Retail TouchPoints

JULY 10, 2024

There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business. 4: Identifying inventory: Mislabeling items.

Inventory Management 233

Inventory Management Management Merchant Services Drop-Shipping 233

Retail TouchPoints

SEPTEMBER 9, 2024

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network. ” In June 2024 Family Dollar parent company Dollar Tree initiated a strategic review of the struggling banner, with options including a sale, a spinoff or “other disposition of the business.” .

Management 226

Management Consumer Location Planning 226

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Dollar General also is focusing on reducing turnover among managers, in part with improvements to supply chain and merchandising functions.

Checkout 258

Checkout Payment Services Inventory Management ATS 258

Retail TouchPoints

DECEMBER 3, 2024

That’s why it’s of little surprise that on the occasion of its 60 th anniversary, The Paper Store has embarked on a five-year, $60 million brick-and-mortar-oriented expansion that will add 30 to 40 locations to its current 100+ stores and upgrade approximately 30 existing stores. We look at ourselves as the antithesis of online shopping.

Shopping 227

Shopping ATS Visual Merchandising Location 227

Retail TouchPoints

JULY 16, 2024

British multi-category retailer Marks & Spencer plans to open at least 10 new convenience stores in conjunction with its franchise partners and refresh up to 50 existing c-stores this year as it looks to grow its £1 billion ( $1.3 SSP currently operates 55 of these franchised M&S locations across the UK.

Location 202

Location Payment Services Planning Checkout 202

Retail TouchPoints

AUGUST 15, 2024

Since its founding in 2014, Boll & Branch has evolved from an online direct-to-consumer (DTC) business to a complete omnichannel organization that has a presence on Amazon , at major retailers like Bloomingdale’s and Nordstrom , as well as branded brick-and-mortar stores nationwide.

Management 217

Management Target Market Finance Fulfillment 217

Retail TouchPoints

OCTOBER 16, 2024

With a target of 1,800+ total locations, the beauty retailer plans to open 200 net-new stores over the next three years. The retailer also plans to open 60 to 65 net-new stores this year, as well as remodel or relocate 40 to 45 other locations. This would represent comparable sales of 0% to a 2% decrease from fiscal 2023.

Location 216

Location Planning Beauty and Health Kiosk 216

Retail TouchPoints

MAY 20, 2024

Retail organizations need to collect and analyze data in real time to make informed decisions about inventory management, customer engagement and other key business operational needs. Retailers can’t afford to manually manage the software at each location, nor can they forgo updating applications with important security and bug fixes.

ATS 219

ATS Inventory Management Management Location 219

Retail Focus

FEBRUARY 13, 2023

Located in the Power Station’s Turbine Hall B, which was completed in the 1950s and has more of a brutalist, industrial look and feel, the new Training Club will be a disruptive experiential concept store, allowing the NOBULL community to engage with the brand in new, hands-on ways.

ATS 299

ATS Accessories Apparel Management 299

Inside Retail

JUNE 12, 2024

A recurring theme at Day two of NRF’s Retail’s Big Show Asia in Singapore on Wednesday was clearly the understanding among retailers of the need to deliver a great customer experience to succeed. In Macau customers can try a cocktail in store at a rotating bar in the middle of the shop.

Customer Experience 264

Customer Experience ATS Boutique Wholesale 264

Retail Focus

NOVEMBER 18, 2024

Peel Retail & Leisure has announced the opening of Pret A Manger at Gloucester Quays, bringing the popular British sandwich and organic coffee chain to the city for the first time. The post Pret A Manger opens city debut at Gloucester Quays, diversifying food offer appeared first on Retail Focus Magazine - Retail Design.

ATS 231

ATS Location Management Shopping 231

Retail TouchPoints

SEPTEMBER 8, 2023

But the brands have one very important thing in common — they were both bought out of bankruptcy by brand management firm Authentic Brands Group. for coats — higher than the typical F21 price point, but markedly lower than just about anything available at Barneys back in the day. for a T-shirt to $129.99

Fast Fashion 257

Fast Fashion ATS Fashion Department Stores 257

Retail TouchPoints

NOVEMBER 29, 2023

Challenges for Retailers Like any form of loitering, the prospect of homeless camps and unhoused individuals making themselves at home on the doorstep of retail stores comes with its fair share of risks. For instance, they can be overwhelmingly dehumanizing toward homeless individuals, and in some cases, dangerous.

