Retail TouchPoints

OCTOBER 25, 2021

Convenience store retailer Royal Farms will implement NCR Corporation ’s self-checkout solutions in all of its more than 250 locations. The technology is expected to boost staff efficiency while improving the in-store experience for customers. “We Market research firm RBR expects the uptake of self-checkout to reach 1.2 million units by 2025.

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Checkout Kiosk ATS Location 274

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. He had identified a “significant headwind from inventory shrink” in a December 2023 discussion of Dollar General’s results.

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Checkout Payment Services Inventory Management ATS 258

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. location, with additional locations getting the upgrades later this year.

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Checkout Payment Services ATS Returns 268

Retail TouchPoints

OCTOBER 24, 2023

Say ‘Hello’ to the New BuyBuy Baby Now those 11 stores, which are located along the East Coast, from Massachusetts to Maryland, will reopen in November as part of the brand’s initial relaunch under its new owners. The BuyBuy Baby IP, digital properties and 11 store leases were acquired by Dream on Me in late July 2023.

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Point of Sale Returns Checkout Location 289

Retail TouchPoints

DECEMBER 17, 2021

GIANT has added frictionless just walk out technology at a grab-and-go convenience store located at its Philadelphia ecommerce fulfillment center. It’s a particularly relevant capability for a location like this, where team members would otherwise need to travel off site to purchase food products.”. It’s that easy.

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Checkout ATS Fulfillment Location 206

Inside Retail

JANUARY 10, 2025

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 “From a technology point of view, you have multiple point-of-sale systems because every member has a POS of their choice,” Kismet told Inside Retail. “Range is another one. “Range is another one.

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Point of Sale Location Promotions Management 264

Retail TouchPoints

MAY 30, 2023

Two Six Flags theme parks will feature new cashierless stores where fans can buy park essentials without waiting in line, and at the Coors Field stadium in Colorado, fans can now purchase a beer without pulling out their ID thanks to a new age verification feature in the palm-based Amazon One system. airports.

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Checkout Payment Services ATS Location 210

Retail TouchPoints

JULY 20, 2023

The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., The Amazon Web Services (AWS) technology also has been deployed by other brands, including select Panera Bread locations.

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Payment Services Planning ATS Supermarket 208

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Checkout Payment Services ATS Accounting 184

Retail TouchPoints

APRIL 20, 2022

The legal cannabis market was valued at $12.81 Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. Cutting-Edge In-Store Tech on Display at #RICE22. billion globally by 2026.

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Marketing Location Customer Experience Consumer 352

Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located.

Payment Services 253

Payment Services Point of Sale Loss Prevention Management 253

Retail TouchPoints

MARCH 21, 2022

Now more than ever, it is critical for us at Sephora to be able to adapt to the quickly changing retail environment, and that’s especially important at the point of sale,” said Sree Sreedhararaj, SVP and CTO at Sephora in a statement.

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Point of Sale Checkout Location Shopping 205

Retail TouchPoints

JANUARY 15, 2025

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. While dedicated lines deliver higher reliability, they come at a higher a cost. James Stark is Head of Direct Sales UK – Enterprise, Merchant Services at Worldline.

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Payment Services Merchant Services Telecommunications Accounting 237

Retail TouchPoints

DECEMBER 30, 2022

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. Criminals then sought out the locations where merchants stored cardholder data. The war between criminal gangs and the payment industry has been raging for some time.

Merchant Services 286

Merchant Services Payment Services Consumer Location 286

Retail TouchPoints

SEPTEMBER 11, 2023

This includes traditional brick-and-mortar stores and ‘offsite’ locations such as curbside pickup, pop-up shops, music festivals or sports stadiums. Today, point-of-sale devices and iPads are commonly used edge devices that can compute data locally and then send important information back to the cloud.

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Point of Sale Customer Experience Shopping Location 225

Retail TouchPoints

JUNE 7, 2022

Martin Brok, CEO and President of Sephora , is reportedly leaving the company at the end of June after a tenure of less than two years. Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

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Planning Location Shopping Point of Sale 306

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. For physical retail locations, data and analysis are indispensable for navigating a rapidly evolving and ever-changing marketplace.

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Point of Sale Location Consumer Customer Experience 206

Retail TouchPoints

JULY 17, 2023

The virtual try-on experience is now available at Dufry locations in London’s Heathrow and Stansted airports as well as airports in Manchester, UK and Barcelona, Spain. billion passengers annually across its 5,500 outlets located in 1,200 airports, motorways, cruise lines, seaports and railway stations around the world. “We

Point of Sale 202

Point of Sale Location Shopping Planning 202

Retail TouchPoints

DECEMBER 13, 2022

Armed with this information, CPG brands can activate media at the right times and places to reach their audiences where they are spending time today, both offline and online. This data doesn’t just inform CPG marketers about their audiences but also empowers them to reach these people with key messaging in the physical world, at peak times.

