Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 271

Merchant Services Payment Services Checkout Finance 271

Retail TouchPoints

AUGUST 11, 2021

Among the many obstacles that retailers now face, data compliance and security continue to be a major challenge, especially given the high volumes of personally identifiable information (PII) and payment card information (PCI) that retailers process on a daily basis. An Introduction to PCI Compliance.

Payment Services 261

Payment Services Planning Location Management 261

Rain Pros

AUGUST 16, 2023

Worldpay processes more than 130 million transactions on a daily basis, supporting in excess of one million merchants across the globe. Here’s a quick look at Worldpay’s limitations, how to select a Worldpay alternative and guidance for the transition to a new payment processing solutions specialist.

Payment Services 52

Payment Services Merchant Services Checkout Advertising 52

Rain Pros

JULY 13, 2023

Worldpay processes more than 130 million transactions on a daily basis, supporting in excess of one million merchants across the globe. Here’s a quick look at Worldpay’s limitations, how to select a Worldpay alternative and guidance for the transition to a new payment processing solutions specialist.

Payment Services 52

Payment Services Merchant Services Checkout Advertising 52

Retail TouchPoints

OCTOBER 22, 2024

The key is understanding what CX looks like at each stage and establishing a CX strategy built to adapt as the business grows from one stage to the next. Operating a CX strategy that equips founders and team members to interact directly with users is critical. At this stage, having an adaptable CX strategy in place is crucial.

Payment Services 261

Payment Services ATS Customer Experience Boutique 261

Cisco Retail

JULY 29, 2022

This is the third blog in a series on financial services where I investigate a few challenges of managing hybrid cloud operations in the payment application development arena. The evolution of electronic payment technology. Managing multi-cloud environments demands a new operating model. More than 1.6

Payment Services 119

Payment Services Merchant Services Checkout Management 119

Inside Retail

JUNE 26, 2023

As retailers respond to increased customer demand for convenience and personalised experiences while shopping, switching to a seamless payment process has become critical in building a more streamlined operation and gaining a competitive edge. These setups are commonly referred to as integrated payment systems.

Payment Services 130

Payment Services Point of Sale Accounting Location 130

Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Coles isn’t the only retailer investing in payments technology. Exciting time’.

Payment Services 258

Payment Services Merchant Services Checkout Supermarket 258

Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

Merchant Services 328

Merchant Services Payment Services Consumer Location 328

Cisco Retail

MARCH 15, 2022

The past months have shown an acceleration in managed services to support the shift from customers’ demand for IT services. Of the 302 channel partners surveyed by Canalys last month , 32 percent of respondents reported that managed services would represent more than 30% of their revenue in 2022.

Payment Services 105

Payment Services Management Finance Location 105

Retail TouchPoints

SEPTEMBER 10, 2021

Why is payment orchestration suddenly getting so much attention? Payment orchestration is no longer optional. Surprisingly, how retailers manage and handle payments has not changed; it’s decisively stuck 20 years in the past. A No-Win Payments Scenario. This software is generically called “payment orchestration.”

Payment Services 237

Payment Services Checkout Accounting Fulfillment 237

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 274

Merchant Services Payment Services Checkout Consumer 274

Retail TouchPoints

MARCH 8, 2024

The critical role payment and financial services play in the global economy means companies in this industry will be some of the first mandated to comply. These digital “see something, say something” policies allow hackers to report vulnerabilities and help security teams find and manage vulnerabilities faster. PCI DSS v4.0

Merchant Services 261

Merchant Services Payment Services Management Planning 261

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 360

Payment Services Checkout Telecommunications Social Commerce 360

Inside Retail

JULY 24, 2023

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. Not just the big players Today we are seeing a shift, as smaller stores – convenience and specialist retailers – are undergoing digital transformation of their checkout process.

Checkout 246

Checkout Payment Services Kiosk ATS 246

Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

Payment Services 52

Payment Services Specialty Retailers Checkout Clienteling 52

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. At Amazon, algorithms are used to track consumer behaviour and adapt product recommendations based on a wide range of factors. Payment systems evolution.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail Focus

MARCH 13, 2023

Payroll is the process of paying the employees of your business. In order to get a payroll going you need to track the hours that they have worked, calculate their pay, distribute those payments, and keep track of work benefits. Some time that you probably don’t want to spend because you have got better things to do!

Payment Services 130

Payment Services Management Promotions ATS 130

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

Inside Retail

FEBRUARY 18, 2024

“We wanted to give users the ability to better manage their cash flow. The idea was not to encourage customers to split payments, but to make sure they were able to get the essentials upfront.” All in all, the whole go-to-market time was less than two weeks, and Zalora was able to launch its BNPL service in record time.