Location 246

Location Accounting Shopping Marketing 246

Retail TouchPoints

OCTOBER 22, 2024

The key is understanding what CX looks like at each stage and establishing a CX strategy built to adapt as the business grows from one stage to the next. At this stage, having an adaptable CX strategy in place is crucial. Enterprises Enterprises face the challenge of delivering consistent CX across multiple channels and locations.

Payment Services 231

Payment Services ATS Customer Experience Boutique 231

Retail TouchPoints

DECEMBER 12, 2023

in May 2023, has not made a formal announcement of the closure, but several Zulily employees have commented on the news on LinkedIn , including Zulily Recruiting Manager Erin Hanson , who confirmed that “Zulily is unfortunately closing its doors in the upcoming months.”

ATS 244

ATS Wholesale Planning Location 244

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Brands that typically take the large-format route are adopting smaller footprints in residential neighborhoods.

Consumer 241

Consumer ATS Location Apparel 241

Retail TouchPoints

DECEMBER 23, 2024

Closeout retailer Big Lots has initiated going of out business sales at its remaining stores following the news that a planned sale to Nexus Capital Management has fallen through. Big Lots currently operates 960 stores, according to its website , and will continue to serve customers both in-store and online.

Planning 225

Planning Management Location Store Operations 225

Retail TouchPoints

AUGUST 23, 2024

One of the cybersecurity challenges in retail is the very nature of operations, i.e. dispersed workers in multi-location stores, warehouses sprinkled around regions and those working in internal IT systems with varying architectures and platforms. Restricting access to data at the endpoint is a crucial step in breach prevention.

Payment Services 287

Payment Services Management Location Consumer 287

Retail TouchPoints

DECEMBER 16, 2022

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”. That’s right, Google Cloud at 11% market share.

Location 344

Location Marketing Management Planning 344

Inside Retail

AUGUST 24, 2021

Today’s consumers are enjoying better standards of e-commerce than ever before – recent figures show 56 per cent of Australians now prefer to make purchases online, while 85 per cent are likely to purchase more at the digital checkout in 2021 over last year. Retailers’ prior investment in going digital has well and truly paid off.

Boutique 364

Boutique Management Checkout Customer Experience 364

Retail TouchPoints

SEPTEMBER 10, 2024

Data management platform Feedonomics has integrated with Amazon Today , a program that allows retailers with brick-and-mortar locations to sell their in-store inventory on Amazon. Brands also can leverage existing product metadata and pricing, along with rules and validations, for the Amazon Today program.

Location 255

Location Returns Consumer Management 255

Inside Retail

AUGUST 7, 2024

The store will be located at the corner of Park and George Street and will feature exclusive events, special releases, limited edition capsules, premium collections and everyday wear. Columbia Sportswear will open its second premium Australian flagship store in Sydney’s CBD on August 17.

Outdoor 282

Outdoor Location Management ATS 282

Retail TouchPoints

MARCH 18, 2024

Offsite retail media allows brands to engage with a retailer’s audience in third-party channels not owned by the retailer (like Google Search) and then connect those advertising campaigns back to product sales at the retailer.

Advertising 298

Advertising Management Promotions Shopping 298

Retail TouchPoints

NOVEMBER 25, 2024

billion in total delivery expenses, adding that “there is no indication that the erroneous accounting accrual entries had any impact on the company’s cash management activities or vendor payments.” At Macy’s we promote a culture of ethical conduct,” said Tony Spring, Chairman and CEO of Macy’s, Inc. in a statement.

Accounting 259

Accounting Promotions Location Management 259

Retail TouchPoints

NOVEMBER 5, 2024

The restaurant is located next door to the retailer’s newly upgraded Hammersmith city store , which is part of the chain’s larger efforts to create a more accessible shopping experience by opening smaller-format “City Stores” that are located closer to where customers live, work and shop.

