Retail TouchPoints

JANUARY 6, 2025

“Food manufacturers have long struggled to connect with end buyers and influence purchasing decisions at the point of sale,” said Mani Kulasooriya, Co-founder and CEO of Cut+Dry in a statement. “Without a platform to share their brand story and product benefits, brands have been limited in their reach. .”

Advertising 277

Advertising Point of Sale Marketing Management 277

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Checkout 289

Checkout Point of Sale Returns Kiosk 289

Inside Retail

NOVEMBER 25, 2024

The strategic partnership includes the management of marketing initiatives, sales operations, and distribution channels for Movado Group’s extensive brand portfolio. The company manages more than 30 stores and partners with more than 300 retail outlets across Asia.

Accessories 246

Accessories Point of Sale Marketing Consumer 246

Retail TouchPoints

JUNE 10, 2021

Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris. Meanwhile, other customers can witness the experience in real time on giant screens in the Lancôme store via broadcast technology. “In

ATS 325

ATS Point of Sale Shopping Location 325

Retail TouchPoints

APRIL 27, 2023

Kroger will improve networking support for in-store experiences, benefiting both shoppers and associates, by deploying the ExtremeCloud IQ cloud management and WiFi 6E access points across its brick-and-mortar fleet.

Management 288

Management Location Point of Sale Store Operations 288

Inside Retail

JANUARY 10, 2025

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. “Range is another one.

Point of Sale 264

Point of Sale Location Promotions Management 264

Retail TouchPoints

NOVEMBER 12, 2024

Enhance product education and manage store traffic efficiently. Prior to his entrepreneurial career, Potharaju spent a few years working in investment banking at Merrill Lynch in New York. Personalize experiences, as Mr. Apple did with language-specific content. Build year-round loyalty through engaging QR experiences.

Shopping 275

Shopping Checkout Consumer Point of Sale 275

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. It manages our BOPIS component.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

JANUARY 31, 2025

At their very core, brick-and-mortar stores are meant to be the physical manifestation of a brand a distillation of its promise and the experience it aims to create for shoppers and associates alike.

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Dollar General also is focusing on reducing turnover among managers, in part with improvements to supply chain and merchandising functions.

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

Promotions 278

Promotions Checkout Point of Sale Supermarket 278

Retail TouchPoints

FEBRUARY 17, 2025

By eliminating the need to constantly look at a screen or handle paper lists, workers can move seamlessly between tasks, leading to shorter order processing times. accuracy picking, and can pick 99 ecommerce orders at once utilizing its voice-directed optimization solution.

Fulfillment 214

Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — This is one situation you want to avoid at all costs. the fulfillment scenarios really are endless.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

DECEMBER 18, 2024

At the simplest level, the fee amount varies between the two states. Strategies for Enhancing Compliance To effectively manage the rise of RDFs and whatever new and challenging requirements may be on the way, retailers need to adapt their compliance strategies. In Colorado, its $0.29 per order, while in Minnesota its $0.50.

Accounting 278

Accounting Point of Sale Consumer Planning 278

Retail TouchPoints

JULY 6, 2021

Online sales grew nearly 50% at their peak, with much of that activity taking place in one particular sector: grocery. Just this past June, online grocery sales in the U.S. In short, middle managers’ understanding and empowerment are essential to helping organizations become more agile food retailers. reached $7.2

Management 246

Management Grocer Point of Sale Location 246

Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

Marketing 265

Marketing Fashion Retail Marketing Management 265

Retail TouchPoints

JUNE 12, 2020

Rob Almond, CEO of facilities management firm NEST , spoke to Retail TouchPoints about the combined impact on brick-and-mortar stores from COVID-19 closures and the property destruction accompanying some of the initial Black Lives Matter protests, as well as new technologies designed to promote customer and employee safety and peace of mind.

Management 194

Management Loss Prevention ATS Store Operations 194

Retail TouchPoints

OCTOBER 25, 2021

“We introduced the first NCR self-checkout solutions in 2019, and while we saw direct benefits in the same year, it really took off in 2021 when many of our customers steered to touch-free interactions,” said Shelby Kemp, Project Manager Marketing at Royal Farms in a statement. million units by 2025. million units by 2025.

