Retail TouchPoints

DECEMBER 30, 2024

According to a report by Emarketer , commerce media spending is projected to reach nearly $68 billion in 2025, underscoring its critical role in modern marketing. This dual approach allows marketers to serve ads that are not only contextually appropriate but also aligned with the likely preferences and behaviors of their customers.

Advertising 260

Advertising Marketing Consumer Target Market 260

Retail TouchPoints

NOVEMBER 7, 2024

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts, and is generally pivoting marketers’ planning calendars. And now, brand marketing teams wonder if the holiday marketing calendar has been elongated too.

Marketing 243

Marketing Promotions Consumer Advertising 243

Inside Retail

MARCH 3, 2024

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. Many loyalty programs are ineffective and their returns are unknown at best, and margin erosive at worst.

Marketing 290

Marketing Customer Retention Returns Promotions 290

Inside Retail

JULY 14, 2024

Hog’s Breath Cafe is looking to rebuild its restaurant footprint, and has plans to open another 20 restaurants by 2029. We will build restaurants the right size to suit the market. Hog’s Breath growth strategy “The fact we are here shows the real power of the name in the market.

Planning 264

Planning Finance Management Marketing 264

Retail TouchPoints

JUNE 10, 2024

The era of third-party cookies is at an end. In January, Google Chrome restricted third-party cookies for 1% of users and plans to ramp up restrictions to 100% of users by 2025. With today’s emphasis on privacy, third-party cookie deprecation will inevitably impact your brand, marketing strategy and customers.

Marketing 268

Marketing Accounting Customer Experience Point of Sale 268

Retail TouchPoints

SEPTEMBER 2, 2024

However you look at it, healthy people are at the center of any successful sustainability plan. At Bragg, we review employee compensation annually and ensure that we remain competitive to market. At Bragg, we’ve seen firsthand how employee engagement contributes to the company vision.

Planning 243

Planning Employee Engagement Promotions ATS 243

Retail TouchPoints

MAY 20, 2024

Simon has unveiled plans for the next wave of redevelopment for its Fashion Valley shopping center in San Diego, which will include the addition of 850 multi-family luxury residences by AMLI Residential. Christian Louboutin and Fendi are set to follow in 2025. Christian Louboutin and Fendi are set to follow in 2025.

Fashion 283

Fashion ATS Boutique Planning 283

Inside Retail

FEBRUARY 19, 2024

You don’t have to be a marketing expert to know that Taylor Swift is a bulletproof brand that consistently improves, regardless of the challenges she faces or the challenges she sets for herself. She can instruct marketers on leading by example and practicing what they advocate for.

Marketing 290

Marketing Brand Management Management Customer Experience 290

Inside Retail

AUGUST 19, 2024

However, Temple & Webster plans to join the club by investing in technology to scale and gain a competitive advantage. The hypothesis right now is, we’re an online retailer for furniture and homewares [with] a clear vision to make the home more beautiful one room at a time,” he said. million in FY23 to $1.8

Planning 262

Planning Net Profit Shipping Marketing 262

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. Sodexo Campus partners with a total of 425 educational institutions in the U.S.

Planning 252

Planning Checkout Location Marketing 252

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). 2023 was a period of experimentation for retailers, and many invested dollars learning where generative AI could have the biggest impact.

Loss Prevention 293

Loss Prevention Planning Customer Experience Inventory Management 293

Retail TouchPoints

OCTOBER 18, 2024

Ad Sales for Amazon Ads kicks off the Day 2 Keynote at the Unboxed conference. Ad Sales at Amazon Ads. This week at Unboxed, Amazon set out to prove that it is not just the premier retail media partner for brands, but the premier media partner, full stop. Tanner Elton, VP of U.S. according to Tanner Elton, VP of U.S.

Advertising 259

Advertising ATS Marketing Management 259

Retail TouchPoints

JULY 17, 2024

Following COVID lockdowns and the massive shift toward remote and hybrid work scenarios, the brand’s founder and leadership team realized they had to evolve its product set and marketing positioning in order to maintain relevance.

