Retail TouchPoints

OCTOBER 18, 2024

“We’re passionate about the quality and variety of our offerings, and especially how we help shoppers save money,” said Joel Rampoldt, CEO at Lidl U.S. We’re putting the ‘super’ in supermarket (make that The Super-EST Market). in a statement. “This brand relaunch allows us to reintroduce Lidl U.S.

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Inside Retail

JANUARY 24, 2024

The pricing practices of Australia’s supermarket near-duopoly are about to the the focus of a year-long enquiry by the government’s competition regulator, the Australian Competition and Consumer Commission (ACCC). The ACCC will examine competition in the supermarket sector and how it has evolved since the previous inquiry in 2008.

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Supermarket Checkout Wholesale Consumer 243

Inside Retail

MARCH 26, 2024

Australian luxe-for-less beauty brand MCoBeauty launched into the US market this week and is now stocked in over 1,800 Kroger Co stores. Inside Retail: How did MCoBeauty approach entering into the US market? The supermarket environment works so well for MCoBeauty, it has provided a loyal – and growing – customer base.

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Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction.

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Inventory Management Management Marketing Fulfillment 261

Inside Retail

APRIL 30, 2024

While the ongoing inquiries into supermarket pricing have been generating plenty of headlines in recent weeks, they barely came up during Coles’ Q3 earnings call on Tuesday. per cent increase in supermarket sales revenue to $9.1 We remain committed to providing our customers the best possible value on their grocery bills.

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Supermarket ATS Management Marketing 259

Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

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Marketing Payment Services Supermarket Location 259

Retail TouchPoints

FEBRUARY 7, 2025

Additionally, workers at the Philadelphia flagship Whole Foods Market voted to join the UFCW last month , and in December 2024 the Teamsters union struck at seven Amazon facilities during the height of the pre-Christmas rush. 6, according to the AP and other media outlets. 1, according to the AP.

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Inside Retail

JANUARY 5, 2025

Woolworths and Coles, Australias supermarket goliaths, have gone from Covid-19 heroes to cost-of-living villains in the last two years. Two of the nations major employers, with a combined workforce of 320,000 staff and about a 66 per cent share of the grocery market, Woolworths and Coles endured a 2024 they would no doubt rather forget.

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Consumer Supermarket Promotions Net Profit 246

Retail TouchPoints

AUGUST 18, 2023

food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 Retailers can bring loyalty programs to the next level by adding proximity marketing based on in-store location throughout the journey. billion in sales in 2021.

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Marketing Promotions Location Consumer 246

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Supermarket Customer Retention Consumer Wholesale 278

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S.,

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Payment Services Planning ATS Supermarket 246

Inside Retail

NOVEMBER 7, 2023

CEQ’s network of 29 stores offers many of the core grocery items found in a traditional supermarket – ranging from fresh produce to non-disposable items – to large items such as washing machines, but presented in smaller store formats. It’s not a secret when you look at Indigenous health compared to mainstream health, it’s very different.

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Kiosk ATS Supermarket Location 277

Inside Retail

SEPTEMBER 18, 2024

Investors are urging Woolworths to sell off its New Zealand business and discount chain Big W to simplify operations and boost sales growth in its home market. Bajic believed the company should reinvest in its local arm and prices and make the most of its local supermarkets, according to the AFR. per cent at Coles.

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Supermarket Accounting Management Location 278

Inside Retail

JUNE 14, 2023

According to Damien Schricke, head of RedMart and grocery at Lazada Singapore, the preference accelerated during the pandemic and has remained since. House brands at Cold Storage, Fairprice and Sheng Shiong have already gained widespread popularity and acceptance.

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Marketing Grocer Promotions Consumer 246

Inside Retail

OCTOBER 13, 2024

It has been seven years since Amazon acquired the American grocery chain Whole Foods Market, but from its perspective, it is still only scratching the surface of the grocery sector. The way we see it: It’s still Day 1,” stated Tony Hoggett, senior vice president of worldwide grocery stores at Amazon. “The

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Planning Supermarket Fulfillment Shopping 245

Retail TouchPoints

JULY 24, 2023

Yet despite the complexities, an effective personalized approach to marketing is critical to success. Opportunities and Challenges Across Marketing Touch Points Email marketing: Perhaps the most popular example is the email campaign. consumers have at least one email account, with the average addresses per person totaling 2.5.

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Marketing Retail Marketing Advertising Promotions 246

Inside Retail

JULY 24, 2023

Global research, conducted by Kantar for Glory Global Solutions, a market leader in retail cash recycling solutions, reveals that 80 per cent of consumers consider it important for retailers to provide a choice of checkout options. But as the market has evolved, so too has the technology.

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Checkout Payment Services Kiosk ATS 246

Retail Gazette

DECEMBER 3, 2024

Tesco and Waitrose are among the supermarkets facing backlash after a BBC investigation alleged their ‘Italian’ tomato purée may contain tomatoes grown and picked in China using forced labour. If we identify any evidence that our puree was not produced in line with our strict specification, we will take urgent action.”

