside pickup all centralized at “The Front Desk at Bloomie’s.” The location also will offer personalization , customization and alteration services.

Jewelry 254

Jewelry Outdoor Returns Accessories 254

Inside Retail

AUGUST 16, 2023

Group online sales fell 12 per cent to $445 million as customers returned to in-store shopping. Camping and outdoor brand Macpac reported a 22 per cent increase in sales to $216 million, supported by an increase in travel and outdoor adventure activities. For the year ended July 1, group sales reached $3.8

Outdoor 246

Outdoor Accounting Returns Consumer 246

Retail TouchPoints

JUNE 14, 2023

As the pandemic fades and the thermometer climbs, more and more people want to get out and find an escape from the pressures of inflation — and outdoor spaces are positioned to provide great, flexible experiences that can fill the bill. Your phone is the first thing you look at in the morning and the last thing you see at night,” said Kampf.

Outdoor 219

Outdoor Beauty and Health Shopping Promotions 219

Retail TouchPoints

DECEMBER 11, 2024

While this longer shopping season may benefit the consumer, it also poses sales tax complications for retailers that can last well into the new year when return season strikes. Complex Returns The holiday shopping season starts earlier than ever but it also ends later than ever for retailers that must handle a high volume of returns.

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Point of Sale Returns Checkout Shipping 211

Inside Retail

JANUARY 23, 2023

Leading outdoor sportswear brand Helly Hansen has unveiled its new concept store at Chadstone Shopping Centre. The Norwegian brand – which is known for its sailing and ski apparel, workwear and outdoors wear – is stocked in high-end retailers, including David Jones and The Iconic, and has over 40 stores across the globe.

Outdoor 223

Outdoor Apparel Returns Marketing 223

Inside Retail

SEPTEMBER 20, 2021

After a difficult start to the year, outdoor group Kathmandu ended FY21 with relatively strong sales growth of 15.1 A recent rebrand, however, has delivered some return to form according to the group. per cent, bringing in $891 million, largely off the back of Rip Curl’s stellar performance and growth in North American shoe brand Oboz.

Net Profit 246

Net Profit Outdoor Wholesale Returns 246

Retail Focus

OCTOBER 25, 2021

Despite travel restrictions, a record number of tickets were sold for the 2021 awards ceremony which took place at Proud Embankment on the 14th of October. The doors opened at 6 PM with a drinks reception hosted by returning Headline Sponsor Kesslers and was attended by a selection of suppliers, designers and a broad range of retailers.

ATS 204

ATS Supermarket Outdoor Fulfillment 204

Retail TouchPoints

APRIL 13, 2022

Authenticated Resale builds on the retailer’s Size Exchange Program, through which customers are allowed a single return on an item from the brand’s core tailoring collection up to one year from the original purchase date. The returned pieces are then processed through Authenticated Resale. Cuyana Enters Circular Fashion.

Apparel 233

Apparel Sporting Goods Returns Outdoor 233

Retail TouchPoints

NOVEMBER 16, 2021

Many of the innovations we’ve seen retailers adopt since the beginning of the pandemic are immersive experiences, and while they may have started as ways to make up for the lack of in-store traffic and sales, they’re now setting the standard for CX in ways that drive differentiation, conversions, sales and loyalty but also decrease returns.

Outdoor 236

Outdoor Customer Experience Returns Fulfillment 236

Inside Retail

JULY 16, 2024

In the latest edition of her Retail Untangled podcast series, Inside Retail’ s Amie Larter talked to Taeressa Fawthrop, chief consumer officer at Team Global Express, a specialist in tailored logistics solutions for online retailers throughout Australia and New Zealand. Transparency is key,” says Fawthrop.

Outdoor 274

Outdoor Returns Checkout Fulfillment 274

Inside Retail

SEPTEMBER 20, 2021

After a difficult start to the year, outdoor group Kathmandu ended FY21 with relatively strong sales growth of 15.1 A recent rebrand, however, has delivered some return to form according to the group. per cent, bringing in $891 million, largely off the back of Rip Curl’s stellar performance and growth in North American shoe brand Oboz.

Net Profit 237

Net Profit Outdoor Wholesale Returns 237

Inside Retail

JUNE 12, 2024

The good news is that they’re also seeing customers returning to physical stores. Outdoor and camping gear wholesaler Darche taps into the same Shopify backend to sell to DTC and B2B customers. About the author: Erik Newcomb is director of merchant success Apac at Shopify.

Merchant Services 264

Merchant Services Payment Services Customer Experience Outdoor 264

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The secret to Target’s success is the retailer’s expertise at utilizing its stores for fulfillment, whether as a staging ground for last mile delivery or an efficient curbside pickup hub. Foot Locker managed solid 6.9%

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Consumer Fulfillment Department Stores Sporting Goods 303

Retail TouchPoints

SEPTEMBER 15, 2021

At its core, “Blend Space” encourages the creation of “resilient, holistic, and human-centered retail experiences.” That is why the team at EPAM Continuum believes that landlords need to be more flexible and focus on creating partnerships with current and potential tenants that encourage agility and innovation.