Marketing 234

Marketing Consumer Planning Customer Experience 234

Retail TouchPoints

OCTOBER 16, 2024

With a target of 1,800+ total locations, the beauty retailer plans to open 200 net-new stores over the next three years. The retailer also plans to open 60 to 65 net-new stores this year, as well as remodel or relocate 40 to 45 other locations. This would represent comparable sales of 0% to a 2% decrease from fiscal 2023.

Location 216

Location Planning Beauty and Health Kiosk 216

Inside Retail

JUNE 30, 2024

The bad news was that company CFO Mat Friend admitted that Nike fell short of its plan, telling investors on its June 27 conference call: “We experienced meaningful shifts in consumer traffic in key markets – particularly in Greater China, where brick-and-mortar traffic declined as much as double-digits versus prior year.”

Marketing 246

Marketing Telecommunications Sporting Goods Promotions 246

Retail TouchPoints

JULY 2, 2024

Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development on Fifth Avenue in more than 60 years. Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea.

Planning 265

Planning Home Furnishings Location Customer Experience 265

Retail TouchPoints

NOVEMBER 1, 2024

Following a Q4 that its new Chairman and CEO Brian Niccol termed “very disappointing,” Starbucks will make a number of changes designed to improve both the customer and associate experience at its cafés. Additionally, the retailer plans to freeze any price increases on its U.S.-owned For FY 2024, which ended Oct.

Planning 224

Planning Customer Experience Marketing ATS 224

Retail TouchPoints

SEPTEMBER 3, 2024

Academy Sports + Outdoors has revealed the locations of the nine new stores it plans to open this fall, bringing it closer to the goal the retailer set in March : to open up to 17 new stores during its FY 2024, which began in February 2024. Academy already has opened three locations since the beginning of its fiscal year. Kingsport, Tenn.;

Planning 221

Planning Outdoor Apparel Location 221

Retail TouchPoints

SEPTEMBER 10, 2024

Health-focused online grocer Thrive Market plans to launch a retail media network powered by Instacart ’s Carrot Ads solution. Thrive Market will use Carrot Ads to help connect brands with its more than 1.5 million members through sponsored product and display ads on its own website and app.

Marketing 207

Marketing Advertising Grocer Consumer 207

Retail TouchPoints

DECEMBER 13, 2024

Primark plans to put even more time and money into its U.S. The retailer plans to open stores in: Castleton Square Mall in Indianapolis, Ind.; Our ongoing expansion across the country represents our commitment to bringing Primarks unique combination of quality products at affordable prices to as many American shoppers as possible.

Planning 218

Planning Location Accessories Apparel 218

Inside Retail

NOVEMBER 24, 2024

A mere three months into the role as CEO at Adore Beauty, Sacha Laing has confirmed why he is the man for the beauty company’s strategic refresh with a three-year plan to transform the e-commerce business into a considerable force in bricks-and-mortar retail. per cent of the addressable market.

Marketing 230

Marketing Boutique Shopping Customer Experience 230

Inside Retail

SEPTEMBER 30, 2024

The FMCG subscription box market in Australia has shown strong growth over the past few years, driven by increasing consumer demand for convenience and personalisation, the continued rise of e-commerce, and sustainable practices. FMCG subscription box offers encompass a variety of sectors. What’s behind the growth?

Marketing 246

Marketing Beauty and Health Promotions Customer Retention 246

Inside Retail

JUNE 12, 2024

A recurring theme at Day two of NRF’s Retail’s Big Show Asia in Singapore on Wednesday was clearly the understanding among retailers of the need to deliver a great customer experience to succeed. The current food and liquor market is very much dominated by wholesale but it is evolving and changing,” he shared.

