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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity.

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Retailers can Capitalize on Growing Market by Addressing Smart Home Consumer Priorities and Concerns

Retail TouchPoints

Fortune Business Insights estimated the global market value at $121.59 Retailers can demonstrate to their customers that they understand their concerns by providing guidance up front on best practices for device safety at the point of purchase. Craig Thole is SVP of Emerging Solutions, Global Connected Living, at Assurant, Inc.

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Apple Store Creator’s ‘Commerce-at-Home’ Startup Enjoy to Go Public via SPAC

Retail TouchPoints

Johnson likens the impetus behind Enjoy’s “commerce-at-home” model to that which has driven successful companies such as Peloton and Airbnb. With Enjoy, customers make an appointment with a retailer, and a trained expert shows up at their door with the store experience neatly packed up in a suitcase.

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Strategies for Retailers to Weather the Storm this Hurricane Season

Retail TouchPoints

According to the Uptime Institute’s 2022 Outage Analysis, more than 60% of outages reported in the time covered resulted in at least $100,000 in total losses, up from 39% in 2019. Remote monitoring services for power management devices can empower retailers to better understand equipment health and replace components before they fail.

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MindArc awarded on the global stage as ANZ’s first platinum tier Shopify Agency

Inside Retail

At MindArc, weve spent over a decade refining our craft in delivering retail technology and e-commerce services,” said Sean Pieres, director and co-founder of MindArc. Strand has worked with the MindArc team for over three years,” said James Gill, head of e-commerce trade & merchandising at Strand.

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Outgoing Myer CEO John King on why Black Friday might overtake Christmas

Inside Retail

At Myer’s annual general meeting this week, outgoing CEO John King predicted that trading activity on Black Friday would likely surpass Christmas, with the department store preparing stock ahead of time to mitigate any logistical delays related to potential industrial action. per cent increase in total sales to $3.36

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

At the heart of non-linear CX is AI with its conversational and generative capabilities. The first step is choosing the right AI technology that integrates seamlessly with your existing systems, whether it’s your customer relationship management platform or customer service software.