Merchant Services 130

Merchant Services Payment Services Checkout Customer Experience 130

Retail TouchPoints

MARCH 22, 2022

Reach , a combined payments, tax and fraud platform designed to improve handling of cross-border commerce transactions, has received $30 million in its latest funding round. The Reach solution powers transactions in 120 local currencies and local processing in more than 40 markets.

Merchant Services 271

Merchant Services Payment Services Checkout Consumer 271

Retail TouchPoints

OCTOBER 26, 2022

Amazon will begin offering Venmo as a payment option on its website and app, rolling it out to select customers immediately and available to all U.S. Amazon shoppers will be able to add their Venmo account as a payment method for their Amazon account and even set it up as their default payment option. shoppers by Black Friday.

Payment Services 246

Payment Services Accounting Checkout Management 246

Small Biz Trends

JUNE 29, 2023

If you’re a professional looking for reliable and efficient business travel services, you may be wondering where to find the right solutions. This article looks at key resources and platforms catering to business travel needs, helping you streamline your arrangements, save time, and ensure a successful journey.

Payment Services 129

Payment Services Management Planning Advertising 129

Retail TouchPoints

MAY 22, 2024

Revenue Recognition Pitfalls in Ecommerce Platforms like Shopify, while instrumental in facilitating online sales, often present financial data that can be misleading for CFOs and finance teams. In addition to non-compliance with GAAP, inaccurate revenue recognition can lead to failed audits and poor business decisions based on skewed data.

Accounting 321

Accounting Payment Services Finance Shipping 321

Retail Gazette

NOVEMBER 5, 2024

Asda is testing out a self-service returns “drop box” where shoppers can deposit unwanted or faulty products and be refunded automatically. If a refund cannot be issued automatically, for example if the shopper had forgotten their receipt, they need to call for assistance from a staff member so it can be processed manually.

Payment Services 116

Payment Services Returns Kiosk Checkout 116

Inside Retail

FEBRUARY 8, 2023

According to data analysed by ASBFEO of 7,000 big businesses collected by the federal government’s Payment Times Reporting Regulator , only 24 per cent of big businesses in the retail sector are paying its small business customers within 30 days. This was introduced as a mechanism to increase transparency, and improve payment performance.

Payment Services 195

Payment Services Boutique Management Wholesale 195

Retail Focus

SEPTEMBER 5, 2024

While artificial intelligence, or AI if you prefer, is not an entirely new concept to retailers, the way it is being used and rolled out in shops and stores, as well as online, is changing at a rapid pace. Glancing ahead to the future, Cherri believes AI will fundamentally reshape the retail landscape.

Payment Services 162

Payment Services Checkout Inventory Management Store Layout 162

Inside Retail

JANUARY 30, 2023

For retailers, meeting demand for an ever-expanding range of payments and digital services no longer has to be costly or complex. To keep pace, online retailers continue to add new services to their e-commerce offerings. Every consumer wants to shop on their terms. The evolution of e-commerce offerings continues to gain pace.

Merchant Services 147

Merchant Services Payment Services Management Marketing 147

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Dollar General also is focusing on reducing turnover among managers, in part with improvements to supply chain and merchandising functions.

Checkout 274

Checkout Payment Services Inventory Management ATS 274

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. Payment orchestration is a key tool for managing this increased complexity.

Merchant Services 104

Merchant Services Payment Services Customer Experience Management 104

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. Many customers bail at this point.

Payment Services 273

Payment Services Accounting Point of Sale Customer Experience 273

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Management Shopping 354

Retail TouchPoints

FEBRUARY 16, 2024

Consumers are only one click away from retailers at all times. While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand.

Customer Experience 310

Customer Experience Payment Services Consumer Management 310

Cisco Retail

MAY 5, 2022

Many organizations struggle to keep pace with this resource- and time-intensive process. They are looking for methods and tools to help launch them on their journey to cloud compliance and broaden their global market access. ISO 22301:2019 – Security and resilience — Business continuity management systems — Requirements.

Payment Services 145

Payment Services Management Marketing ATS 145

Retail TouchPoints

AUGUST 23, 2024

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. Locations may have different networking platforms, so a flexible OS can save IT budget and management time.

Payment Services 313

Payment Services Management Location Consumer 313

Retail TouchPoints

APRIL 24, 2023

Bed Bath & Beyond has filed for Chapter 11 bankruptcy protection and will implement an orderly wind-down of its businesses while “conducting a limited marketing process” to find one or more buyers for some or all of its assets. These efforts were aimed at buying time to find a buyer, but no interested party materialized.

Payment Services 273

Payment Services Finance Location Planning 273

Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

Merchant Services 130

Merchant Services Payment Services Checkout Fashion 130