Customer Experience 264

Customer Experience ATS Boutique Wholesale 264

Retail TouchPoints

DECEMBER 6, 2024

The company also announced that it was testing out same-day delivery in 75 stores with plans to expand to thousands of stores if the test performs well. New Project Elevate Plan Features Light-Touch Remodels of More Mature Stores In the retailers fiscal 2025 (which ends Jan.

Planning 222

Planning Customer Experience Markdowns Kiosk 222

Retail TouchPoints

JULY 25, 2024

WHP Global has licensed Toys ‘R’ Us shops for two Navy Exchange Service Command ( NEXCOM ) stores, with plans for additional locations in 2025. The shop-in-shops will launch this fall at NEX Oceana in Virginia Beach, Va., followed by the NEX in Jacksonville, Fla. “To

Shopping 237

Shopping ATS Location Planning 237

Retail TouchPoints

SEPTEMBER 27, 2024

“Our decision to invite sellers into our store nearly 25 years ago was one of the best things we ever did for our customers, because the sellers brought in this just amazing array of products and brands and great prices,” he said at the Amazon Accelerate conference for its third-party sellers earlier this month. “It

Planning 204

Planning Fulfillment Customer Experience Shopping 204

Inside Retail

MAY 28, 2024

It was long overdue but at last, the Australian Retailers Association (ARA) and the National Retailers Association (NRA) are finalising a merger. Great news but, again, we have been here before as recently as 2019 when the NRA walked away from amalgamation plans claiming it was not in the interests of small retailers. Or are they?

ATS 261

ATS Supermarket Planning Returns 261

Retail TouchPoints

OCTOBER 22, 2024

The key is understanding what CX looks like at each stage and establishing a CX strategy built to adapt as the business grows from one stage to the next. These companies operate in competitive markets where personalized service can make or break their success. At this stage, having an adaptable CX strategy in place is crucial.

Payment Services 231

Payment Services ATS Customer Experience Boutique 231

Retail TouchPoints

JULY 3, 2024

We want to preserve a world where in 50 years you and your kids can still shop at your local bookstore, and the ecosystem around books can still be strong and thriving and balanced.” Our pitch now is that sometimes there are more important things than money and speed.

Planning 244

Planning Shipping Consumer Shopping 244

Retail TouchPoints

NOVEMBER 25, 2024

one of its three main markets by 2026, Mango plans to operate 42 stores in the country by the end of 2024. The apparel retailer also plans to open more than 20 locations next year, primarily in the Sun Belt and Northeast, according to CNBC. The Mango store at 950 F Street in Washington, D.C. stores by the end of 2025.

Planning 167

Planning Apparel Location Marketing 167

Retail TouchPoints

JANUARY 10, 2025

According to Elina Vilk, Chief Business Officer of Davids Bridal, the retailer has effectively 90% of the entire market of brides , she shared in an interview with Retail TouchPoints. But coming in, the thing that I saw right away which as a media person had me salivating at the mouth was the audience that they have.

Advertising 231

Advertising Planning Consumer Jewelry 231

Inside Retail

JANUARY 14, 2025

Rolling out a burger chain across the country has proved challenging for other US brands which have dipped their toes in the Australian market in recent years. Five Guys hit the Australian market in 2021. Mark Wahlbergs brand Wahlburgers launched in Sydney at Circular Quay in 2021.

Location 264

Location Planning Marketing ATS 264

Inside Retail

JUNE 5, 2024

Lowe’s is the first home improvement retailer in the US to offer customers an Apple Vision Pro-powered experience in-store, with a pilot program set to launch in three test markets this month. The experience will allow customers to visualise and plan their dream kitchens in 3D. In 2020, 83.1 million the year before.

ATS 245

ATS Consumer Shopping Planning 245

Inside Retail

JANUARY 15, 2025

Wesfarmers Health has opened the pilot of a new beauty and wellness concept store called Atomica, which it plans to roll out in major cities this year. The first store is located at the Castle Towers shopping centre in Sydney, in a space formerly occupied by Priceline shop.

Beauty and Health 279

Beauty and Health Location Planning Shopping 279