Cisco Retail

MAY 25, 2022

Most retailers attribute 50-60% of losses to associate actions. Increasingly, Organized Retail Crime (ORC) and Cybercrime rank at the top of the list of Loss Prevention (LP) concerns, along with associate fraud and returns fraud. Addressing Areas of Shrink at the Point-of-Sale (POS). Under-Scan/Scan-Avoidance.

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Loss Prevention Shrinkage Returns Point of Sale 142

Retail TouchPoints

DECEMBER 5, 2024

Follow evolving protocols as they relate to loss prevention. Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? This is one situation you want to avoid at all costs. And process returns of stuff people don’t want! Keep the stores tidy.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

JANUARY 1, 2024

As such, there are many factors to consider when implementing new loss prevention tactics. At the top of that list is the effect locks and cases can have on well-intentioned shoppers when not deployed as part of a holistic, data-led loss prevention strategy.

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Loss Prevention Checkout Point of Sale Location 291

Retail TouchPoints

MARCH 21, 2024

The solution, designed to move the retailer closer to its strategic objective of selling more with less stock, also sets up Woolworths to use RFID for loss prevention and supply chain improvements in the future. We are excited to start this journey with them.

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Loss Prevention Fashion ATS Store Operations 263

Retail TouchPoints

SEPTEMBER 8, 2022

“There’s no two ways about it,” said Gautham Vadakkepatt, Director of the Center for Retail Transformation at the George Mason University School of Business in an interview with Retail TouchPoints. “I’ve It’s impossible to pinpoint exactly why retail crime is on the rise, but a number of factors are at play.

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Loss Prevention Store Layout ATS 298

Retail TouchPoints

JULY 15, 2024

Still, as intelligence-led loss prevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahead of organized retail crime become more common, retailers are considering a change in approach. The coaches will look at the playback to see how it happened.

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Loss Prevention Outdoor Location Shopping 260

Retail TouchPoints

OCTOBER 31, 2023

How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset? Are “Brazen Smash-and-Grabbers” doing the most damage, or are the losses coming from quiet, five-finger discounts pulled off by “Sheepish Teens” and “Disgruntled Employees”?

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Loss Prevention Sporting Goods Customer Experience Store Layout 297

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). But many of these tasks may just represent the low-hanging AI fruit.

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Loss Prevention Planning Customer Experience Inventory Management 312

Retail TouchPoints

JANUARY 7, 2021

Farmacorp , a Bolivian pharmacy chain, will deploy Reflexis Systems ’ Q-Walk store audit solution at more than 100 stores, to streamline on-site inspections and automatically prescribe corrective tasks.

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Loss Prevention Location Customer Experience Management 279

Retail TouchPoints

MAY 12, 2022

The solution provider aims to meet the needs of modern, digitally connected retailers by offering solutions across shopper experience, inventory intelligence, loss prevention and operational effectiveness.

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Loss Prevention Technical Support Management Consumer 288

Retail TouchPoints

SEPTEMBER 29, 2023

Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions. Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity.

Visual Merchandising 264

Visual Merchandising Loss Prevention Department Stores Store Operations 264

Theatro

DECEMBER 12, 2024

The retail worlds pulse beats strongest at one event each year: the National Retail Federation (NRF) Big Show. Theatro at NRF 2025: A Must-See Experience As a pioneer in enabling voice-driven communication for frontline teams, Theatro transforms how retail employees collaborate and operate. Why Visit Theatro at NRF 2025?

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ATS Loss Prevention Customer Experience Store Operations 89

Inside Retail

JUNE 6, 2021

The result is costing retailers billions in stock loss each year. The FoxTag is a revolutionary loss prevention system that empowers retailers to take back control. With over two decades experience working with retailers, Vitag is a leading supplier of loss prevention solutions for the Australian and New Zealand retail industry.

