Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. It manages our BOPIS component.

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Inventory Management Management Fulfillment Supply Chain Management 238

Retail TouchPoints

JULY 6, 2021

Online sales grew nearly 50% at their peak, with much of that activity taking place in one particular sector: grocery. Just this past June, online grocery sales in the U.S. In short, middle managers’ understanding and empowerment are essential to helping organizations become more agile food retailers. reached $7.2

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Retail TouchPoints

DECEMBER 3, 2024

We look at ourselves as the antithesis of online shopping. You see that in the remodeled store at The Landing at Hyannis Plaza, on Massachusetts’ Cape Cod. The first Uncharted store, which opened last month at The Shops at Oak Brook Place in Oak Brook, Ill.,

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Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

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Retail TouchPoints

OCTOBER 25, 2021

“We introduced the first NCR self-checkout solutions in 2019, and while we saw direct benefits in the same year, it really took off in 2021 when many of our customers steered to touch-free interactions,” said Shelby Kemp, Project Manager Marketing at Royal Farms in a statement. million units by 2025. million units by 2025.

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Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers. Businesses must work with software providers that help them manage data consent, privacy, and compliance.

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Merchant Services Kiosk Point of Sale Department Stores 280

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., Throughout 2022 we will test a new frictionless and personalized shopping experience — from the fitting room to checkout,” said Alan Boehme, CTO at H&M Group in a statement.

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Retail TouchPoints

JUNE 10, 2022

When combined with our data-driven inventory management, we believe these efforts will reduce store workload and drive greater efficiencies for our retail associates and leaders.”. At a discount retailer like Dollar General, controlling costs is perhaps even more crucial.

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Inside Retail

MARCH 26, 2024

“The whole intention behind the operations team’s digital insights journey is to be able to give store teams the right information at the right time to make their jobs easier,” said Coles GM of finance, operations, and sustainability Rich Walker. In addition, the initiative provides intelligence for planning and rostering.

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Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. Retail TouchPoints (RTP): You began in your post at JCPenney in 2022.

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Retail TouchPoints

SEPTEMBER 4, 2024

Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience.

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Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Device management tools have become a necessity when it comes to helping retailers secure and ensure mobile POS systems are managed in an effective and proactive fashion.

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Payment Services Checkout Point of Sale Management 241

Retail TouchPoints

NOVEMBER 14, 2024

In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach. This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices.

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Retail TouchPoints

JUNE 29, 2022

Both stores in malls and freestanding stores should use an access control solution for rooms like stockrooms and offices to ensure only the right people — including the right employees or managers — can enter. Use a video management system: Video analytics software gives you valuable data and insights into your footage.

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Payment Services Point of Sale Loss Prevention Management 253

Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings.

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Point of Sale Customer Experience Supermarket Management 258

Retail TouchPoints

JANUARY 6, 2025

“Food manufacturers have long struggled to connect with end buyers and influence purchasing decisions at the point of sale,” said Mani Kulasooriya, Co-founder and CEO of Cut+Dry in a statement. “Without a platform to share their brand story and product benefits, brands have been limited in their reach. .”

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Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

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Retail TouchPoints

NOVEMBER 27, 2024

IoT is now part of the shopping experience, and retailers use it for things like automated checkout, inventory and data management and supply chain optimization. The increased amount of valuable information, combined with the increased number of IoT devices and access points, means retailers have more vulnerabilities than ever.

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Inside Retail

AUGUST 3, 2023

David Jones has joined the growing ranks of major retailers to establish their own retail media sales and management business. James Holloman, chief marketing officer at David Jones, says Amplify can help brands increase customer spend and acquire new customers. James Holloman, CMO at David Jones.

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Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Customers see prices at two critical junctures in the buying process: when they visit a product page and check out. The best part?

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Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. 5G provides an alternate method to keep the store connected at all times. 5G-enabled tools can allow for order picking and inventory management. Tractor Supply Co.

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Inside Retail

MARCH 6, 2023

Here, we speak with the brand’s general manager, Van Mulryan, about the new Tag Heuer boutique in Adelaide, the increased demand for luxury items and how her upbringing has shaped her career. So when you’re looking at buying a luxury timepiece of substantial value, a client wants something that they know will stand the test of time.

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Inside Retail

JANUARY 10, 2025

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. “Range is another one.

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Retail TouchPoints

JULY 27, 2020

Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale. Cybersecurity Finds Its Cheat Code. Increased e-Commerce resulting from new online lifestyles has left it floundering.

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Retail TouchPoints

OCTOBER 19, 2023

Recently, Hurricane Idalia caused 350,000 outages in Florida and Georgia, while Hurricane Ophelia brought damage that left at least 140,000 people without power across Virginia and parts of North Carolina. Ed Spears is a technical marketing manager in Eaton ’s Critical Power and Digital Infrastructure Division in Raleigh, N.C.

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Inside Retail

MAY 26, 2021

At fashion retail giant H&M group, workforce planning has become a critical part of daily activity. Each year, in-store and online sales generate more than $US22.3 This capability was extended in 2014 to allow for basic function planning and then again in 2016 to provide dashboard capabilities for management teams. “We

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Retail TouchPoints

DECEMBER 11, 2024

Many retailers widen their product range at this time of year special edition holiday candles, a surplus of toy offerings, cozy winter gear in droves meaning tax calculation across these channels becomes more critical. Tax and compliance solutions are retails secret weapon to navigating a successful holiday shopping season. He has a B.S.

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Retail TouchPoints

OCTOBER 30, 2024

Technology is an Asset for Retailers – But it Introduces More Risk Internet connected devices are at the center of the new customer-retailer experience. Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times.

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Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. At the top of the list is computer vision — a field of artificial intelligence that enables computers to interpret digital images or video.

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Payment Services Inventory Management Checkout Loss Prevention 206

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation.

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Retail TouchPoints

MARCH 8, 2023

Through the combined platform, retailers will be able to manage their entire media inventory across both ecommerce and physical retail, while brands and agencies will have a platform on which they can easily discover and purchase omnichannel media from leading retailers. “As

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Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. . In-store inventory management needs to match warehouse accuracy.

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Retail Focus

MARCH 31, 2022

Imprint Pureprint will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand F8 between the 5-6 April at the Business Design Centre in London. Our full-service offering including project management enables us to take your project from creative concept through to production and installation.

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Inside Retail

MAY 4, 2021

“We’re continuing to realise this will be the new normal,” says David Hatt, Regional Sales Manager for decision-making platform vendor Board International. It’s getting more and more obvious that we’re not going back to anything like normal for years at best.

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Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express.

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Inventory Management Beauty and Health Management Point of Sale 289

Retail TouchPoints

JUNE 24, 2020

Up to that point, most of the research focused on efficiency and queue management as opposed to how it made shoppers ‘feel’. His key points remain as true today as they did then, and I will draw on some of his work here, alongside my own opinions. Six Tips for Understanding And Maximising Your QX. Keep Them Informed.

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Inside Retail

SEPTEMBER 18, 2024

Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions. Aptos develops and delivers unified commerce solutions for specialty softlines, hardlines and department store chains in North America, Europe, Asia and ANZ.

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