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Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

In addition to ESL, Hanshow offers a network of digital solutions that utilize IoT and machine learning technology to provide digital marketing, digital payments and digital shelf solutions to retailers.

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Pinterest Debuts Shoppable Livestreaming with Top Creators

Retail TouchPoints

The new initiative also will help Pinterest and its brand partners capitalize on its incredibly engaged user base: Pinterest users (aka Pinners) spend 2X more than users of other platforms and have 85% bigger baskets at checkout, the company shared. . 8 with new episodes of Pinterest TV airing every weekday at 3 p.m. PT / 6 p.m.

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Amazon Commits $53M in Funding to Accelerate Climate Innovations by Women

Retail TouchPoints

The company also has contributed funds to support equity in business, such as its October 2022 launch of Amazon Catalytic Capital , aimed at investing $150 million in venture capital funds, accelerators, incubators and venture studios that support entrepreneurs from underrepresented groups.

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Best Buy Trials New Membership Program Combining Support and Free Shipping in 60 Stores

Retail TouchPoints

Best Buy is piloting a new membership program called Best Buy Beta that will offer customers an array of benefits, including: exclusive pricing; unlimited Geek Squad technical support; up to two years of protection on most product purchases; free standard shipping and delivery; and free installation on most products and appliances.

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Zone Pricing Takes On A Bigger Role During The Pandemic

Retail TouchPoints

If you look at grocery stores as an example, many retailers were forced to sell eggs at a loss because their wholesale costs increased dramatically. Amid uncertainty, there is one thing that is certain — having the analytics and data at a regional level can help predict new realities as ‘hot spots’ evolve around the world.

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Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. It can say something like “at our store, we love all animals, but unfortunately we can only accommodate service animals at this time.”

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Better, Together – Cisco IT at the Tokyo Olympics

Cisco Retail

We also relied very heavily on our local Regional IT and Workplace Resources (WPR) teams in Japan who did a lot of the groundwork preparing the Game Time Operations (GTO) war room for our CX Duty Managers, Marketing and other business teams. A lot goes on behind the scenes for such a large-scale event like the Olympics.