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Loss Prevention Shrinkage Shopping Returns 243

Retail TouchPoints

JUNE 21, 2023

In fact, in the 2022 National Retailer Security Survey from the National Retail Federation (NRF), nearly nine in 10 respondents said analytics, and store and business intelligence, are what’s needed most to help fight shrink and bolster loss prevention teams. A smoother operation can limit shrink where controllable.

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Loss Prevention Checkout Marketing ATS 273

Inside Retail

APRIL 25, 2023

With people more anxious and frustrated, customer aggression became more common, and with an ever deepening cost-of-living crisis (which includes increased prices at the till), theft is becoming more of an issue. Ever since the pandemic shut down much of the retail and other industries, figures around retail crime have been steadily rising.

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Loss Prevention Checkout Department Stores Planning 244

Retail TouchPoints

MARCH 18, 2024

My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot. Now, as the retail consultant at Acuity Insurance, I work with retail customers – from large multilocation retailers to small mom-and-pop shops – to help manage risks like this. Additionally, the U.S.

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Planning Loss Prevention Management Location 279

Retail TouchPoints

NOVEMBER 18, 2022

The annual survey of retail loss prevention experts found that almost nine out of 10 participating retailers reported an increase in overall risk for their company, with fraud increasing both in-store and online. Scott Thomas is National Director of Sales, Signature Brands, at Genetec.

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Loss Prevention Store Operations ATS Shopping 304

A1 Retail

FEBRUARY 7, 2025

The trade fair offers a broad spectrum of detailed solutions including merchandise & supply chain management, POS soft and hardware, HR, robotics, security & loss prevention, cash management and pricing. The post Europes retail technology industry will meet again in Dsseldorf at EuroCIS 2025 under the motto: Go Beyond Today!

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Loss Prevention Supply Chain Management ATS Wholesale 95

Retail TouchPoints

MAY 8, 2024

Not only do they need to comply with varied jurisdictional requirements at home and abroad regarding collection, use and sharing of data, but they also need to comply with applicable cross-border data transfer requirements when sharing data among their international operations. Finally, complexity increases for international retailers.

Payment Services 298

Payment Services Loss Prevention Outdoor Consumer 298

Retail TouchPoints

FEBRUARY 26, 2024

Daniel’s Jewelers has been at the center of it all, although from the perspective of Sherwood’s grandson David, who now runs the company, the things that matter most have changed very little over the decades. His father and uncle, who were running the company at that time, were ready to retire, so David was brought in to help find a buyer.

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Loss Prevention Jewelry Payment Services Accounting 299

Retail TouchPoints

NOVEMBER 13, 2024

Without proper comms for security in place, it puts both your workers and business at risk. Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity. Employee safety: With open lines of communication, staff can report threatening behavior and receive immediate assistance.

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Loss Prevention Store Operations Accounting Customer Experience 147

Retail TouchPoints

JULY 9, 2020

Fast Track also can help improve accuracy for retailers, which can boost loss prevention, reduce errors at checkout and create a better self-checkout experience for customers. Additionally, the tool uses data generated at the store level, with no data collection performed through Fast Track itself.

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Checkout Grocer Loss Prevention Supermarket 214

A1 Retail

JANUARY 14, 2025

Poundlands head of loss prevention Christina Jesty said: The rate of store theft and colleague abuse has accelerated significantly across our stores in the last 18 months, and this has been very challenging for our people. The investment in enhanced security is part of its mission to deliver amazing value to customers.

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Loss Prevention Shopping ATS 103

Mass Relators

MAY 23, 2023

WASHINGTON — The National Retail Federation on Tuesday announced the recipients of its 2023 NRF PROTECT Awards, which the trade group calls the highest loss prevention and asset protection recognitions in the retail industry. Joan Manson, a leader in the loss prevention space for over 40 years.

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Loss Prevention Marketing Management ATS 52

Retail TouchPoints

OCTOBER 27, 2021

Kimberly Melvin, Global Leader of Marketing at Sensormatic Solutions, outlines key takeaways from the report and how retailers can best adapt and respond during the holiday season and beyond. RTP: It seems like consumer priorities fall into two main buckets: ease/convenience and health/safety.