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Inside Retail

FEBRUARY 20, 2024

Woolworths Group CEO Brad Banducci is set to retire in September, coinciding with the supermarket chain’s 100th anniversary. Most recently, under her leadership, WooliesX has gone from infancy in 2015 to a $7bn market leading business. In addition, the Albanese Government has launched an ACCC inquiry into supermarket prices.

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Supermarket Marketing ATS 279

Retail TouchPoints

MARCH 8, 2024

Discount supermarket retailer Lidl U.S. Kerr is returning for a second stint at Lidl U.S., where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Kerr is returning for a second stint at Lidl U.S.,

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Supermarket Customer Experience Promotions Marketing 273

Inside Retail

APRIL 11, 2024

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 per cent customer satisfaction score. Aldi claims to have delivered $3.4 billion in savings to local consumers in 2023.

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Supermarket Consumer ATS Marketing 289

Inside Retail

OCTOBER 7, 2024

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. To the LaManna customer, a trip to the supermarket is not an errand but an indulgence. LaManna’s defiance of the industry status quo means it is only just hitting its stride.

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Supermarket Shopping Customer Experience Consumer 130

Retail TouchPoints

OCTOBER 31, 2023

Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh , which already helps the 131-store supermarket chain prevent 20 tons of food from being wasted each week. Supermarket retailer Weis Markets also began working with Invafresh in August 2022.

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Supermarket Marketing Management Shopping 261

Inside Retail

APRIL 24, 2024

Brazilian restaurant chain Oakberry entered the Australian market in 2018 after ANZ CEO Renan Fretes-Pinto identified a gap in the market for healthy fast food. We did a lot of market research in Australia and then found the perfect shop location on Gould Street in Bondi Beach. RFP: One hundred per cent.

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Supermarket Beauty and Health Marketing Shopping 239

Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Supermarket Consumer Shopping Grocer 147

Inside Retail

JANUARY 16, 2024

Dr Abas Mirzaei, a marketing lecturer at Macquarie University, told Inside Retail that “Woolworths is a household name, where consumers are exposed to the brand cues on a daily basis.” At the same time, there’s been broader discussion about 26 January and what it means to different parts of the community.”

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Supermarket Accessories Apparel Marketing 264

Retail TouchPoints

JANUARY 29, 2025

California supermarket chain Stater Bros. is rolling out an AI-powered ordering solution from Afresh in the produce department at all 169 of its stores following a successful pilot. Markets in a statement. “The result is fresher produce at affordable prices, which translates into happier and more loyal customers.”

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Inventory Management Management Grocer Supermarket 254

Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

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Inside Retail

SEPTEMBER 10, 2024

Alibaba-owned grocery chain Freshippo will launch its first presence in Australia, in partnership with Ebest, the local online Asian supermarket. This trend has encouraged a wider demographic to discover different cultural ingredients and find better deals at grocers that initially served migrants.”

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Supermarket Grocer Consumer Location 261

Retail TouchPoints

NOVEMBER 5, 2024

Amazon continues to expand its grocery delivery services through a new partnership with California chain FoodMaxx , expansions of its partnerships with Save Mart and Lucky Supermarkets , and a new deal with startup Jüsto in Mexico to make grocery delivery available in that country. Grocery Partnerships at Amazon in a statement.

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Inside Retail

MAY 28, 2024

It was long overdue but at last, the Australian Retailers Association (ARA) and the National Retailers Association (NRA) are finalising a merger. What might be more pressing is the Australian Competition and Consumer Commission investigation of supermarkets that has been ordered by the Federal Government. Or are they?

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ATS Supermarket Planning Returns 261

Inside Retail

SEPTEMBER 23, 2024

The ACCC has alleged that the two supermarkets offered certain products at a regular price for at least 180 days before increasing the price of the product by at least 15 per cent for a relatively short period of time – later placing those products on their ‘Prices Dropped’ or ‘Down Down’ programs.

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Supermarket Promotions Advertising Consumer 130

Retail TouchPoints

MARCH 6, 2024

Canseco’s Market , Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support their ecommerce sites. The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores.

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Grocer Fulfillment Supermarket Marketing 265

Inside Retail

JULY 6, 2023

Supermarket chain Coles is taking its products to Malaysia under a partnership with local retailer Jaya Grocer. Under an exclusive agreement, Coles will introduce 200 products to the market, taking Jaya Grocer’s Australian products offerings to more than 1000 across its network of 43 stores and GrabMarts.

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Retail Gazette

MARCH 4, 2025

Asda’s flagging fortunes have carried further into the new year, with sales at the supermarket falling 5% in the 12 weeks to 23 February. Kantar reported that the market share for the UK’s third largest grocer now sits at 12.6%, down 1.1% during the period, which helped to bump its market share up 0.1

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Marketing Grocer Supermarket Returns 98

Retail TouchPoints

JANUARY 23, 2025

Wegmans already works with DoorDash and recently expanded that partnership to additional supermarkets in the chain. Were thrilled to welcome Wegmans to the Uber Eats app this January, said Hashim Amin, Head of North American Grocery and Retail Delivery at Uber in a statement.

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Inside Retail

JULY 18, 2023

Back then the chain was a department store until 1965 when the first Woolworths supermarket opened in New Zealand, before the company later bought the Self Help chain and from 1973 began rebranding those under the Woolworths brand.

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