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Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

Hanshow products are in more than 20,000 stores across 50 countries, and the unified system will help its larger clients manage operations across multiple geographies.

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Sensormatic Solutions Offers Expanded Insights with Sensormatic IQ Platform

Retail TouchPoints

Sensormatic IQ’s platform integrates the complete Sensormatic Solutions portfolio with third-party offerings designed to improve operations at every level.

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Guest Post: How Can PR Crisis Management Shape Customer Experiences?

Hyken

This week we feature an article by David Tattersall, Head of Client Relations at Handpicked Accountants , an online network housing the best-performing accountants across the UK. It is part and parcel of building an online reputation and can drive traffic to your brand at record levels when used tactically. .

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Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. No one wants to take notes.

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Best AV Hire Company in Liverpool

Retail Focus

Professional and Experienced Staff Our professional and experienced staff are dedicated to providing seamless AV setups and technical support for your events. They meticulously handle all technical aspects, from setting up sound systems to troubleshooting any unexpected issues that may arise during the event.

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Better, Together – Cisco IT at the Tokyo Olympics

Cisco Retail

We also relied very heavily on our local Regional IT and Workplace Resources (WPR) teams in Japan who did a lot of the groundwork preparing the Game Time Operations (GTO) war room for our CX Duty Managers, Marketing and other business teams. Handovers between duty managers were seamless.

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Zone Pricing Takes On A Bigger Role During The Pandemic

Retail TouchPoints

If you look at grocery stores as an example, many retailers were forced to sell eggs at a loss because their wholesale costs increased dramatically. Amid uncertainty, there is one thing that is certain — having the analytics and data at a regional level can help predict new realities as ‘hot spots’ evolve around the world.

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