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Consumer Loss Prevention Fulfillment Shopping 264

Retail TouchPoints

NOVEMBER 7, 2023

According to the 2022 Organized Retail Crime Survey from the National Retail Federation, in partnership with Appriss Retail and the Loss Prevention Research Council, for every $1 billion in revenue that a U.S. Organized retail crime is a growing problem. retailer makes, more than $700,000 is lost due to ORC.

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Loss Prevention Shrinkage Returns Payment Services 297

Inside Retail

SEPTEMBER 3, 2024

In this article, we will look at the benefits and the key areas to apply AI in the retail industry. Loss prevention: Employs advanced surveillance techniques to detect and prevent shoplifting. Shoppers can receive personalised support at any time, ensuring satisfaction and encouraging repeat visits.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

NOVEMBER 17, 2023

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

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Loss Prevention Visual Merchandising Store Operations Fulfillment 259

Retail TouchPoints

FEBRUARY 9, 2024

If big box stores with significant resources at their disposal are struggling to implement effective security measures, how can local retailers hope to keep their locations safe? James Stark is the Segment Development Manager for Retail at Axis Communications.

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Loss Prevention Jewelry Customer Experience Management 277

Retail TouchPoints

AUGUST 23, 2023

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods. increase in theft attributed to ORC in 2021.

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Loss Prevention Sporting Goods Promotions Consumer 246

Retail TouchPoints

NOVEMBER 26, 2021

The cloud opens the doors to new efficiencies and reduced loss, especially when you consider the retail operations that include hundreds (if not thousands) of stores across a distributed network of stores and corporate headquarters. Securing and capturing camera and sensor data is only the first step.

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Loss Prevention Operating Expenses Customer Experience Checkout 264

Retail Focus

APRIL 23, 2024

This new label can give retailers another easy, accessible way to do their part to protect the planet and move the needle on helping reduce environmental impact while maintaining precision loss prevention.” request meeting visit the Sensormatic Solutions scheduling page.

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Loss Prevention Shipping Customer Experience Management 147

VMS

NOVEMBER 29, 2022

Burt Flickinger, Managing Director at retail consultancy Strategic Resource Group, told the outlet, “Nowadays you can see shampoos are locked up, along with acetaminophen and Tylenol and multipacks of toothpaste locked up. Read more at Reuters.

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Loss Prevention Planning Management Shopping 100

Cisco Retail

DECEMBER 12, 2021

-based retailers said that the COVID-19 pandemic increased risks for their organizations in 2020 and even as shoplifting rates decreased in 2021, the retail shrink rate remained steady at a 5-year high of 1.62%. This statistic is staggering especially when considering only 34% of businesses are investing in fraud prevention measures.

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Loss Prevention Kiosk Fulfillment Consumer 144

Retail Gazette

MARCH 31, 2025

The Retail Technology Show 2025 lands at the ExCeL next week, promising two days of unmissable insights, innovation, and inspiration for every corner of the retail ecosystem. Expect sharp analysis, practical strategies, and a candid look at how retailers can navigate a world where tech is both a lifesaver and a landmine.

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Payment Services Loss Prevention ATS Finance 52

Retail TouchPoints

FEBRUARY 22, 2024

That way you can transition to the cloud at your own pace if desired. It is led by IT and security teams and supported by software vendors and hardware partners, with staff at every level contributing. Scott Thomas is National Director, Signature Brands, at physical security company Genetec.

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Payment Services Loss Prevention Accounting Management 311

Retail TouchPoints

AUGUST 13, 2024

Early use cases for AI in retail include inventory management, dynamic pricing, customer service chatbots, loss prevention and personalized marketing. Let’s take a look at how this progression works in several areas of the retail organization.

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Markdowns Loss Prevention Customer Experience Inventory Management 311