Checkout 299

Checkout Kiosk ATS Location 299

I Vend

APRIL 2, 2025

When youre looking for retail management software, theres a lot of choice out there. iVend’s Retail Management Solution iVend is the choice of retailers around the world. A short loss of connectivity may be manageable at head office with updates simply being sent once the network is back.

Management 52

Management Point of Sale Payment Services Inventory Management 52

Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers. Businesses must work with software providers that help them manage data consent, privacy, and compliance.

Merchant Services 327

Merchant Services Kiosk Point of Sale Department Stores 327

Retail TouchPoints

JUNE 10, 2022

When combined with our data-driven inventory management, we believe these efforts will reduce store workload and drive greater efficiencies for our retail associates and leaders.”. At a discount retailer like Dollar General, controlling costs is perhaps even more crucial.

Checkout 304

Checkout Location Kiosk ATS 304

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

Checkout 293

Checkout Payment Services ATS Location 293

Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. Lee Holman: First, full disclosure: my first foray into retail was in the early 1980s, working at a Peoples Drugstore in White Oak, Md. non-mechanical) systems were introduced in retail?

Merchant Services 147

Merchant Services Payment Services Point of Sale Checkout 147

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., Throughout 2022 we will test a new frictionless and personalized shopping experience — from the fitting room to checkout,” said Alan Boehme, CTO at H&M Group in a statement.

Checkout 299

Checkout Payment Services ATS Returns 299

Retail TouchPoints

JULY 27, 2020

Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale. Cybersecurity Finds Its Cheat Code. Increased e-Commerce resulting from new online lifestyles has left it floundering.

Retail Trends 243

Retail Trends Payment Services ATS Checkout 243

Inside Retail

APRIL 9, 2025

The Flooid platform enables retailers to deliver seamless, consistent experiences across all channels whether online, in-store, or at the pump. From advanced point-of-sale capabilities to omnichannel commerce and self-service solutions, Flooids technology empowers retailers to meet customer demands with speed and efficiency.

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Retail TouchPoints

SEPTEMBER 4, 2024

Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience.

Point of Sale 298

Point of Sale Customer Experience Checkout Consumer 298

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Device management tools have become a necessity when it comes to helping retailers secure and ensure mobile POS systems are managed in an effective and proactive fashion.

Payment Services 278

Payment Services Checkout Point of Sale Management 278

Retail TouchPoints

OCTOBER 19, 2023

Recently, Hurricane Idalia caused 350,000 outages in Florida and Georgia, while Hurricane Ophelia brought damage that left at least 140,000 people without power across Virginia and parts of North Carolina. Ed Spears is a technical marketing manager in Eaton ’s Critical Power and Digital Infrastructure Division in Raleigh, N.C.

Telecommunications 261

Telecommunications Point of Sale Kiosk Checkout 261

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. Enhanced Inventory Management Effective inventory management is vital for retail success. Key Benefits of a Centralized Database for Retailers 1.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. Retail TouchPoints (RTP): You began in your post at JCPenney in 2022.

Point of Sale 279

Point of Sale Payment Services Customer Experience Department Stores 279

Inside Retail

FEBRUARY 24, 2025

When electronic point-of-sale systems launched in-store, retail workers initially saw their very existence as an existential threat to their livelihoods. They became store managers and customer happiness assistants. Think about your favourite manager or that colleague everyone loves working with. But those retail workers?

Customer Retention 130

Customer Retention Point of Sale Checkout Management 130

Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Customers see prices at two critical junctures in the buying process: when they visit a product page and check out. The best part?

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

FEBRUARY 20, 2025

Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. Approximately 90% of Caper cart users log in with their loyalty card at the start of their shopping trip, allowing retailers to engage with customers digitally in a whole new way, said McIntosh.

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings.

Point of Sale 290

Point of Sale Customer Experience Supermarket Management 290

Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. 5G provides an alternate method to keep the store connected at all times. 5G-enabled tools can allow for order picking and inventory management. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Point of Sale Shrinkage 264