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Advertising Telecommunications Location Kiosk 251

Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. View the Point-of-Sale Software for High-Touch Retailers Buyers’ Guide to learn more about the report.

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Fulfillment Inventory Management Returns Point of Sale 286

Retail TouchPoints

OCTOBER 25, 2022

The North Face has unveiled a five-year growth plan that will add up to 300 global retail and partner locations, with more than 70 new stores in North America. This growth strategy will allow us to share our values and connect with customers on a deeper level in multiple different locations and touch points across the globe.”.

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Planning Point of Sale Shipping Outdoor 144

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. The modern flow of the store, including self-checkout, will enhance efficiency and convenience for everyone.

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Planning Checkout Location Marketing 252

Retail TouchPoints

NOVEMBER 18, 2021

The first Starbucks Pickup with Amazon Go is located in New York City at 59th Street between Park and Lexington Avenues and offers the full Starbucks menu as well as a curated assortment of food and beverages in an integrated Amazon Go market, including fresh-prepared salads, sandwiches, bakery items and snacks.

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Checkout Location Payment Services Planning 275

Retail TouchPoints

NOVEMBER 14, 2024

In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach. This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices.

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Payment Services Consumer Management Point of Sale 224

Retail TouchPoints

JUNE 9, 2022

All new program members start at Silver status, receiving 5% off every purchase (excluding alcohol, tobacco, magazines and Apple, Beats and Bose electronics products). By accumulating points, members can achieve the 7% discount that comes with Gold status and the 10% off provided to Platinum members.

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Checkout Shopping Location Point of Sale 304

Retail TouchPoints

MARCH 15, 2023

Infrared light, however, provides near-constant power at any distance — with 100% of the transmitted energy reaching the receiver. Meet Them Where They Are Point-of-sale magic is created when a consumer is struck by a product display, is drawn to it and makes a purchase.

Point of Sale 209

Point of Sale Advertising Customer Experience Marketing 209

Retail TouchPoints

JUNE 7, 2021

This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. .

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Fulfillment Point of Sale Consumer Shopping 265

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Endpoint protection isfunctionality that ensures devices are monitored 24/7 at the endpoint instead of the network. However, device safety cannot be an afterthought.

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Payment Services Checkout Point of Sale Management 241

Retail TouchPoints

DECEMBER 25, 2023

in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. Point-of-sale systems indicate what products are sold, but sophisticated retailers go beyond that surface-level data to better understand their customers and anticipate future needs.

Customer Experience 215

Customer Experience Dead-Stock Store Layout Point of Sale 215

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Eight of our concessions locations are already using Just Walk Out technology and seeing great results.

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Apparel Payment Services Checkout Location 237

Retail TouchPoints

JUNE 1, 2022

This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%. As Target CEO Brian Cornell said, “Our stores are at the very center of our strategy.” This changes how retailers and CPGs think about sales of impulse items (candy, chips, beverages, magazines, etc.) BOPIS is growing.

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Checkout Location Shopping Consumer 288

Retail TouchPoints

OCTOBER 31, 2024

Today’s consumers are increasingly skilled at tuning out marketing. Just look at email, where 79% of consumers ignore or delete marketing emails at least half the time. Google is even testing out a new type of digital ID in Google Wallet that works at select TSA checkpoints. The utility mobile wallets offer is endless.

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Marketing Customer Experience Consumer Point of Sale 242

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? This is one situation you want to avoid at all costs. Did you just groan aloud?

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Payment Services Loss Prevention Fulfillment Shipping 216

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. But we do,” said Partap Sandhu, Head of Pricing at Rema 1000 during a session at NRF.

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Point of Sale Promotions Inventory Management Grocer 232

Retail TouchPoints

OCTOBER 19, 2023

Recently, Hurricane Idalia caused 350,000 outages in Florida and Georgia, while Hurricane Ophelia brought damage that left at least 140,000 people without power across Virginia and parts of North Carolina. He can be reached at EdSpears@Eaton.com. While summer temperatures might be finally dying down, hurricane season is still active.

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Telecommunications Point of Sale Kiosk Checkout 203

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

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Merchant Services Payment Services Fulfillment Checkout 235

Retail Focus

DECEMBER 3, 2023

Christmasworld focuses on the strongest-selling and most emotional time of the year and exploits the success factor of experience at the point of sale like no other consumer-goods trade fair. Additionally, you can compile your own personal list of companies, products and events and check at any time, even when you are offline.

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Point of Sale Outdoor Wholesale Consumer 147