Outdoor 225

Outdoor Customer Experience Fulfillment Shopping 225

Retail Focus

DECEMBER 14, 2023

Hammerson is pleased to announce a flurry of high-profile new openings at Bullring & Grand Central, the culmination of a transformational year for the Birmingham city centre destination. Sportswear giant Nike has launched its ‘Nike Rise’ concept store, located at the gateway to Bullring and just metres from the iconic steel ‘Bull’.

ATS 147

ATS Outdoor Fashion Location 147

Retail TouchPoints

DECEMBER 1, 2020

That’s why retailers of all sizes and sectors are adopting outdoor digital display technology that can not only locate their curbside pickup zones, but also notify customers and guide them through the process. We’re pulling your order together and should have it out to your car at Stall 4B in three minutes! Welcome back!

Payment Services 223

Payment Services Outdoor Location Shopping 223

Retail TouchPoints

DECEMBER 24, 2021

Masks, pop-up tents on outdoor sidewalks, extra space between fellow diners and touchless service quickly became the norm for food service. At the same time, restaurant owners adopted new processes that allowed them to continue to serve customers during the pandemic. Pandemic-era dining ushered in new elements of a night out.

Payment Services 243

Payment Services Returns Customer Experience Outdoor 243

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. 134% more likely to anticipate making a garden or outdoor purchase.

Home Furnishings 264

Home Furnishings Shipping Outdoor Consumer 264

Retail TouchPoints

SEPTEMBER 5, 2022

Retailing is about maximizing return on the cost of assets — primarily products and service. At a time when brick-and-mortar retailers are facing the dual pressure of still-reduced foot traffic and a challenging economic environment, the need for them to also identify how to better monetize assets for incremental revenue is critical.

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Advertising Kiosk Outdoor Accounting 237

A1 Retail

JANUARY 7, 2025

These tubs cannot always be recycled at kerbside waste collections, so the network of pubs provide convenient drop-off points for customers looking for a recycling solution and doing their bit for the environment. This is an example of Greene King offering sustainable choices to its customers.

Returns 97

Returns Outdoor Management ATS 97

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. Community, belonging and entertainment will be at the height of retail,” he said. “As That is just the way we are.

Visual Merchandising 242

Visual Merchandising Outdoor Location Customer Experience 242

Retail TouchPoints

JULY 21, 2023

“It’s hard not to get really excited about the potential with generative AI — it’s going to transform every industry,” said Amy Eschliman, Managing Director of Cloud Retail Industry Solutions at Google in an interview with Retail TouchPoints. There’s plenty more ecommerce inspiration where that came from!

Returns 216

Returns Consumer Outdoor Shopping 216

Retail TouchPoints

JUNE 18, 2020

Wisconsin, for example, has issued orders that allow non-essential businesses to reopen, but restrict their capacity to just five customers at a time. Walmart stores are allowing in only five customers for every 1,000 square feet , or about 20% of a store’s capacity, at a time. Get Started With Physical.

Outdoor 180

Outdoor Customer Experience Shopping Checkout 180

Retail TouchPoints

APRIL 25, 2023

To reach that goal, Selfridges has kicked off the “ W o rn Again ” campaign, with new events and experiences launching from now through August that invite customers “to explore Reselfridges at scale.” Among the new additions are the permanent inclusion of subscription and rent-to-buy programs.

Fashion 208

Fashion Department Stores Outdoor Shopping 208

Retail TouchPoints

JUNE 16, 2020

The National Bureau of Economic Research warns that the recovery may be L-shaped , which would be terrible because it means we’ll be in a severe recession for a very long time and may never fully return to the sustained growth we’ve become accustomed to. . Which brings me back to a summer holiday season.

Outdoor 254

Outdoor Apparel Shopping Returns 254

Retail Gazette

OCTOBER 21, 2024

M&S took home the Best Retailer over £500m at the Retail Gazette Awards: The Game Changers , in partnership with Yext as the judges heralded that the much-loved chain had “returned to its former glories” The judges added that M&S, which posted a 58% jump in profits in its last financial year, was “firing on all cylinders.

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Outdoor ATS Returns Fashion 98

Retail TouchPoints

JANUARY 28, 2022

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

Kiosk 236

Kiosk Outdoor Checkout Marketing 236

Inside Retail

JULY 4, 2022

As the head of store design at Kmart Group, Mark Staton is responsible for implementing physical and digital innovations across hundreds of Kmart and Target stores in Australia. . This isn’t the case at all, it’s just very subtle,” Staton explained. How the role of bricks-and-mortar stores is changing.

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Outdoor Shopping Returns Department Stores 245