Location 255

Location Planning Shopping Management 255

Retail TouchPoints

OCTOBER 30, 2024

Technology is an Asset for Retailers – But it Introduces More Risk Internet connected devices are at the center of the new customer-retailer experience. Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times.

Payment Services 201

Payment Services Kiosk Customer Experience Management 201

Inside Retail

SEPTEMBER 18, 2024

Ray David, a portfolio manager at Blackwattle Investment Partners, told The Australian Financial Review that Woolworths’ New Zealand supermarkets had not performed well, with earnings down 57 per cent in the year ended June 30. The company has so far expanded to 200 locations in the country. per cent at Coles.

Supermarket 278

Supermarket Accounting Management Location 278

Inside Retail

JANUARY 10, 2025

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. “Range is another one. .

Point of Sale 264

Point of Sale Location Promotions Management 264

Retail TouchPoints

MAY 31, 2022

5G is really three things — speed , latency and massive connectivity ,” said Michael Colaneri, a 30-year AT&T veteran who now leads the telecom’s retail business vertical. Here are five places where 5G-enabled experiences/solutions are either being tested or have already been deployed at retail. What is 5G, Really?

Merchant Services 342

Merchant Services Checkout Shrinkage ATS 342

Retail TouchPoints

AUGUST 19, 2024

Currently, more than 250 drones operate across 73 locations in nine countries. Implementing a solution that truly makes a difference in our warehouses is an immensely rewarding experience,” explained Tommy Niemierowski, Fulfillment Project Implementation Manager for Ikea Belgium in a statement. this summer. “The

Fulfillment 250

Fulfillment Customer Experience Location Management 250

Retail TouchPoints

JANUARY 12, 2025

After its introduction, Even with zero marketing, we were seeing upwards of 20% of app openings happening in a physical location, so we saw the potential of adding a store mode, said Matt Walker, Director of Product and Design, Mobile Apps at Dicks Sporting Goods. That will help break through the noise.

Sporting Goods 217

Sporting Goods Drop-Shipping Shipping Checkout 217

Retail TouchPoints

MARCH 26, 2024

The supermarket retailer will close 48 stores in upstate New York and Pennsylvania that are located in the “path of totality” from 3 to 3:30 p.m. The opportunity to experience a total solar eclipse comes once in a lifetime, and we don’t want our employees to miss out,” said Patrick Bourcy, a Regional Manager at Wegmans in a statement. “We

Supermarket 250

Supermarket Returns Location Management 250

Inside Retail

MARCH 14, 2024

Located at 700 Albany Creek Road, north of Brisbane, the centre is anchored by Coles, which recently underwent a $7 million refurbishment along with an upgraded click and collect facility.

Location 259

Location Shopping Management ATS 259

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. The modern flow of the store, including self-checkout, will enhance efficiency and convenience for everyone.

Planning 252

Planning Checkout Location Marketing 252

Inside Retail

JULY 18, 2024

per cent, followed by Cheap Thrills Cycle wholesales at 5.4 The company ended the fiscal year with 102 physical store locations comprised of 80 Universal Store sites, 14 Perfect Stranger sites, and eight Thrills stores. “We’ve maintained a steadfast focus on managing margins, optimising inventory and controlling costs.”

Wholesale 290

Wholesale Accessories Apparel Fashion 290

Inside Retail

NOVEMBER 6, 2023

If tasks aren’t completed on time in a prioritised, efficient manner, omnichannel services can run late, customers receive lacklustre service, and employees can become frustrated at their inability to effectively complete their work. AI also helps share labour resources across locations, departments and roles within the organisation. “By

Inventory Management 299

Inventory Management Promotions Management Shipping 299

Inside Retail

APRIL 2, 2024

Tenants at Caneland Central in Mackay, Queensland are completing their refurbishments as part of the shopping centre’s makeover. The RM Williams store at Caneland Central will also be the second location in Queensland to feature the brand’s ‘New Concept’ fitout.

Shopping 259

Shopping Location Management ATS 259